Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1863 reviews
(1,863 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
Great picture quality! Laser too sensitive.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If this review was solely based on picture quality, I would give it 5 stars. This is a vast improvement to my current LG UBK90 player. The playmode is smooth and quiet. Sadly that's where it ends. This was my 3rd purchase of a Panasonic player. Like the previous Panasonic players (Blu Ray), they have an outstanding picture quality, but the laser is too sensitive. Overtime, the sensitivity becomes amplified to the point, most of the discs have a playing issue (pixelation), despite having immaculate, dust/scratch free surfaces. I had this player less than a week and this issue became apparent. To confirm, I played the "problematic" discs on my LG and there was no issue. The fast forward/rewind, seems sluggish and not as responsive as the LG, despite running on the latest firmware. One other plus side for this player, is the handling of 100gb discs, which the LG falls short of (freezes). If there is firmware that can resolve these issues, I would consider repurchasing this player. Shame. I really wanted to like it.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for bringing this to our attention! Your feedback helps us do better. We are truly sorry to hear about the situation you experienced. -M
Rated 5 out of 5 stars
Panasonic Ultra 4K Blue Ray Player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The system is a little pricey, but it works great. The videos come out clear and sharp, while the sound is terrific. Highly recommended.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello there! We really appreciate your thoughtful 5-star review! We know quality can come at a price, so it means a lot to hear that the performance, from crisp visuals to great sound, delivered on its promise. Thanks for the recommendation and for choosing our player! - F
Rated 5 out of 5 stars
Solid Blu-ray player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't have any other 4k Ultra HD Blu-ray players to compare this to but I think it works great with my Sony TV. I specifically chose this version because it has the display on the front which shows the current runtime of the movie you're watching. I had been using a Panasonic Blu-ray player which was purchased in 2011 with my old TV. I only upgraded to this since I bought a 4k TV and wanted to watch Ultra HD Blu-rays. I like that the remote for this new player looks very similar to my old remote. I wish it was a little cheaper, but that's my only complaint.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M
Rated 5 out of 5 stars
Panny does the 4K Movie trick!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty much go to go right out of the box. I appreciate there is no loud grinding and buzzing sounds when the player boots up a 4K disc. It replaced an older Samsung 4k player and with my Denon Receiver it provides at home cinema bliss!
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
Rated 5 out of 5 stars
Excellent UHD Blu-ray Player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used Oppo players for the last 20 years and probably would still have my UHD-203 if Oppo had not decided to get out of the A/V business. I feared that their support for the players would get less and less, and then disappear. Sold my 203 and bought the 820, and I'm very happy with my decision. Wonderful picture and sound. Panasonic seems to update the firmware and functionality regularly. I considered the Sony 800m2, but for some reason Sony doesn't have automatic HDR10/Dolby Vision switching. The only complaint I have is that the setup is a little difficult to navigate for me. Otherwise it's great.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review.
Rated 5 out of 5 stars
Amazing picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this along with a 65 inch LG C9 OLED TV. Also, purchased the Audioquest Carbon HDMI. Hooked it up to my Pioneer Elite receiver And what an amazing picture quality for movies. A Player with Dolby Vision is worth having.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Dear customer, thank you for your your kind words. Enjoy!
Rated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best Blu-Ray player I have owned. It has great features and easy to setup. I have had a few players before this one and Panasonic tops them all.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you for the glowing 5-star review! We’re glad to hear this is the best Blu-ray player you’ve owned and that the features and setup have exceeded your expectations. It means a lot to know Panasonic stands out among the rest, enjoy every moment of your viewing experience! - F
Rated 5 out of 5 stars
Has everything you need for your Home Theatre
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DOLBY VISION, DOLBY ATMOS WOW Both these features work wonderfully when paired with a surround sound system and UST Projector that has both Vision/Atmos
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello there! Thank you for the fantastic 5-star review! We’re happy to hear you’re enjoying Dolby Vision and Dolby Atmos, two powerful features that truly elevate the home theater experience. Sounds like your setup with the surround sound system and UST projector is delivering an immersive movie night every time. Enjoy those incredible visuals and soundscapes! - F
Rated 5 out of 5 stars
4K DVD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Easy install, superb operation; much quieter than the one it replaced.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -C
Rated 4 out of 5 stars
Top of the Line Disk Player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio/video quality that this unit puts off is amazing. It falls short in the streaming department, as the interface is laggy and unappealing. Thankfully, I let my TV handle the streaming, so this fulfills its purpose- which is to provide impeccable 4k, HDR, Atmos playback. The only other negative I can tell is that it's so wide and cumbersome, but it looks sleek none the less.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your feedback. Your opinion is very important to us and we will consider it for quality improvement purposes.
Rated 5 out of 5 stars
Plays movies like a champ.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, the onboard assistant can be a little over talkative, but unit does the job.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thanks for the 5 stars! We’re glad your Blu-ray player is performing like a champ. We appreciate the note about the assistant, we’re always looking for ways to fine-tune the experience. Enjoy your movies to the fullest! - F
Rated 5 out of 5 stars
Works as Advertised, No Problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no complaints about this UHD disc player. It works as advertised with Blu-ray and 4K Ultra Blu-ray Discs. I have not tried it with any of my old standard DVD discs. I hope it gives me as many years of trouble-free service as my old Blu-ray unit.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your review! We're so glad to hear that your UHD disc player is working just as expected with Blu-ray and 4K Ultra HD discs. We encourage you to try it with your old standard DVDs as well the up-conversion feature enhances the picture quality, making your favorite classics look sparkling clear on your screen! Wishing you many years of enjoyment with your new player. -C
Rated 5 out of 5 stars
Noice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After getting a 4k Oled tv I wanted a media player that was up to snuff. This is a perfect combo with my tv!
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello there! Thanks for the awesome 5-star review! We’re thrilled to hear the Blu-ray player is the perfect match for your stunning 4K OLED TV, bringing the best picture and performance right to your living room. Here’s to many movie nights with top-notch quality! - F
Rated 5 out of 5 stars
Best 4K Player on the Market
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The build on this player is top notch, with a premium look and feel. The front display is a benefit and the advanced HDR tweaking and HDX Cinema chip brings the colors absolutely to life. Discs load fast and machine makes very little noise. This is worth every single penny.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review.
Rated 5 out of 5 stars
It’s not cheap to be a nerd.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this dumb thought that streaming was giving me quality movie experiences. Then I did some digging and found out why you need a dedicated 4k player. Then found out why you need a top quality player. There is a version of the Panasonic player that is twice the price of this, but doesn’t seem to have any benefit over this model. If you wonder if spending to extra money on this is worth the price difference, I’d say absolutely. If you are going to buy a dedicated unit, then get the best, otherwise just stream. Yes, at some point streaming will have the quality of physical media, but we aren’t there just yet. I tested the picture and sound against the Xbox series x, and it’s not even close.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
Rated 5 out of 5 stars
Great 4K Disc player
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to upgrade to a devoted 4K disc player from my Playstation 5. The menus are pretty plain but simple, and great auality sound and picture.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to give us your valuable feedback! -C
Rated 4 out of 5 stars
UB820 Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far everything is working well, and the picture quality is solid. Build quality for the price point is okay. will make an addendum as far as the longevity of this unit. From what I’m told issues can arise with disc reading down the road. Overall I am satisfied with the product.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello Luke! Thank you for your honest feedback! We’re glad to hear the picture quality is solid and that you’re satisfied overall. We appreciate your thoughtful note about longevity and will keep striving to deliver durable products. Looking forward to hearing your addendum down the road! - F
Rated 5 out of 5 stars
Panagoat DP-UB820-K!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best player for the price! Upscales 1080p Blu-Rays superbly and of course 4K looks outstanding. Plus easy access to HDR10+ and Dolby Vision! Whats not to like?
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star review, we deeply appreciate it! -M
Rated 5 out of 5 stars
Great high res player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I'm quite happy with this player. Great video quality and has both HDR10+ and Dolby Vision, which my TV also supports so I get the best of both worlds. Before getting this, I watched LOTR 4k on my Xbox and not only was I limited to HDR10, but in a couple spots the movie glitched and jumped. I thought it was possibly a bad disc, but my new UB820 played the disc fine and at better HDR, it was like watching a new movie all over again! My only real complaint is that it cannot read SACD so it's not a true universal disc player. It is not marketed as such so I knew this going in. I previously was using my Oppo BDP-83 SE for everything audio and up to 1080P and my Xbox One S for 4k movies.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -C
Rated 5 out of 5 stars
Vintage Plug and Play
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent first impression. Has met all my expectations for performance and features. Not many products outfitted with RCA Outlets anymore. If you are looking for a unit that seamlessly integrates with a Vintage Amp/Pre-Amp setup, this is a fantastic fit without reaching for the expensive Reference Grade offerings.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M







