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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.7 out of 5 stars with 1863 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,863 reviews
  • Rated 5 out of 5 stars

    Excellent upscaling

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a huge library of blu rays, so the upscaling was high on my list of priorities. I am not disappointed. Obviously it doesn't match 4k UHD blu ray disks, but it is on par with the compressed 4k streaming content I get from Netflix, Amazon, etc... So far, UHD blu rays are better than I expected. The color is what I noticed more than the detail. Overall very happy with this player and hugely grateful that I can still enjoy my regular blu-rays. Getting the $100 off price was worth waiting for.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Rated 5 out of 5 stars

    Excellent 4K Disc Player

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to purchase a 4K Disc player to replace my XBox 1S. This player didn't disappoint. It was a dramatic difference in picture and sound between this player and my Xbox. If you have a home theater with a 4K display, then this player is a must.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for choosing Panasonic! We appreciate your feedback. Panasonic

  • Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a enthusiastic recommendation by a Best Buy staff member, I took a long time researching this player. I finally decided to go for it and I have not been disappointed! Everyone who’s seen what it does for movies on my tv has been thoroughly impressed. I love it!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Good value for features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent player with Dolby Vision which I needed for my LG OLED TV. Middle-of-the-road unit has most features I would want from the UB9000 and has build quality (average) from UB420. Don't buy for streaming apps, use dedicated streaming app for that.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Happy New Year! -A Panasonic

  • Rated 5 out of 5 stars

    Outstanding piece of hardware !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it is the best 4K Blu-ray player ive ever owned.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Rated 5 out of 5 stars

    Look for open box

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this player. It has virtually no hiccups. The firmware needs work for watching anything in dolbyvision. The screen will flicker, which is disappointing. Look for a great deal on an open box model and it’s worth it. $350 and it was like brand new.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 5 out of 5 stars

    Amazing picture and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 4k player was 5 years old and worked great but I kept reading about how great this Panasonic was for picture and sound. I noticed an immediate improvement in both. So clear and the sound was amazing. So happy I upgraded

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    A superb unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit lives up to its billing. Easy to set up, easy to use, a remote that does everything you need, and picture and sound quality of the highest order. Well worth the mkney!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    Purchased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. Salespeople were helpful,and very happy to explain items I purchased.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Wayne! Thank you for your feedback! We’re glad to hear you’re very satisfied and that our sales team was helpful in guiding you through your purchase. We appreciate your support! - S Panasonic

  • Rated 5 out of 5 stars

    Great 4k player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only gripe would be the remote. Wish it was more universal. Besides that, its awesome.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are pleased you are enjoying the product, and we appreciate you sharing your thoughts with us and the rest of the community! -C Panasonic

  • Rated 1 out of 5 stars

    Dead on 2nd use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this during BF. Didn't set it up right away but got around to it this week. First night, worked just fine. 2nd day it stopped reading the disk. Google "UB820 no read error" and there's and there's tons of people with same issues due to poor QC. Besides the dead player, very laggy UI and very outdated. First time using the remote was a bad experience too due to the Netflix button being positioned extremely poorly. Honestly expected better from a $500 device. Luckily I'm still within the return window and will be taking it back tomorrow.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for the honest feedback. We’re truly sorry to hear about your experience with the Blu-ray player. This is certainly not the quality we strive for, and we understand how frustrating this must have been, especially given your expectations. Your feedback regarding the performance, UI, and remote design is invaluable, and we’ll be sure to share it with our team for review. We appreciate you giving our product a try and hope we can regain your trust in the future. - F Panasonic

  • Rated 5 out of 5 stars

    Best 4k player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 4k player with dolby vjsion for the price. Got it on sale. If you have doubts wanting a 4k player but have a ps5 or xbox. Just buy it. This is better and has dolby vision!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -C Panasonic

  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 4k player I have ever owned. You don't have to change any settings. It does it automatically for you. Always great deals as well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -C Panasonic

  • Rated 5 out of 5 stars

    If you prefer physical media, you'll love this.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Panasonic UB820 after having some issues with my Sony UBP-X700 player and the upgrade has been significant. It's a substantially more powerful and responsive machine. I love the HDR tone mapping features. I've used it for both Blu-Ray and 4K Blu-Rays and it looks and sounds excellent. Whether in Dolby Vision or not, the quality of physical media compared to streaming is worth the lack of convenience (as if having to get off the couch and switch out discs is some unsurmountable task). I'll be honest and say I don't use the streaming/smart TV functions, so I can't really speak to the quality of the other functions.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are glad to hear you are happy with the product. -C Panasonic

  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality of sound and image, outstanding... You get what you pay for, it's pricey compared to other models but 100% worth the money as long as you have a good HDR 4K tv and a receiver capable of handling the sound experience.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We always strive to provide high quality products to our customers. Enjoy! Panasonic

  • Rated 5 out of 5 stars

    The best Blu-Ray player in the market for <$500

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Blu-ray player. I never knew the importance of a good player like this one. The sound and video is fantastic, when you add to it a good AV receiver, you will be blown away

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    Best ratio of performance to cost in media players

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a Dolby Vision capable set and 4k disc purchase this player. The tone mapping and video processing capabilities enhance every movie but, specifically top notch mastered DV presentations. The DP-UB820-K is worth every penny in an age of deprecated physical media.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 4 out of 5 stars

    Great picture easy to use easy setup!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent HD DVD player, needs high quality HDMI sends great picture - streaming a plus - would be better if user could add additional streaming services. Netflix Prime and YouTube TV a plus not upgradable to Hulu or Plex

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -C Panasonic

  • Rated 5 out of 5 stars

    UB820

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairing this player with a Sony 77A80J made a world of difference. Before I was playing the 4k disks from PS5 but the image was not even close what the UB820 can produce in HDR or DV.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of picture customisation for calibration. UI could have been better though.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic