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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.7 out of 5 stars with 1863 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,863 reviews
  • Rated 5 out of 5 stars

    Awesome Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Sony X800M2 for about a year, was happy with it, very good picture and sound, the only minus, that I had to manually switch it to Dolby Vision, deep down I always wanted the Panasonic, but could not afford it, luckily it went on sale plus I had some gift cards and rewards, so I decided to get it. WOW, while the Sony is a very good player, the Panasonic is definitely a step up, the picture is definitely better, I noticed more richer colors and highlights with movies that I have, The Mediatek chip is awesome, even the sound I feel is a little better, I am SO very happy with my purchase.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your experience with Panasonic. Enjoy! Panasonic

  • Rated 5 out of 5 stars

    Fantastic Picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? Bare bones but high quality UHD quality. You shouldn’t buy this for any streaming apps because there are much better solutions for that but if picture and sound quality from 4k discs is what you are looking for then this is the product for you! I was previously using an Xbox One S to spin my discs and this just blows it out of the water. It is really straight forwards to use too, insert disc and press play and that is it, no messing switching between HDR or Dolby Vision or anything like that. Great purchase to go with my Sony A9G! Oh, that reminds me, the Sony TV remote also provides all of the disc control features I need on a regular basis.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your purchase and also for choosing Panasonic! Panasonic

  • Rated 4 out of 5 stars

    Overall good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture, though sometimes makes loud noise when using and often freezes with the smallest of blemishes on the disk.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Dan! Thank you for your feedback. We’re glad to hear you’re enjoying the picture quality. We understand how frustrating noise and freezing can be and appreciate you sharing these details. Our team continuously works to improve performance and reliability. - S Panasonic

  • Rated 4 out of 5 stars

    Awesome HDR Re-mapping -Poor Streaming support

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely phenomenal player -especially if you are using a Projector which usually displays dim content when it's a 4K HDR disc. This player does auto tone re-mapping to limit the spread between the brightest and dimmest objects in a frame. The result of this compression is a much brighter experience for HDR content. There a very few alternatives that provide this level of processing and most others cost 2-4x more. It also does a great job at upconverting 1080p Blu-Ray content to 4K. On the downside, the remote is terrible. The buttons are far too small. I was able to purchase a replacement remote for the higher end UB-9000 which is much larger and backlit keys. It works perfectly with this player. The streaming service support is also pretty poor with just a few services supported. Also, from what I can see, they upconverting and tone re-mapping feature is exclusive to disc playback and does not improve the viewing experience for Streaming services. If your intent is to have a premium experience for 4K HDR content, then this is worth every penny. If you just need a reliable player, then there are less costly alternatives.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Marc! Thank you for providing us with your detailed feedback! We are pleased you are enjoying the product, and we appreciate you sharing your thoughts with us and the rest of the community! -G Panasonic

  • Rated 5 out of 5 stars

    Great 4k HDR Blu-ray/DVD Player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, compact 4K HDR Blu-ray/DVD player with full online streaming capability as well. It also includes full support for DolbyVision video standard. Amazing picture and sound quality. It also does a great job upsampling older DVD disc media as well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! Panasonic

  • Rated 5 out of 5 stars

    The best player on the market

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot buy a more diverse 4K player. It has all the different formats such as HDR 10 plus and Dolby Vision. It is quiet and fast. Picture quality is amazing. There are even settings to adjust to your Type of tv OLED, LCD, Etc.) the Best Buy!!!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Panasonic

  • Rated 5 out of 5 stars

    Great affordable 4k UHD player with bad remote.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to use, plays just about everything. Terrible layout on the remote control. You will likely find yourself accidentally opening Netflix when navigating menus. Other than that I highly recommend this player.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Rated 5 out of 5 stars

    Magic in a Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd been using a first generation Samsung 4k disc player since 2017, but needed to replace it. I chose the Panasonic DP-UB820-K based on the outstanding reviews from customers and publications alike. I'm always reserved with my expectations for new gear, but I have to say that this 4k disc player performs beyond my expectations! It is a huge step up in video quality over the Samsung on both 4k titles and blu-ray up-conversion. The audio quality is also a good step up, providing greater dynamics. Everything I've watched through the Panasonic DP-UB820-K has been hugely impressive, and that is no exaggeration. It's worth every penny as far as I'm concerned. Highly recommended!

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thrilled to have you as part of the PANASONIC family! Thank you for sharing your kind words with us. We look forward to hearing from you again soon! Panasonic

  • Rated 5 out of 5 stars

    Reference Quality Playback!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned a Sony X700 and while it was serviceable, I grew a bit annoyed with having to recon which discs supported Dolby Vision and having to toggle Dolby Vision on and off all the time. Enter the UB820. I immediately noticed a substantial increase in overall Dolby Vision brightness and highlights. I took the time to A/B compare both players hooked up to my Sony OLED and the difference was very obvious. I can't speak to the built in streaming features as I use the Apps on my OLED but it seems a bit clunky. Your mileage may very there. As far as a disc player goes, this is a reference quality device and the upgraded performance is worth the price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Rated 5 out of 5 stars

    UB820 vs. Xbox seires X movie playback

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was using Xbox series X to play 4k movies. I bought this to simply the controls with my home theater. I was very surprised by the picture and sound improvement

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! We’re so glad to hear that your new purchase simplified your home theater experience and improved both the picture and sound quality. It’s always a pleasant surprise when something works even better than expected! Your positive feedback motivates us, thank you. Enjoy your upgraded movie nights! - S Panasonic

  • Rated 5 out of 5 stars

    Best 4k HD Blu-ray player I ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Clearest picture I've ever had on any 4k HD blu-ray player I've ever owned. Clears up old regular DVDs and brings blu-rays to an amazing picture. 4k blu-rays are fantastic

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Great, albeit expensive, 4k Blu-ray Player

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4k picture with an easy to use remote and interface. Great upscaling. I don't use the embedded apps, as they are available on my TV, so I cannot comment on them. It's pricey, esp. if you consider the price of a gaming console, but I am satisfied.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Best of the Best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are into physical media and want the best of both HDR and Dolby Vision, then this is the 4K Blu-Ray player to have. The best part of this hands down is how it upscales your DVD's and normal Blu-Rays to 4K. However, if you already have a TV that upscales then you won't notice the feature. The only downside is the streaming service so if you do not have a PC/Xbox/PS5 or TV that you can stream on then I would look into another device to stream Netflix and other apps. I still give it a 5/5

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hey Johnny! Thank you for sharing your detailed and thoughtful feedback with us! We’re thrilled to hear that the DP-UB820 is meeting your expectations, especially with its ability to upscale DVDs and Blu-rays to 4K. It’s fantastic to know you are experiencing the full potential of both HDR and Dolby Vision. We also appreciate your insights regarding the streaming service aspect—your input helps others make informed decisions based on their specific setups. Thank you again for the 5/5 rating! -C Panasonic

  • Rated 4 out of 5 stars

    Great Player, Probably Overpriced

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright, I do think this is priced more expensively than it should be...but there are apparently not many producers of 4K players. It does work amazingly with my 65" OLED and surround sound set-up. Archaic menu that takes a bit to get used to using. It's almost like it came straight from the 1st gen of DVD players, but it does work really well at displaying 4K.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Panasonic

  • Rated 4 out of 5 stars

    Movie Theater-quality viewing...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Panasonic Streaming 4K UHD blu ray player so far, is awesome ! Very versatile & easy to setup. Great Upscaling of older content & great sound reproduction. Internet interface & software selections are weak but, not important, with today's flat screens proprietary Internet access, for this reason only, I gave it 4, instead of 5 stars. Picture quality is beautiful !

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    When you need to upgrade to Dolby Vision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic "upper middle class" 4K bluray player. I needed something that had Dolby Vision, as my budget Sony player didn't cut it. This hasn't disspointed me. It even has a USB port on the front to play video files. I also love the panel on the front flips down to hide all the controls/tray.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for providing us with your detailed feedback! -C Panasonic

  • Rated 5 out of 5 stars

    Panasonic great quality unit and versatile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone having one of these Panasonic Blu-Ray Players recommended it to me because of its quality. I had complained of the audio quality of a previously bought unit. The Panasonic plays CD's as well as DVD's and Blue-Ray discs. Excellent audio quality. I have not played a blue-ray disc on it yet because I don't have one yet. Functions well. It has various types of hook-ups which I bought the unit for in order to connect audio to my old "RCA jack input" to my old stereo receiver. Very satisfied. Does have 2 HDMI outputs which I used the one to connect to my Samsung 4K smart TV. The TV audio on mine is set to go to the stereo so when watching discs, audio comes out the stereo only, be that good or bad in your opinion. Would work well with home theater systems connections.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Rated 5 out of 5 stars

    this is the best 4k player on the market

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the price is high for a player but it is well worth it the picture is beyond amazing! Mine is connected to my LG CX OLED it is crisp the colors are true it does ALL the formats HDR,HDR10,DOLBY VISION, DTSX,DOLBY ATMOS,DTS TRU HD. This is the one to get!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Great High-End 4K DVD Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been really happy with the picture and sound quality from this 4K DVD player. The upscaling is fantastic and it's compatible with the latest formats. The apps menu could be more intuitive, but that's a small and temporary annoyance from a great product.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Good, with good HDR control, but with flaws

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one had the dreaded power supply issue. The unit would just turn off during a movie. Make sure you test your unit immediately with multiple discs all the way through to make sure you don’t have this issue. Return it if you do. There’s no solution. Otherwise. Great image quality. Lots of image enhancement tools, including HDR controls. I have a Sony 4K non HDR projector, so HDR needs to be turned off. Removing that metadata from the picture really takes away a lot. Although they’ve come a long way, many projectors just aren’t really bright enough to truly take advantage of HDR. Slightly older projectors like mine, don’t have HDR at all. As such, the picture needs to have sort of simulation, otherwise the picture looks flat. This projector does a good job of this. The biggest issue is that even with HDR off, and enhancements on blast, the image is still darker than the Sony players. The problem with the Sonys is that they skip a lot. So a perfect player doesn’t really exist yet, at least for projectors. This is as good as you can get for now.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for bringing this to our attention. We will use your feedback for future improvements. Do let us know if there is anything else we need to know to improve this area of concern. You can contact us via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. -M Panasonic