Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1863 reviews
(1,863 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Unbeatable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can disagree, but physical media provides the best quality home theater experience, bar none. This UHD Blu-ray player is among the best on the market and is probably the best at its price point. Fantastic product.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .We're truly grateful for your 5-star review! Thank you for choosing us and for taking the time to share your positive thoughts. -C
Rated 5 out of 5 stars
Great Blu Ray Player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plays 4K blu rays flawlessly! Very happy with this purchase!
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello Patrick! Thank you for the wonderful f5-star rating! We're happy to hear your 4K Blu-rays are playing flawlessly, that's exactly the experience we strive to deliver. Enjoy every crystal-clear scene, and we’re glad to be part of your home entertainment setup! - F
Rated 5 out of 5 stars
Very good 4k player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I still like physical discs, streaming just does not match the bandwidth available on physical discs so for the big blockbusters they still look much better on disc with a good TV. I was using an Xbox X for playing my 4k discs, but more and more 4k UHD titles are on triple-layer BD100 discs that were having layer transition issues with the Xbox. This has not had any hiccups yet, everything we've viewed so far has played straight through, and the video quality has been fantastic.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
Rated 5 out of 5 stars
Fabulous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the Panasonic dp-820 is the best 4k player I ever had. The build quality is nice . a very good looking player. But the picture quality sets it apart from others. what you see in the details are amazing. The hdr optimizer is a clincher. works great with oled. I did not want to spend $550. But glad I did!!.. Welcome back Panasonic.. Now bring your oleds back to the STATES.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Rated 5 out of 5 stars
One of the best 4K players out there for the $$$
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible 4k player for the money. Picture just jumps right out at you and incredible audio as well. This the best 4k player I have ever purchased.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Your 5-star rating brightened our day! Thank you for taking the time to share your feedback. -C
Rated 5 out of 5 stars
Worth the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! This player was a substantial upgrade over my previous player - Sony X700. The options for DV and HDR10 as well as the 1080p upscaling are all worth the price tag.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your input! We are happy to hear you're enjoying the product! -M
Rated 5 out of 5 stars
One of the Best
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one seems to do it all. Plays the few 4K discs that I have bought and looks amazing. Upscales BLu-Ray and DVD and makes them look better also. Loads quickly. No complaints adn I have owned it for 9 months now.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Rated 5 out of 5 stars
Does Everything Right
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It loads and processes discs quickly, the menu is reasonably intuitive, and I've had no issues with playback functions. The remote is the same as the Panny remote I had about a decade ago before moving to an Oppo BDP-103, so I have no complaints about the remote. I do understand why others complain about it, though. If you're looking at this player, you're thinking one of two things: "It sure is an expensive 4k player." Sometimes, you don't get what you pay for. I simply did not want to pull the trigger on the $1k flagship unit, and this one has exceptional audio and video quality with superior processing speed, making it the right choice for me. It is not built like a tank like Oppo or other flagship players, but as long as you don't abuse it, the unit will last you many years.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Rated 5 out of 5 stars
Top UHD player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After lots of research into a 4k player I decided that this may be best I could do for under $1000. This thing is amazing...sound is better than I could have imagined in 5.1.4 Atmos. The HDR optimizer that allowed me a much better experience with my UHD65 Projector was worth every penny. Had to order it cause my Best Buy wasn't a Mangolia store. Took a week. Well worth the wait. Oh and Netflix HDR +ATMOS! Be mindful no VUDU though.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review.
Rated 5 out of 5 stars
Great Panasonic Blu-Ray Player!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've always loved and respect Panasonic products and this one is no exception! The picture quality is first rate, very quiet and quick while playing discs so I am very happy with this product and glad I ordered it!!
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Rated 5 out of 5 stars
Slow to start up. Excellent reproduction
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased an LG OLED and wanted a player to compliment streaming services. After much research I landed on this device. I was unwilling to spend $1000; however I often found limitations from reviews of $2-300 machines (regardless of brand). The only negative is it takes time to spin up a disc. This is not a deal breaker. Also I have to watch full previews bc I don’t readily keep the remote handy (my decision). Picture and sound quality is excellent. I have not tried regular DVDs yet, but Blu-ray upscaling is excellent. So is 4K playback. I would definitely recommend this unit.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are happy to hear you had a positive experience with the PANASONIC product! We value your input and encourage you to let us know more details about your experience with us.
