Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.7 out of 5 stars with 1863 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,863 reviews
  • Rated 5 out of 5 stars

    Panasonic is worth the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 4k blu ray player i ever owned.its a difference maker.dont let the price keep you from biying this player

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello, David! We are happy to hear you had a positive experience with the product! We value your input and encourage you to let us know more details about your experience with us. -C Panasonic

  • Rated 5 out of 5 stars

    UB820

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    initially I bought sony x800m2 on amazon on black friday thinking it would be fine without DV auto detection / little better video quality / HDR optimizer. however, I couldn't stand more than 3 days. I paid $200 for sony and $350 for this unit so consider price factor. DV auto detection It was not annoying. however later really get confused if which movies have DV or HDR10.. especially I have many steelbook...there are not infos on the back of steelbook(there is art) or disc. I was not sure if I can manage for next several yrs..

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Best 4k player

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great player, future proofs me on future TV purchases and ups ales any discs I have.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your support. We are dedicated to consistently providing the best possible experience and your review encourages us to maintain this standard! -C Panasonic

  • Rated 5 out of 5 stars

    Panasonic UB820

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great player for the money, top of the line player for reasonable dollar.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi James! Thank you for your review! We're thrilled to hear you're enjoying the quality and value of your Blu-ray player. We appreciate your support! - S Panasonic

  • Rated 5 out of 5 stars

    Stunning 4k Blu Ray Player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Picture on this unit is just fantastic. It is a step above the Samsung 8500 and Sony x700 (I owned both) While the picture is a step above, the sound is truly where it separates from the pack. It makes my mid level surround sound system sound like it's worth 10k more than i purchased it for. Just spend the extra $ on this, you will not be disappointed. Also-be sure to use it for streaming because it upconverts and makes the sound come out so much better than using your smart tv app!!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    You must try it, you simply must.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly amazing. I have Apple TV 4K and this player is considerably better. I didn’t think it would be noticeable but it’s great. Audio is improved too. Pair this with an oled tv and your life’s purpose will be fulfilled. The operating system for apps is utter garbage, but that’s not what the player is for.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M Panasonic

  • Rated 5 out of 5 stars

    Terrific Blu-Ray player

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Panasonic Blu-Ray player was excellent in its ease of installation, picture and audio quality, and (when on sale at Best Buy) an excellent value. My only complaint was it the way the unit was shipped: It was placed in a box that was much too large and it was wrapped in two thin layers of bubble wrap. As a result, it was free to bounce around the inside of the large box during shipping. I was concerned that it was damaged in transit when I opened the box. Luckily, it worked fine once it was installed in my system.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Awesome Player!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a player! I upgrader from the UB-900 to this player. WOW is what can say. It has a better processor than the old one and It has Dolby Vision which is great for OLED TV,s. UB-900 was Panasonics top player back in 2016. Of course right now the top player from Panasonic is UB-9000 but its expensive. The UB-820 is definingly worst the asking price. I did get on sale so that's even better.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! Panasonic

  • Rated 5 out of 5 stars

    Excellent 4K UHD Player!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this player for quite some time now and am extremely pleased with it! With Oppo no longer making players, this seemed to be the next best alternative and it has not disappointed. It has played everything I have thrown at it and the picture is great - the HDR optimizer appears to work as advertised. Definitely better than the Sony 800 it replaced and I do like have a time display back on the front of the unit. Getting it on a big sale was a bonus!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -A Panasonic

  • Rated 5 out of 5 stars

    One of the Best 4K Players on the Market

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set-up, the picture looks amazing. Very quiet!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. We are happy that the DPUB820K meets your expectation. Panasonic

  • Rated 5 out of 5 stars

    Excellent player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent player that worka great. It is sleek and compact. The picture quality is very nice. It was at a great price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! We’re so happy to hear you’re enjoying your Blu-ray player! It’s great to know the sleek design, smooth performance, and sharp picture quality are all hitting the mark, and that you found it at a great value, too. Thanks for the wonderful 5-star review and for choosing our brand for your entertainment setup! - F Panasonic

  • Rated 5 out of 5 stars

    Best 4K Player

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best 4K hardware player I purchase. Qauilty sounds & video. The hardware decoding is top notch. it's quite expense but you do get what you pay for.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We’re thrilled to receive your 5-star feedback! Thank you for being a valued customer and sharing your experience. -C Panasonic

  • Rated 5 out of 5 stars

    Best Player

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this player. It seems to provide a better picture quality than our PS5, especially for Blu-rays and DVDs.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating. - S Panasonic

  • Rated 5 out of 5 stars

    Best and only 4k UHD player.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw the reviews and hype on Reddit and figured, give it a try. Best 4k UHD player! Now time to upgrade to new speakers and soundbars

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are pleased you are enjoying the product, and we appreciate you sharing your thoughts with us and the rest of the community! -C Panasonic

  • Rated 5 out of 5 stars

    Recommended

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an existing Sony x700 that was starting to have issues. This player seems to have more vibrant colors and better sound quality. Especially noticeable if you have a 4K display and atmos setup. My discs no longer stutter or pause during playback. It is a bit pricier but bought it on sale and entirely worth the upgrade. Highly recommended.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -C Panasonic

  • Rated 5 out of 5 stars

    Excellent Dolby Vision/HDR 4K player!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and integrates Dolby Vision with my LG OLED TV and with HDR in general.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Rated 5 out of 5 stars

    You Get What You Pay For :)

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several months with this player, I can confidently say that this solid player. I have zero complaints! Of all the discs I've played on this player (over 50 different blu-rays), I had only one issue. That issue was with Tenet. I'm almost certain it's a disc issue as every other 4K Blu-Ray (and 1080p Blue-Ray) looks fantastic. The tone mapping feature on this player and the upscaling is some of the best. Honestly, after buying this, I have a newfound appreciation for higher-end disc players.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Panasonic

  • Rated 5 out of 5 stars

    Best bang for your buck will all the features

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re expecting the best bang for your buck, look no further. Dolby Vision, 4K, the works. You can’t go wrong with this purchase if you’re looking for one of the best UHD Blu-ray players on the market today.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are pleased you are enjoying the product, and we appreciate you sharing your thoughts with us and the rest of the community! -C Panasonic

  • Rated 5 out of 5 stars

    Panasonic Blu-ray Player

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is super easy to connect and use with the handy set up software. Have watched several old DVD’s and it’s like a new movie as it supports upscaling to 4K/8K through my Denon AVR. Very happy with this purchase!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Best Streaming BluRay Player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price if you want Dolby Vision HDR and Atmos when streaming from Netflix Or Amazon. Only player I know that can get both DV and Atmos at the same time. Also it can adjust the HDR settings for your display whether Projector or 1080pp TV when you play 4K UHD source or any source for that matter

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic