Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1863 reviews
(1,863 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
The Final Piece to the Home Theater Puzzle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up the Panasonic DP-UB820-K to round out my home theater setup, and it delivered exactly what I was hoping for. It plays everything I throw at it, whether it’s a 4K disc with Dolby Vision or an old Blu-ray I’ve watched a hundred times. The picture quality is crystal clear and the audio support is top-notch, especially if you're running a 7.1 setup. Menus are snappy, build quality feels solid, and the upscaling is impressive. It’s one of those rare products that quietly does everything right without needing constant tweaks or updates. If you’re serious about physical media or just want the best playback quality for your collection, this is hands down the best Blu-ray player on the market. It just works, and it works really well.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello there! Thank you for such a detailed and thoughtful review! We’re thrilled to hear the player is the perfect finishing touch for your home theater setup, delivering crystal-clear picture quality and impressive audio support. It’s great to know the menus are responsive and the build feels solid, exactly what you want from a reliable, high-performance player. Your appreciation for seamless playback means a lot. Here’s to many more amazing movie nights with your collection! - F
Rated 4 out of 5 stars
Great player with a mildly annoying flaw
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ub820 as a whole I have little complaints with. It does what its supposed to do, which is play blu rays without issue, and thats all I can ask for in a blu ray player. I don't have it situated inside a cabinet though, so the noise coming from it is pretty audible especially when it plays 4K blu rays. Upscaling is a bit hit or miss for me since I primarily watch 2D animations, and sometimes it comes off artificial as a result. Its fine in live action genres, though! However, I leave it unplugged whenever I don't use it. This is because when it just sits there on idle, I can hear a high pitched intermittent buzz coming from the side with the fan. This isn't a huge deal if you use it in a living room where its probably in a closed cabinet, but like I said I don't and whenever its not being used the player is right next to me since its at my desk. Because of this, it gets annoying quick. So basically, just put it in a cabinet. And you probably will! All of these issues I have would be resolved if there was a wall between it and the viewer.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your feedback and for sharing your experience with our product. We appreciate your support. Your feedback helps us improve our product for everyone. -C
Rated 5 out of 5 stars
Best 4K Blu-ray player on the market
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great video quality with 4K and DVDs. Supports both HDR10+ and Dolby Vision so it has wide TV use compatibility. Sound quality when paired with Home Theater system is breathtaking. Compared to streaming movies, this unit is significantly better. Sleek design, looks good on display. Drawback, kinda expensive, but worth it for home theaters.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -A
Rated 5 out of 5 stars
Streaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as stated, ease menu to use. Graphics engine is excellent
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! We’re so glad to hear you're enjoying the Blu-ray player! It’s great to know the menu is easy to navigate and the graphics are making a difference in your viewing experience. Thank you for taking the time to share your feedback! - S
Rated 5 out of 5 stars
Great quality 4K BluRay Player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes, the player makes a difference. If you have a nice OLED TV and a top-line soundbar or AVR system, you'll want more than an Xbox/PS5 to take advantage of Dolby Vision and uncompressed HD codecs.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are glad to hear that you are enjoying the product, thank you for the 5 stars! -C
Rated 5 out of 5 stars
The Player to have UB-820 if want Dolby Vision
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Good Player. It does what it says does good. The only thing I don’t like is that whenever you stop viewing a Disc and try to come back and view again , it takes you to the beginning of the movie. Not sure if that is the player or the Disc itself. A little on the expensive side.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you for taking the time to share your experience with us. We're glad to hear that the player is performing well and meets most of your expectations. We appreciate your honest feedback about the resume function and pricing—it’s insights like yours that help us continue to improve. -C
Rated 5 out of 5 stars
Excellence
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a Sony M2 and a great player, but the Panasonic out performs that player in spades in HDR and quite possibly audio. The automatic Dolby Bision swith is a welcome feature. If your serious about your High end TV video quality this is the player to get.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! -M
Rated 5 out of 5 stars