Rated 3 out of 5 stars
Playability Issues After Several Months, Beware
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the DP-UB820-K in September 2022, as part of upgrading the entertainment center from 2K to 4K. For the first few months, this unit was awesome. Then, we started finding scratches on new 4K UHD discs on first open that the UB820 would hang on. The movie would stall and the picture would digitize. Sometimes, the unit would take a a minute or more and play the rest of the disc. Other times, it would just abort playing. Once in a while, the player would stop responding and we'd have to pull the power to the unit and plug it back in just to be able to eject the disc. Then, we started experiencing the same thing with 2K Blu-Rays. After replacing quite a few 2K discs that played perfectly on our Sony BDP-S6700 (that we gave away thinking we would no longer need it) with 4K discs, we had some of the 2K discs tested on a 2K player... they all played fine. Then, my husband tried to play an audio CD... Disc not recognized. Same thing with a gold-plated Maxell laser cleaning audio CD. We now own another Sony BDP-S6700 that we use to play everything below 4K. Way out of the Best Buy return window my husband started a dialog with Panasonic support. Their response was to pay to have it shipped to their Florida facility for repair. He sent a cleaned Blu-Ray disc that played fine on the Sony BDP-S6700 and totally hung the UB820 with a screen shot and time marker of the spot where the issue occurs. . Panasonic is returning the unit with "No Issues Found". My husband talked to the technician who said the disc was heavily scratched and had debris all over it, and played the same on his reference unit. The 'UB820' we sent in passed all of their tests. For what it is worth, the DP-UB820-K has a stunning picture and fantastic audio decoder section. From what I found scouring A/V forums, some of these units end up similarly to the one we bought, but most are fantastic. . I'd suggest buying the Geek Squad Protection on this one, especially while it is on sale. It cost us $45 to mail the unit to Panasonic. It would have been well worth dealing with Best Buy under their protection plan than what we experienced. . And, don't get rid of your 2K player for while! The Sony BDP-S6700 2K-only player has pretty good 4K up-scaling, and is serving as decent fallback player for us. We got to the point where we would open every new movie
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you so much for sharing your experience with our product! Your feedback helps us improve our product for everyone. -C
Rated 5 out of 5 stars
Panasonic media player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed Analog audio outputs to feed sound to an older Bose 321 and this did the trick nicely!
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you for your fantastic review! We’re so glad to hear that our Blu-ray player worked perfectly with your older Bose system. It’s great to know the analog audio outputs did the trick and enhanced your setup. Your 5-star rating means a lot to us, wishing you many enjoyable movie nights ahead! - F
Rated 5 out of 5 stars
Bring your TV up to its potential!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dvd player. You really can not appreciate a new high-end 4K tv just using streaming. Everything is better video and audio. DVDs are not dead. Have an OPPO on older version of OLED, stopped making thiese. In comparison, I am not disappointed at all in this Panasonic. Bought during Black Friday, $100 off. Might buy another one for New OLED when price goes down again. Great Quality. Very Satisfied.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are thrilled that the product suits your needs! We appreciate this feedback.- C
Rated 5 out of 5 stars
Best 4K player under $500 (right under)
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have two of these, each hooked up to a high end samsung TV. I initially used Samsungs top end 4K player and the Panasonic hands down destroys the samsung. The auto settings on this player are legit and the ability to set the luminance based on TV capeabilities is a hige bonus. The player seems to maximize picture quality based on your TV features. The picture quality outweighs the pricenof fhe product.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to give us your valuable feedback! -C
Rated 3 out of 5 stars
Image Quality is not Everything
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wooo boy so I wanted to love this unit but it has some major problems. Image quality is incredible, nothing to complain about in that regard. Build quality is poor, I don't care that the unit itself is plastic, but the disk tray should be far sturdier than it is. When I have more confidence in a my $50 external PC blu-ray player than a $500 unit that is a problem. The slow menu system is a pain. Worst problem I have is changing audio tracks. A ton of movies don't default to Atmos even if it is on the disk. To change it on the player you have to scroll through every single one, and it forces you to switch to that track first before moving on. Oh and did I mention you can't do this when the movie is paused?
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Rated 5 out of 5 stars
Blu ray player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works Great. Love the ultra HD and lossless sound quality.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi! We're glad to hear you're enjoying the ultra HD visuals and high-quality sound. Bringing out the best in your viewing experience is exactly what this player was built for. - S
Rated 5 out of 5 stars
Loving my 4K Panasonic UB820 player!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Costs more than other 4K players on the market but after connecting it to my Sony A8H and what I saw had me loving it because it is most definitely worth it’s $500 price and then I bought it when it was on sale for $350, at that price it was a steal. Im happy streaming 4K movies online which look great but just pop in a 4K movie disk in the Panasonic and what you see on your tv looks fantastic and if your on the fence wether you should be buying a 4K player with all those streaming options available these days but if you need to watch the best picture that your tv can offer then you need to buy this player because I believe it’s one of the best on the market now and so glad I bought one.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product.
Rated 5 out of 5 stars
My Other Half Agrees
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always had good luck with all of the products I have ever purchased from Panasonic, and so far, this is the greatest (except for maybe the Panasonic 65" VT30 3D HDTV that I still have in the family room). I purchased this one to replace my Samsung 4k UHD DVD player, that I have been using on my Samsung 78" JS9500 3D SUHD TV (which I think is still the best Samsung TV ever made), and what a difference this new unit makes. I compared both players by using the same 4k movies on each one of them. There is by far, more color and details that are very noticeable on this player. My other half, is not really into electronics as I am, but when she entered the room, she noticed the difference, even at a glance. She made a statement like she could not believe how great the detail and how rich the colors are using this new unit. And the up scaling is fantastic using non UHD movies. In fact, you really can't tell the difference very much between 4k and 1080. I know the unit is a little spendy, but well worth it if you are into watching movies. I have not tried the 3D yet, but I'm confident that it works just as well. I also own two other Panasonic DVD players, and I am thankful that the remotes have not changed much. It makes it easy for me to get used to.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review.
Rated 5 out of 5 stars
There is no comparison
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Blu-ray player will unleash Blu-ray and HDR and allow them to reach their true potential. The audio and video on my last BD player from Sony was “reference grade” audio and video . So this gem from Panasonic shows me that that they have a much higher standard of reference grade AV. You won’t regret this purchase.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M







