Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.7 out of 5 stars with 1863 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,863 reviews
  • Rated 5 out of 5 stars

    This 4K blu-ray player is currently the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Until the Panasonic DP-UB9000 comes out very soon, this is the best 4K Blu-ray player there is. Have the OPPO 203 and it does not compare with this UB820. The only drawback is the remote, the Netflix button is too close to the ones you use and this is NOT backlit. The 2yr old UB900 has top quality backlit remote and the new UB9000 does too. Otherwise, this is an awesome player that can do it all and has so many options for those that want to dial in the best picture. Video & Sound transfer is better than the OPPO 203.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Best Combo of quality and value you can find

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My inability to snag a PS5 led me to find an alternative to start watching 4k movies on my LG CX tv. After doing a lot of research, I came to the conclusion that this 4k player is the best value you can get. Yes, it's more expensive that the budget models, but this thing does everything. Films using Dolby Vision and Dolby Atmos are jaw dropping. It has two output ports and I use one HDMI cable for video into my tv and a 2nd HDMI cable into my sound system. The video quality is OUTSTANDING. Love this thing. The best settings kick on automatically. Easy to setup and use. No issues at all. Do yourselves a favor and invest in something better than the cheapest 4k player.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thrilled to have you as part of the PANASONIC family! Thank you for sharing your kind words with us. We look forward to hearing from you again soon! Panasonic

  • Rated 5 out of 5 stars

    UB820

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally took the plunge and spent the $$$. I think it lives up to the hype if you’re also investing in UHD discs. I needed to upgrade my TV to get the most out of its capabilities.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your review! We're glad to hear the Blu-ray player is living up to the hype and enhancing your viewing experience. Enjoy exploring UHD discs with your upgraded setup! - S Panasonic

  • Rated 5 out of 5 stars

    Panny

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I went back and forth on which 4k player to get and this often came up in recommendations. It's not an Oppo, but it doesn't have the same price tag. The upscaling is great for Blu Ray's, separate audio/video outputs is a nice option, supports both Dolby Vision, HDR and HDR+, and it doesn't skip/freeze on 100gb discs like some of the other players in this price range. Very happy with this purchase. Pro-Tip: look for open box options. I did and got this for $100ish off. The box was rough, but the player was perfect and unused.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 4 out of 5 stars

    Just missing 1 feature that would give it 5 stars

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DP-UB820 is an awesome 4K Bluray player and has some great features. Both the Audio and Video from this unit are excellent. I have noticed that some 4K movies that I have played have frozen up randomly but I have not determined if it is the player or the disk itself that is to blame. The network/Smart TV functionality and GUI is very rudimentary and clunky. But your not buying a 4K Bluray player for its apps like Netflix, YOUTUBE TV, etc.. A great feature is that this unit has an independant HDMI audio out. This is great if you have a 4K TV but an older Home Theater Receiver that is not 4K compatible. This feature lets you run an (HDMI 2.0a/b) cable to your 4K TV and run a second HDMI cable to your (non 4K) Home Theater Receiver for (5.1/7.1) audio. The one feature that is missing is an HDMI input(s) on this unit. The Scaler is excellent on the DP-UB820 and it would be awesome if you could take advantage of it by having the option to input to the DP-UB820. Many people have a PS3 or other 1080P devices that would benefit from the DP-UB820's Scaler. HDR(10) and Dolby Vision 4K movies look great and the sound is excellent thanks to its 192-kHz/32-bit 4-DAC. I would recommend this unit to anyone looking for a great 4K Bluray player that will also play DSD (5.6 MHz/2.8 MHz/11.2MHz) and ALAC music files and WAV/FLAC/MP3/AAC/WMA/AIFF formats.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Panasonic - DP-UB820

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic picks up where Oppo left off, producing a high-quality 4K UHD Blu-ray player that’s poised to become the format’s new mid-priced standard bearer. Featuring stellar HCX processing, an HDR Optimizer that allows users to adjust HDR content to best suit their viewing environment, superior 4K Direct Chroma upscaling, a host of picture-tuning tools, top-notch HD 3D support, and excellent streaming capabilities, Panasonic’s DP-UB820 instantly becomes the clear choice for discriminating 4K and HD movie mavens. Oppo's demise left a void, but this impressive player more than fills it and comes Highly Recommended.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 4 out of 5 stars

    Good player but Not an OPPO

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all this is my third Panasonic Blu-ray player. I own the DMP-UB900 and the DMP-BDT500 The 820 is a good player but it could be better to be at the same level as OPPO level Pros: + Easy set up + Great picture quality + Supports Dolby Vision + Great HDR support for projectors + 2nd HDMI port for audio only so you can connect it to a receiver that doesn't support 4K + Cons: - Poor remote, too small, no back lighting - No SACD support so no real universal player - No THX the 900 had THX - Poor build quality especially for the price and compared to OPPO 203 - Even Sony has better build quality!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Best 4K UHD player in the $500 or less category

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this with a 65" LG 65C3PUA and a Klipsch/Denon Atmos surround setup, and it's better than going to the theater. This player will auto switch to Dolby Vision, while others either lack Dolby Vision or you have to manually select it over the regular UHD10. Fantastic sound and picture quality. Great audio decoding if you still have a CD collection or a USB thumbdrive full of music. Seperate audio and video outputs if you have the equipment to take advantage of that.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -C Panasonic

  • Rated 5 out of 5 stars

    Great standalone 4k player. Fully loaded

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been using an Xbox OneS for my 4k player the last few years but recently upgraded my display to a Sony panel that can run Dolby Vision and since Xbox doesn’t support Dolby Vision for movies I needed a better player. The UB820 is a great player that has all the options you will ever need and more. It’s processing and software definitely gives cleaner image than the Xbox and even seemed to improve on the audio side just a bit…I run a 5.1.2 Atmos speaker system and I noticed it especially in the bass response it seemed just a bit more defined and cleaned up. If you want the best player available for under $500 this is it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -A Panasonic

  • Rated 4 out of 5 stars

    One of the Best

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its one of the best 4k players you can get for the picture. It Can display a very nice picture for those top notch tvs. Bit pricey but i would suggest to wait for sales that bring the price down 25-35%. Im taking a star off for there is basically no app options an the ones that are there, you dont wanna use them because its better to use your app on your smart tv and the remote is pretty basic

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    More expensive, yes, but worth it.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review applies only to DVD playback. I have not used the streaming capabilities. Pros: Excellent video and audio quality. Automatically determines what format the DVD used. Fast loading with no pauses during playback. Cons: For the price, a lighted remote should be included. The remote fits poorly in the hand and must be looked at to make appropriate selections. It is almost impossible to use in a dark viewing room.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your feedback with us. We're delighted to hear that you found the video and audio quality of our DVD player to be excellent! Regarding your concerns, we understand the importance of a user-friendly remote control experience, especially in low-light environments. We appreciate your suggestion regarding a lighted remote and will certainly take it into consideration for future product enhancements. -M Panasonic

  • Rated 4 out of 5 stars

    Almost Perfect

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blu ray player is absolutely amazing, the picture quality is gorgeous and it feels incredibly well made when holding it. Sleek design and a ton of features to play with. As someone who is currently building a physical 4K movie library, this has been a game-changer. Finally having access to every current HDR format is an amazing feeling, along with Atmos and DTS:X. My only issues with this player atm is it's UI and its remote, it feels terribly outdated and the settings menu feels weird to navigate at times. Along with this, the remote feels like its going to fall out of my hand when I use it, with the button layout being opposite of what most remotes have. Very uncomfortable to use. My player did not come with a physical manual either, just a setup guide, which is a personal pet peeve of mine since the website has the full manual for download.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. -M Panasonic

  • Rated 5 out of 5 stars

    4k DVD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome upgrade for my home theater! I live in an area without high speed Internet, and decided to try buying this DVD player in an attempt to get real use from my surround sound system. This has multiplied my enjoyment of watching movies at home ten fold. It is a bit of a scavenger hunt to find the 4k dvds (how disappointed was I when I discovered Best Buy no longer sells DVDs!?!). The sound and video quality compared to Blu-ray DVDs is worth the upgrade!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for sharing your experience and for the 5-star review! We’re glad to hear this Blu-ray player has transformed your home theater experience, especially without relying on high-speed internet. Hunting down 4K DVDs can definitely be an adventure, but it sounds like the amazing sound and video quality make it all worthwhile. Here’s to many more epic movie nights that truly bring your surround sound to life! - F Panasonic

  • Rated 5 out of 5 stars

    Great Player!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from using an xbox 1 s and the difference is great. I wasnt to sure If I should buy it but I'm glad I did.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Panasonic ub820

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the ub820 in excellent condition paid around $399 with a $10 certificate. Works excellent. It was sent from Colorado Best Buy. No dings no scratches. Remote brand new condition. If you can get one in excellent condition might as well to save a littke bit of money. No streaming problems. I already knew it is a slow process.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for sharing your experience with the UB820. We're glad to hear it's performing well and arrived in excellent condition. It's great to know you're enjoying the features and that everything met your expectations. We appreciate your insight and thoughtful recommendation! - S Panasonic

  • Rated 5 out of 5 stars

    Amazing Player, Glitchy Firmware

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously owned a Sony x700. After 5 years, it started showing it's age (overheating issues) and realized it was time to do an upgrade. So you understand why this review is written like this, my setup is as follows: a. This Blu Ray Player b. A Nakamichi Shockwafe 9.2.4 Earc surround system c. Hisense U6G 50" TV with ARC interface I'm connected from the Blu Ray player, through the Nakamichi, to the Hisense TV via the ARC port on the TV. The first thing I will tell you is you need to make sure your HDMI cables game is solid. Spend some money and get the 48Gbps cables. You will be glad you did. The player itself is amazing. I've watched 2 4k movies. One Dolby Vision, and one HDR10. Both Blurays played glitch free, with an amazing picture and awesome Atmos and DTS sound. The firmware itself is another story. The only way I can get this player to power up correctly so I can get to the main player screen (and play DVD's or stream) is to power everything down, then power it all back up via the power on button on the Panasonic Blu Ray Player console, or via the Panasonic Blu Ray player remote. When done correctly, it boots quickly and properly. Failure to follow this procedure leads to absolute frustration (and probably most of the one-star reviews left for this item). Not sure if the firmware is half baked, or if it's a setting issue. I would love to talk to the Panasonic support team to see if it's even fixable. If you know how to fix this, feel free to leave a comment on this review and share.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! We would be more than happy to look into it further. Please contact our Customer Service Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST: https://shop.panasonic.com/contactus . -M Panasonic

  • Rated 5 out of 5 stars

    Excellent Unit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted the best 4K Player to deliver video to my Sony XBR-75X900F. I did some research and S&V rated this player very highly. The picture is crystal clear and colors are detailed. The HDR Mapping is a really nice feature also. Excellent purchase.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great 4K Player!.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first 4K Blu-Ray player I've owned since my dad had one decades ago, nothing much to say, without having to reach deep into your wallet, you'll be getting the latest of the latest in picture and audio quality, specially if you can take advantage of the Dolby Atmos and Dolby Vision features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review! We're thrilled to hear you love the product. -C Panasonic

  • Rated 4 out of 5 stars

    Great video quality; decent features

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try to reserve the Excellent rating for items that are truly best-in-class in all categories. This player is outstanding with regards to video quality, particularly with 4k content. Upscaling 1080p through my Marantz SR7012 AV receiver is also excellent. You will not go wrong if you are looking for a 4k player. Feature wise, the player is fine, but it just seems to be a bit behind the times. Some of the user interface seems a bit dated compared to other devices (not necessarily players), but it certainly has the features needed to perform the functions you need. I would definitely buy this again.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your valuable feedback. We will take your opinion into consideration. Panasonic

  • Rated 5 out of 5 stars

    Beautiful picture and sound. Easy to set up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very impressed with this player. I previously had a high-end Oppo blu-ray that had wonderful video and audio quality, but it was slower than molasses loading disks. The setup menus were also poorly designed. The Oppo died right around when I got my 4K TV, so based on WireCutter's review, I bought this player. It's sleek and looks nice in the cabinet. Set up was a snap. I didn't need to do much to get the main settings right and be able to watch a DVD. What a gorgeous picture! I've so far sampled The Matrix and Ready Player One 4K discs. The detail is amazing and suits my LG OLED TV nicely. Diving into the settings to make a few advanced adjustments, I found the menus easy to navigate and responsive. I've also been pleased with the upsampling quality of non-4K blu-rays. Highly recommended.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic