Customer Ratings & Reviews

Product works good, and is easy to use. Like that it has streaming built in.

This player was easy to install and the picture quality is amazing.

I purchased this 4k player and I installed and o my the picture is amazing I really recommended

It produces excellent quality video play back. The voice assistant, however, is about the most ridiculous thing I've ever heard. It reminded me of a turkey making gobbling sounds. Naturally I turned it off.

We have been well pleased with Panasonic Blu-ray player. It does everything it promised.

Good quality player love it. Very beautiful video and the sound is amazing.

I'm glad that Panasonic has stepped up to the plate after OPPO Players went off the air. That was just too bad and although the Panasonic top-of-the-line DP-UB9000 has lots of promises, the sister UB-420 is the better priced with as good features as the top-of-the-line one. I would only give it 4 stars because I thought that it was just a bit overpriced leaving choices for other competitors in the market. All in all, I like this model from Panasonic and it functions well as it should.

Works exactly as intended with the purchase of new tv needed to upgrade.

I bought the UB-820 so that I could use separate HDMI cables for video and audio. I confirmed that this would work with a Best Buy associate. I wanted to do this not only to maintain the separation of the signals, but to be able to take advantage of HDR-10+, which my Denon receiver cannot Pass, but my Vizio M-558(also purchased from Best Buy) can display along with Dolby Vision and standard HDR-10. After setting everything up, I put in a 4K blu ray to check everything out. Video looked great. One major problem though...no sound. Nothing. Just silence. I checked every cable, and setting. Just nothing. When putting things back together, I still had the movie playing, and when I put the hdmi from the UB-820 back in, I suddenly got the audio playing though the Denon. Great! All set right? Wrong. As soon as I plugged the HDMI that goes from the Denon into the tv, which carries all the other video to the tv, the audio stops again. After trying for an entire weekend trying everything, contacting Best Buy with no help, asking on every forum I could find, I was left with 2 options. Go behind my tv and remove the HDMI from the Denon every time I wanted to watch anything from the UB-820, or route only 1 HDMI to carry both audio and video through the receiver, and in the process losing HDR-10+, and negating one of the main selling points of the player. I’ve gone with the second option at the moment. I don’t know if it’s an issue with the player or the tv, but “hi-res” dedicated audio HDMI not being a working option is very disappointing. On the purchase side, after getting the email that the order shipped and given the delivery date, I took that day off from work to be home so I could avoid theft from my front door which happens often. Unfortunately the Best Buy warehouse decided to sit on the shipment for an extra day with no explanation, which lead to a wasted loss of a vacation day, as it was delivered a day late.

This bluray player gives off an excellent picture. I couldn’t be happier

Works-EXCELLENT. Upscales system audio without the need to upgrade ,Av system

I feel as if this player is overpriced, but good luck getting a similar player for less. I wanted something to send Dolby Atmos to my Marantz 8012, and I got it. By the way, I can actually tell a difference in the superior video quality, too. I'm satisfied, but I just wish it had been cheaper.

Thought my previous 4k player was fine but kept reading articles talking about dolby vision and dolby atmos. My old player couldn't do those. Wow, what a difference. Noticed a significant improvement in picture and sound immediately

This is my first 4k player, I own the original Oppo bdp-83, still works great and was sad Oppo left the market this year before I was able to buy a 4K player. Have debated for a while which to get but all the reviews of the processor in this player made my decision. The price isnt as big of a deal to me since its same price i paid 9 years ago for my Oppo.

Excellent picture for both 4K and 1080P content. Easy setup. I only wish the remote was backlit.

Love the 4k dvd player, awesome picture and sound quality.

Excellent blu player Dolby Vision is a must have best player I’ve ever owned

This is my second 820 4k player. Bought because Best Buy is no longer stocking players. My first player is 3 years old and works perfectly. Adjust color saturation for more picture pop from remote control.

I finally made the jump to a dedicated blu ray player and I am happy I did so. I was running the PS5 and Xbox One X for a long time, they do fine but this is the way to go. The Sound is 100 times better and I would say the picture is twice as good. I love all the options the player has, and the build quality is great. A bit expensive, but it is worth it!

I have had only a few weeks with the player but it appears to be an excellent performer and no problems.