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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.7 out of 5 stars with 1863 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,863 reviews
  • Rated 4 out of 5 stars

    Real good Picture Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and picture quality is really good and easy to use. Operating System looks outdated but works good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    So nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues at all so far i love it this is my 2nd player the other i have had a few years and it rums well they both are great

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for being a valued customer. Your feedback helps us improve! -C Panasonic

  • Rated 5 out of 5 stars

    The best 4k player you can get

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more can i say that hasn't already been said this is the best 4k player you can get other than the 9000 with is 1,000 bucks the HDR optimizer is simply amazing if you want a reference quality player and you want the most out of your display then get this player.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. Panasonic

  • Rated 5 out of 5 stars

    Panasonic 4k Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4k player is a beast. The HDR 10 and Dolby Vision upscale options and the 7.1 surround sound puts this 4k player in a class by itself

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    Reliability with 4K disk playback

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, no freezing of 4K disk playback like my and many other's Sony players are prone to doing.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    She’s a beaut

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply beautiful the way I play the movies. Streaming sucks now

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! It's so great to hear that the product meets your expectations! Thank you for the review! -M Panasonic

  • Rated 4 out of 5 stars

    great 4k blu-ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would purchase it again, this player outperforms every i have owned .

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Great 4k Player for the Price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4k Bluray Player for the price. I was a little surprised that the player is very lite and not heavy at all.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -C Panasonic

  • Rated 5 out of 5 stars

    Excelleny Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worksngreat and upscaled. Makes some blu rays playbas 4k

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the excellent rating! We're delighted to know you're satisfied with your purchase. -C Panasonic

  • Rated 4 out of 5 stars

    Great performance, low build quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly fine playback quality, however the build quality is very low, the packaging weighs nearly as much as the player itself. If build quality isn't a priority, this is a fantastic player for the money.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for sharing your experience with our product! Your feedback is important to us and we’ll use it to continue improving our services! -C Panasonic

  • Rated 5 out of 5 stars

    Excellent 4K Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a top quality 4K player to pair with my OLED TV. The Panasonic performs perfectly playing all types of disks (SD, BD & 4K) as well as streaming content. It costs a bit more than most players but you get what you pay for!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 1 out of 5 stars

    Nothing but issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned this unit for less than a month and have had nothing but issues with it. I spend more time troubleshooting these issues than I spend enjoying content on it. Dolby Vision, one of the main reasons I purchased it, cuts in and out, sometimes it will play Bluray movies with the sound but no picture, it freezes up and constantly has to be turned off and back on to get it to work - too much work just to watch a movie. I now have a $500 paperweight. Not impressed or happy with the purchase. Absolute junk!

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us! We are sorry to read that your experience was less than 5-stars. We would recommend that you make sure the discs you are playing are not damaged or dirty, as it might cause the playback to freeze. Additionally, please ensure the region and media format are compatible with the unit. A list of playable media can be found in the operating manual. If the issue persists, please check the firmware version of the unit and update it if necessary. The last update was released June 2024. Kindly note that products purchased new from authorized retailers come with a manufacturer’s warranty. In such situations, we recommend seeking professional assistance from one of our authorized service centers. -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic Blu-Ray DP-UB820

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read many reviews before buying this model and am very happy with my purchase.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -C Panasonic

  • Rated 5 out of 5 stars

    Panasonic 820 Blu-ray

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covered all the options and wireless connections that the higher end units don't

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 1 out of 5 stars

    Bad player.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worst players ever. Audio drop outs, random distorted colors, major disc freezing. Cannot watch a movie, period unless it is a regurlar blu ray. The ub820 is incapable of reading discs with as much data as a 4k disc has. Paid $550 for this player. Extremely dissappointed. Panasonic will not return emails.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for posting a review and we’re sorry to hear that your experience was not up to the standards. We would like the opportunity to talk and investigate your feedback further. Please contact the support team at https://shop.panasonic.com/contactus
      -A Panasonic

  • Rated 4 out of 5 stars

    Good 4K player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good player. Menu is generic and not a great store selection.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We will take your feedback into consideration. -A Panasonic

  • Rated 5 out of 5 stars

    One of the best 4K players out there.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good 4K player. I have the UB 9000 and UB 900 so I bought this for another room because it’s just a hair below the other models and way cheaper. Panasonic makes killer 4K players. I love it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. Panasonic

  • Rated 5 out of 5 stars

    Superb 4k player!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player is awesome. It plays hdr10+ and dolbyvision discs. It does a great job upscaling blurays. It is definitely worth the money!!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to provide us and the community with your thoughts! We appreciate the five stars and are happy to hear you like the product. -C Panasonic

  • Rated 5 out of 5 stars

    Panasonic - streaming 4K ultra HD DVD player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this 4k video player to raise my 4k DVD viewing experience. I had purchase a less Sony version, but after taking to a sales associate I change my order to this version that was on sale. I am very happy with the quality of this unit.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Panasonic

  • Rated 4 out of 5 stars

    No audio on startup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes when I first turn on the player it doesn’t play any audio, and I have to turn it off and reboot, second time around it always works. Everything else is good, but that issue does get a little bit tiresome after a while. I haven’t used it for any streaming services so I can’t comment on that, but it plays discs great besides the audio issue.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic