Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1863 reviews
(1,863 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Fast. Great quality. Quiet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast and fantastic quality for the price. I highly recommend this unit.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi Kyle! We’re glad to hear the Blu-ray player is fast, quiet, and delivering great quality. It’s wonderful to know it’s meeting your expectations! - S
Rated 4 out of 5 stars
Good but could be better.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent player. Remote needs to be back lit. Very hard to see in a dimmed room. Streaming is good but needs more apps available for my other services.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello, John! Thank you for your valuable feedback and the 4-star review. We’re glad to hear that you’re enjoying the DP-UB820 Blu-Ray player and appreciate your thoughts on the remote and streaming apps. We’ll certainly consider your suggestions for future improvements. Your feedback is important to us, and we’re grateful for your insights! -C
Rated 5 out of 5 stars
Panasonic Unit has All the Bells and Whistles!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed this past week. (We couldn't find outlet!) Tested with a DVD tour of a volcano in Hawaii. Picture quality is excellent. Very large unit.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. - S
Rated 5 out of 5 stars
Best for the money!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before I purchased my 4k OLED TV I wanted to match a 4k Blu Ray player with it and after a month of research nothing touched the Panasonic 820 for the money. I have owned it for a month and picture and audio performance is exceptional !!! You will find it supports all 4k platforms and brings such vibrancy to video viewing. If you are not watching videos in 4k Bluray you are missing out.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your valuable feedback and for the 5 stars!
Rated 5 out of 5 stars
Best Bang For Your Bucks.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried a top line Sony 4k since I have a 4k Sony TV. I couldn't tell any difference in picture quality from either of my older Panasonic Blu-ray players. This Panasonic 4k player was a significant improvement not just with 4k discs but also upscaling regular Blu-ray discs.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -A
Rated 5 out of 5 stars
Good as they come
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. It skips once in a while on newer 4K disks but all do these days, but the picture is right up there with $1000 players. Strongly recommended,
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .It's fantastic to receive your 5-star review. Thank you for your continued trust and support! -C
Rated 4 out of 5 stars
Makes physical media SHINE; Dolby Vision finicky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came in a battered box but was otherwise fine. Always try for an open box purchase! The player itself is wonderful...when it wants to be. Dolby Vision is really iffy. It starts to flicker anytime the system switched to DV. Blu-rays and HDR10 films are completely fine. The trick I discovered is to lightly take the HDMI cable out of the back and reinsert. The problem is instantly fixed. Just a pain in the butt from time to time!
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello! Thank you for sharing your experience! We’re glad to hear you’re enjoying the player overall and appreciate your patience with the Dolby Vision flicker. Your HDMI reset trick is a clever workaround, and we hope future updates will make your viewing even smoother. - S
Rated 4 out of 5 stars
Very capable Ultra HD Blu-Ray player
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am using this player for the UHD capabilities and the object based audio. It doesn't disappoint. Even though I am using a 1080p projector there are adjustments and tweaks that can be made at the player level to optimize the picture of non-4k and non-HDR display. It features an HDR conversion for non-HDR capable displays as well, a nifty feature for those with projectors or older TVs that don't have the technology. Only downside is that it 'froze' during playback of some blu-ray discs that my Oppo happily played. I suspect that it may be a disc error since the freezing occurs at the same stop on the disc. If you don't want to mess with the advanced set-up, there is an Easy Setup available. Either way, you'll be in very capable hands with this player.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review.
Rated 5 out of 5 stars
Mike
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loads a little slow but the picture is really good. The colors are deeper on this player vs my old one.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are so happy to read that you appreciated our product. Thank you for the nice feedback! - S
Rated 5 out of 5 stars
Excellent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the UB 9000 but returned it due to intermittent problems. Bought the UB 820 to replace it. Other than the superior build quality of the UB 9000, the UB 820 does everything the 9000 does for $500 less. The picture and ability to upgrade from a regular bluray to 4K picture quality are superior.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are excited to hear that the product meets your expectations! -M
Rated 5 out of 5 stars
Excellent player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I heard great things about this player from many trusted sources. I decided to buy it over a Sony at the similar price point. I didn't like the fact with Sony you have to switch over to Dolby Vision manually. I watched Aqua-Man and this player auto switched for me. I can't hear the motor spinning disc so it is great feature. One other feature I like is you can enhance HDR brightness from the player. It also has analog RCA plugs, my stereo system is old.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Rated 3 out of 5 stars
Good player when it's not buggy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When it is working it is stellar picture, but this player is very buggy. Most of the time will not read disk. Or when watching a 4k disk instead of displaying HDR, its showing in SDR. Have to unplug or reset the player in order to have this working. Disk also skips, but nothing is wrong with the disk. Play yhe sam disk in my lg 4k player or xbox series x, no issues.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you for bringing this to our attention! Your feedback helps us do better. We are truly sorry to hear about the situation you experienced. If you are having issues with playing discs or the speed of the unit please unplug all cables and USB devices from the player, then disconnect it from the power source for about 30 seconds and reconnect it. Please ensure that your Blu-ray discs and DVDs are Region A and Region 1 discs as the player is region coded. Make sure that the player is running on the latest firmware available for this model. We hope this helps! - S
Rated 5 out of 5 stars
Does the job well
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent player. First bought a Sony X700, but having to toggle Dolby Vision on/off was a nuisance, and the LG UBK90 isn’t compatible with my Sony OLED. One slightly less obvious benefit to a player being able to turn on Dolby Vision automatically is that some discs do actually contain DV but don’t make it clear on their packaging.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!
Rated 5 out of 5 stars
Highest 4K Video Output
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent upscaler. Sleek appearance. The ONLY difference between this model and the DMP-UB900 is you pay 500 more for 2 DACs instead of 1 which theoretically would yield better sound for MUSIC that 99% of the people would not hear the difference anyway. For movie buffs, this is the sensible, best price-point selection. Bought one, read the specs on the 900 and bought another of these instead for LG OLED. Very satisfied.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Rated 5 out of 5 stars
Great player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great 4K DVD player. Picture quality is fantastic, easy set up to tv and sound bar. Love that can adjust picture to liking and discovered if have to stop a movie for some reason it remembers even after removing it, it will ask if want to resume from where it stopped when reinserting it. No problems with any dvd I’ve tried so far. Overall nice
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for letting us know about your experience with this product. Considering the situation you are experiencing, the best course of action would be to contact our Customer Service Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST.
Rated 5 out of 5 stars
Best 4K Player on the Market.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best 4K UHD player on the market. Stop wasting time researching other players and purchase this blindly -- have used it for 6 months almost daily and not a single issue. The only issue is the remote is absolutely horrible, but can be fixed by purchasing a simple $10 remote from Amazon.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello there! Thank you so much for the amazing 5-star review! We’re happy to hear that your 4K UHD player has been performing flawlessly over the past six months, it's great to know it's living up to your expectations. We appreciate your feedback about the remote, and we’re glad you found a simple solution. Your support means a lot to us, and we hope you continue to enjoy your player for many more movie nights! - F
Rated 5 out of 5 stars
Open Box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as an open box in “good” condition. Player was in excellent shape. No scratches anywhere on the player. Watched numerous disks on it and no problems. So far I do not have any regrets.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M
Rated 5 out of 5 stars
Wish I bought it sooner
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great player wish I bought it sooner I’ve always been the type to buy digital then last year I got my C1 and my denon 3700 and added this along with an Audioquest hdmi and the picture and sound quality is amazing it doesn’t compare to digital content at all and I use to use Apple TV 4K so if your on the fence about getting a player this os the one to get
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M
Rated 4 out of 5 stars
Excellent picture quality.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best players for sound and picture quality from your disc. Not so great for streaming and apps. The apps are very limited and very slow.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Rated 5 out of 5 stars
Does the job nicely.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound & picture. Like the HDR optimizer. Love that it switches to Dolby Vision automatically.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your positive feedback! It's wonderful to hear you are pleased with the product!