Came from a Sony ES 4k player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came from a Sony ES 4k player, I was hesitant cause I like it all Sony to match my Sony Oled master series but I said I’ll buy it anyways if it doesn’t work tomorrow I’ll return it.. YEAH RIGHT! Don’t know what took so long. But this player beats! All the way Sonys Elevated Standard all the way in all aspects of sound and image for a complete movie theater experience. Sad to say Panasonic won over Sony on this one. I matched this with my Bose Lifestyle 650 Home theater with an added second bass module and let me tell you it’s blowing up my mind as I wrote this. Do it you won’t wanna return it to the store ! 5 stars ⭐️ ⭐️⭐️⭐️⭐️
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi Mike! Thank you for taking the time to share with us and the rest of the community your detailed feedback! We are grateful for the 5 stars and glad to know you are enjoying the product. -G
Rated 5 out of 5 stars
Panasonic uhd blu ray player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For me it's the best uhd 4k blu ray player i ever bought. It has some great features that the other blu ray players don't have like oled. It makes my 4k blu ray and regular dvd movies look awesome. I am 1000 percent very satisfied with it.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello Hernandez! Thank you for such an enthusiastic 5 stars review! We’re delighted to hear that your Panasonic UHD Blu-ray player is making your movies look absolutely stunning. Knowing you’re 1000% satisfied truly makes our day, here’s to countless more movie nights filled with incredible picture quality and immersive viewing! - F
Rated 5 out of 5 stars
A Certified Cinematic Experience in My Living Room
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As an avid home theater enthusiast, I’ve always sought the pinnacle of audio-visual equipment to enhance my viewing and listening experience. The Panasonic DP-UB820-K Blu-Ray Player has been a symphony of technology that harmonizes perfectly with my setup. Visual Performance: The 4K Ultra HD playback is nothing short of a visual masterpiece. The colors are vibrant, the contrasts deep, and the clarity is so lifelike it feels like I can reach out and touch the characters on screen. The support for Dolby Vision ensures that I’m experiencing movies just as the director intended, with every detail meticulously presented1. Audio Excellence: But it’s the high-resolution audio that truly sets this player apart for me. As someone who can discern the subtlest nuances in sound, the 7.1 channel output connected to my home audio system is a revelation. The player supports a wide range of audio formats, and the soundstage is expansive, with each note and whisper rendered in crystal clear definition1. Build and Connectivity: The build quality is robust, with a sleek black finish that looks elegant in my entertainment center. The Wi-Fi connectivity is reliable, streaming content without a hitch, and the twin HDMI outputs ensure that audio and video signals are transmitted without interference1. User Experience: Navigating the interface is intuitive, and I appreciate the smart capabilities that allow me to access my favorite streaming services directly from the player. It’s a seamless experience from start to finish, whether I’m watching the latest 4K movie release or indulging in a classic CD from my collection1. Daily Enjoyment: Every day, I look forward to the immersive experience this Blu-Ray player provides. It’s not just about watching a movie or listening to music; it’s about being enveloped in a sensory experience that transports me away from the mundane. Final Thoughts: The Panasonic DP-UB820-K is a testament to the brand’s commitment to quality. It’s a cornerstone of my home theater system, and I can’t imagine my daily routine without the exceptional entertainment it provides. Recommendation: Unreservedly Yes For those who appreciate the finer details in their audio-visual experiences, the Panasonic DP-UB820-K Blu-Ray Player is a must-have. It’s an investment in quality that pays dividends every time you press play.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for sharing your detailed experience with the Panasonic DP-UB820-K Blu-Ray Player! It's great to hear that it has become an integral part of your daily entertainment routine, providing an exceptional sensory experience with each use. Enjoy! -M
Rated 5 out of 5 stars
You need this
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely fantastic. You can tell the difference between 4k disc and streaming. Especially if you have spent the money on an Oled. Panasonic in the Oled game here in the states now. Probably have to check that out too at some point.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello! We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We’re thrilled to hear that you’re noticing the difference in quality between 4K discs and streaming, especially with your OLED setup. If you ever decide to explore our OLED lineup, we think you’ll be impressed with what we have to offer as well! - S
Rated 5 out of 5 stars
Probably the best mid-range 4K disc player
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initial impressions are excellent. Picture quality and sound are great. If you are considering a new disc player, be sure to do an online search and read the reviews for this unit. Aside from all the features (see the reviews, it's a long list), I was pleased by how quiet the unit is. My old Samsung player made a lot of noise with some discs but this unit is very quiet.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate your feedback!
Rated 4 out of 5 stars
Excellent 4K Blu Ray Player with a few minor flaws
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The UB820 is the best 4K player for most people. The UB9000 is better overall, especially if you need analog outputs, but I don't think the premium chassis is worth the additional cost. The UB820 looks great and feature wise with HDR, HDR10+ and the HDR Optimiser is fantastic. Works well with CEC on my TV. It has a few knocks against it. 1. The power cord fits horribly, I thought my unit was broken, but the power cord just doesn't fit. I had to steal the power cord from my Sega Dreamcast of all things (and it fit beautifully). 2. The remote is meh, with the "Up" button too close to the Netflix button, leading to accidental button presses. Do yourself a favor and buy a replica UB9000 remote for it. Works perfectly without programming. And 3. Perhaps the most frustrating. If you have to stop watching a movie and turn off the player, when you return to it, the player will not recognize that a disk is in the drive. You need to open the disk tray and then close it to get it to read. A real annoyance. Fortunately the image quality is so good that I can look past these flaws, but it is so close to perfection.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you so much for sharing your experience with our product! Your feedback helps us improve our product for everyone. -C
Rated 5 out of 5 stars
Amazing Picture
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this player. It has been the best 4k player I have used. It blows away the top of the line Samsung 4k player from a few years ago. The HDR setting is pretty amazing on changing brightness of HDR in 4K. In fact it was so good, that once it started to mess up after 3 years of heavy use. I just traded it in for a new one and just paid for a new 4 year protection plan. I mean I work 40+ hrs a week, but I watch movies every night after work and on weekends so it's got used a lot. The only downside is the price 500$ is a lot. But that picture is amazing.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M
Rated 3 out of 5 stars
Good player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was lucky enough to get an Oppo UDP-203 a few years ago before they stopped manufacturing them (and the price was reasonable), so when I needed another UHD BluRay player I had high expectations. This Panasonic player is no Oppo, but it’s a good player. I’ve had one 4K disc (Spider Man: Far From Home) that wouldn’t play initially (the player reported it as “unauthorized” I think?), but after removing it and playing a bit of another disc, the Spider Man movie played as it should. Setup and the menu system is a little strange but ultimately understandable. I won’t be using the player to stream, but it has the basic apps: Netflix, YouTube, Amazon Prime Video, and then an assortment of others I’ve never heard of. The “app market” section looks kind of limited. More importantly for me: I’ve been pleased by the output of the player. It’s played every 4k disc I’ve put in so far (eventually), and the output is great. I haven’t played DVDs yet so I don’t know how well the upscaling works, but the unit is meeting my expectations so far. It’s no Oppo in terms of build quality, ruggedness, and refinement, but it’s doing the job I need it to.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your valuable feedback. We always strive to provide high quality products to our customers. ! We value your input and encourage you to let us know more details about your experience with us.
Rated 5 out of 5 stars
Major Upgrade from Sony x800
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A major upgrade from the Sony x800. 4K blu ray discs load quickly and the presentation is next level. I was amazed with the difference in clarity and motion, along with the sound quality making this one amazing package. Streaming options are limited, however I use an Apple TV for that. If you’re into physical media, this is the ideal player to get.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M
Rated 5 out of 5 stars
Excellent disk player!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: - Incredible playback image quality - Options and presets a plenty to help tune your image and get the most out of your HDR TV - Upscaling is fantastic - USB drive playback can handle lossless 4K Cons: - Very laggy app interface - Network playback hampered by a low bandwidth ethernet. - Cheap feeling build quality (nitpicking) I am beyond impressed with this player and it's image quality. If you want the best player for your physical media and don't want to spend $1000, this will do you wonders and punches well above it's price class with insanely good image processing. Seriously, you don't know what you're missing if you stick to Xbox or PS5 for UHD playback. The options available to tune your image feel limitless and allows you to get the most out of your HDR TV and make HDR content look even better than they usually would. The biggest drawback I can think of is the network playback. Panasonic made it possible to stream in media of any format hosted on a server, yet didn't give it gigabit ethernet for the proper bandwidth needed to playback lossless. It would've been the perfect (albeit not the prettiest) network player as the image processing and upscaling present for disk playback also apply to the media you're streaming.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!
Rated 3 out of 5 stars
Expected more
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why can’t a $400 DVD player remember where I stopped a dvd? Got to search all over again to get back to your stopping point. Why doesn’t the home screen come on when you power up? Very annoying. My last $90 Sony Blu-ray player would at least resume playing after stopping or powering off player. I got to admit it does have a great picture. I just don’t think it’s worth the price. I expected more for being a “high end” player. This is not the Oppo alternative unfortunately.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Rated 5 out of 5 stars
EXCELLENT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i have the oppo udp203 blu ray player and sony xbr65x930e tv both have the firmware upgrade for dolby vision my problem is the dolby vision low latency mode for the tv which is not full specification dolby which sony never bother to mention in the end oppo and sony was not a good fit picture was too dark the panasonic is excellent it does much better job of dolby vision and does a much better job of tone mapping and you have the option of turning off the dolby vision on the panasonic which a great option if your tv can't handle full specification dolby vision with the panasonic i get a great hdr10 and dolby vision picture and its hdr10+ ready
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review.
Rated 5 out of 5 stars
Lives Up To The Hype!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! What a huge upgrade from my previous movie players. I used to have to resort to my PS5 and Xbox Series X to play my 4K blu rays. This completely changed the game for me though. It really brings out the sharpest picture to my Samsung television and once I connected my soundbar to this player, it was game over. Can't ever go back to a video game console to play my 4K blu rays.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Your 5-star review means a lot to us. Thank you for taking the time to share your rating with us and the rest of the community. -C







