Customer Ratings & Reviews

I recently purchased a 65" LG OLED W18 and got the Samsung Blue Ray player. However, after only a week, I was very disappointed in the samsung player. I returned it and upgraded to the Panasonic. I love it. The sound is much better and the streaming has more options.

After reading many reviews on other 4k players I finally decided to pick this one and honestly I'm glad I did. This player starts right up and the set up is extremely easy and fast. The App Store isn't really anything to be impressed by but I wasn't getting it for that. Picture is extremely awesome and clear. The first 4k movie I put on was Avengers Infinity War and the colors are vibrant and you can see more detail in the movie than in a regular bluray. I would definitely purchase again and recommend it to anyone.

I bought this player looking to build out a 4K video collection. The first movie I bought worked fine. The 2nd worked intermittently, the 3rd, and most recent purchase, did not work at all even after exchanging the disk 3 different times. I consistently got a disk read error. Since I was past the Best Buy return date, I am now dealing with Panasonic directly. So far I'm in for $140 on a repair with the hope it gets fixed. Meaning this is costing almost $600 for the player so far. As for the player itself, seems good when it works. I did get it to play a DTS CD pretty well. That was a surprise. That was a CD that only worked on high-end/specialty CD players back in the day. I was able to pair the remote with a Samsung TV after a bit of googling. Though the remote as a whole is pretty ancient from a usability perspective compared to today. Given the state of the video disk player market, I'd get this again, but be sure to get some 4k disks and exercise the player thoroughly before the return date or otherwise be prepared to pay a lot any repairs. I did not have any problems with Blu-Ray disks. Did not try any DVDs.

Just received this item yesterday. I've watched several movies on this to see if there were any issues with different formats of disks. 4K UHD Blu-ray is where I'm having issues. This device will freeze and glitch out and random, to the point of the movie showing green and red lines and then going back to the start menu. It's nuts. When it works, it's amazing! But for this amount of money, there shouldn't be any skipping or stopping when playing the disks it was created for. I've been pretty frustrated with this thing to say the least. All my disks are brand new, no damage to them, but for some reason, the player will glitch out on every single one of them. Brand new certified high speed hdmi cables, brand new Qled TV, the whole works. But this Panasonic will be going back to the store.. The picture quality is an upgrade over my Xbox One S, but at least the Xbox didn't skip or glitch out.

Best player Ive used. Dolby Vision! Great 4k conversion!

I know physical media is falling out of favor in brick and mortar stores (ahem Best Buy) but I still love discs. This Panny is probably the benchmark unit these days, and for all the problems I had with an LG 4k player this UB820 is spot-on perfect. No disc playback issues, primarily with those finicky 4k discs. Amazing picture and sound....

Or should I say, the man who wants nothing. Normally, I would not buy electronics for my husband. He is very picky and tight lipped when he does want something. However, my son was able to wheedle out of him that he wanted this 4K Blu Ray player. Best Buy pricing was comparable to other sites and the buy online pick up in store was very helpful. The player itself was slightly challenging to hook up but eventually the deed was done. Husband very happy with performance of this device.

Wow just wow is all I can say. I was using my Xbone S as my player and it looked good and I was happy but I took a leap after reading reviews about this unit and man am I glad I did. There IS A HUGE DIFFERENCE HUGE. not only in the picture but also in audio. I was looking at the Sony 700 but this unit has the ability to address HDR darkness and adjust it in a way my TV can not. Do yourself a favor and get one you will not be disappointed that I can promise. I wish I would have bought one sooner. 5.2 Current system: Sony 77” A9G Denon X8500H Panasonic 820 UHD player XBone S PS4 Pro SVS Ultra Center Prime Pinnacle’s Towers Ultra Surrounds and 2 PC4000 Panamax 5300 and Brickwall Surge AQ Cinnamon HDMI’s Monoprice 12/2 Speaker wire 3 dedicated 20amp outlets Room is 20x25x20 Will be adding two rear ultra surrounds and 6 prime elevations mini 2x4HD another PC4000 Monoprice 7x200 amp giving me a 7.3.6 and GIK room treatment

The picture quality is excellent. I was sorry to learn Samsung stopped selling 4K Blu Ray players. The one I bought five years ago expired. Panasonic has set a new standard for quality. Even my DVD’s look much better than before. It was a little more then I wanted to pay but I want disappointed in any way. The remote is easy to use.

You cannot beat this for picture quality and the sound is great too. I had numerous playback issues with my older Sony X800 and decided to try the newer X800M2 but it had same issues. Shame because I love Sony products but this player blows theirs away! There are so many settings on this and I cannot wait ti get mine just right. The HDR option button is great for basing on the mount of lighting and time of day in your room. Great value! Great job Panasonic!!

Bought this Blu Ray player to replace 3 components as things began to get a bit cluttered. My old Blu Ray player was out dated and cheap, Decided to buy the Panasonic to replace my CD player and Fire Stick as well. The picture quality is superb, CD's sound great, and it streams videos on Netflix and Amazon Prime much better than the Fire Stick. Very Happy!!

Overall this is an amazing device. It pairs well with my 4K LG. The sounds and colors are excellent. There seems to be a large amount of video/audio customization that I haven't even scratched the surface. A lot of opportunity for enthusiasts to really get the best out of their system. If you have the budget for it, this Blu-Ray Player offers great value at it's price.

Supports Dolby Vision and Atmos perfectly (and HDR10). Lots of configurations to make your movies and audio the best possible. Quiet operation.

This is a top-notch video player. From DVDs to 4K HDR my collection movies look and sound excellent. The streaming function here is more limited. While there is a web browser which holds out the possibility of streaming from services not included in the standard apps, I experienced significant stop and go issues with, for example YouTube-TV. My LG smart TV is far superior for streaming.

Great machine. On thing is that when you pause it doesn’t give time info on the screen, you have to hit a separate button for that info. My AV remote does all the basic functions, but your not sure where you are in a move without using the Panasonic remote. Not a bit issue, but I have to keep one more remote out just for that. Other than that, it is an awesome machine

I upgraded from an inexpensive player and am impressed. I had just completed watching Dune on my old player which would freeze after about 1/2 hour and need an init to continue - ugh! The movie was head and shoulders better on this player video and audio wise, not to mention it doesn't freeze. It's a bit slow on the boot up and disc init, but worth the price!

This is an excellent Blu-Ray 4K DVD player and pairs extremely well with my Samsung QD OLDED 65' TV and Samsung HW-900A Soundbar. I have an older version of this player because my older TV is a Samsung 3D Plasma 55" which was a great TV and still is.

great dvd upscaling, no issues with openbox unit so far

Beautiful Blue-Ray Player. Purchased to go with my new LG 66" 4K. Purchased the player along with some of my favorite Blue-Ray disks. Easy to install and connect. No problems on set up, worked as described. Lots of nice reviews on the net for this device and I read most of them before jumping in. Not disappointed in this product, very glad I purchased it. Beautiful picture quality with no hangups.

This player fits the bill. It does Dolby Vision and HDR and will switch automatically. The HDR optimizer is perfect for OLED sets which can't hit the same maximum brightness that LCDs can. There are a fair number of items that can be configured so I'm not sure it's for the beginner but it's great for those who like to tweak.