Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1863 reviews
(1,863 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 4 out of 5 stars
Solid, with a few caveats
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture and sound quality are top notch. For the price, i would have expected the unit to be dead quiet, but you can easily hear the disc motor spinning up and running, as well as seek noises. I would expect this to be quiet if not silent for the price, but i guess they reserved that for their $1000 model. The build quality is what i’d expect of a $200 bluray player from 5 years ago, not a modern $400+ unit. The menus are also as bare bones as it gets — they are fully functional, but little more than black on gray text. Panasonic has always been known for putting zero effort into their user interfaces, but they’re still doing this on a fairly premium item in 2023… seriously? On the plus side, it hasn’t given me any issues and plays everything I throw it without any hiccups.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello! We truly appreciate you took the time to share your thoughts with us! -M
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality of video this player provides made me fill like a bought a new TV
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello there! Thank you for your amazing 5-star review! We're thrilled to hear that the video quality of your Blu-ray player has exceeded your expectations and made it feel like you have a brand-new TV. Enjoy every moment of your upgraded viewing experience! - F
Rated 4 out of 5 stars
4K is great and improves Blu-Ray discs too!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Samsung S95D 4K TV and playing 4K Blu-Ray movies on it using this 4K player look just wonderful! Playing just the original Blu-Ray (not 4K) movies look even better now. Must be the the player upscaling these disc to 4K. Or, it could be the combination of the 4K TV and the 4K player! It loses one star due to its high price!
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your loyalty and for sharing your positive experience with our product. We appreciate your support and are pleased to hear that you are enjoying it. - S
Rated 4 out of 5 stars
Darn close to being an OPPO alternative
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have an OPPO 203 that is hacked to play all regions and can upscale to 4K but doesnt play 4K CDs nor does it have HDR or Dolby Vision. We have a 4K OLED TV so decided to buy the Panny UB820 since it does all the above and more. Has many features like two HDMI outputs just like the OPPO. This unit will also upscale and add some HDR luminence to your Blue Ray's so they are close to the picture of the 4K mastered movies. The apps for streaming are OK. Netflix works fabulously but the Amazon Prime app needs work. It's sluggish, glitchy and drops connection occasionally. I have this player hard wired to my internet modem BTW. Hopefully Panasonic will do a firmware update and fix the app. All in all for the price, this player is best bang for the buck.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review.
Rated 5 out of 5 stars
Awesome !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is player is outstanding ! Ive owned several DVD players through the years and this the best player Ive ever owned.Excellent video and audio performance.Great piece of equipment.4K 's look awesome.Worth every penny.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello Marty! Thank you for such a wonderful review! We’re thrilled to hear that our player stands out among your collection and delivers excellent video and audio performance. Enjoy those stunning 4K visuals, it’s great to know it’s worth every penny for you! - S
Rated 5 out of 5 stars
I didn’t know what I was missing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used the first generation Sony UBP-X800 for about four years and been content with the performance. I have been looking at this model recently since it has HDR10+ and DolbyVision unlike the Sony. A price drop and open box deal made me pull the trigger. I had no idea what I was missing. The 4K video looks much more natural. Guardians of the Galaxy 2 always looked fake to me on the Sony, but the Panasonic looks more lifelike. Other movies have more natural skin tones and colors pop without being too much. Upscaling from 1080P is also a strength of this player. I only have Mad Max: Fury Road in 1080P and it looks amazing when upscaled by the UB820. Audio really surprised me on this model. I really thought my 7.1 surround sound system would sound the same hooked to any player. That is not the case. Sound is more dynamic and even louder on the UB820. I usually kept the volume between 60 and 65 with the Sony but that would tick off the neighbors now. Anything over 55 is too much. I highly recommend UB820 if you have a nice TV and surround sound system. I was worried I would be spending money and barely perceiving a difference, but my surround sound system is at a new level. A few tips if you buy one: - Connect the unit to the internet and download the latest firmware before doing anything else. - Do some internet research on the proper settings for you system to make sure you’re getting the most from the unit. - Make sure you have a quality hdmi cable capable of 4K.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M
Rated 5 out of 5 stars
Excellent 4K Blu-ray Player
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sharp picture and superb for the price point. Ready and intuitive remote control. Great upscaling.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello Andrew! Thank you for your fantastic 5-star review! We’re glad to hear the 4K Blu-ray player is delivering sharp picture quality and great upscaling, all with an intuitive remote. It’s wonderful to know you’re enjoying such strong performance at a great price. Here’s to many enjoyable viewing experiences ahead! - F
Rated 5 out of 5 stars
Best Player on the market.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS IS THE BEST PLAYER FOR THE MONEY....Period. HDR 10+ and Dolby Vision. Works seamlessly with my 2020 Samsung Series 9 Quantum Dot HDR 75" TV. Great Picture. That being said....The model below it, for about $225 has the same GPU as this one and the same exact GREAT picture. I have both. NOTE !!!! IF YOU burn Blu Rays (BD-R) copies this player is the only player I have found that will play them. I back up my favorite TV shows and BD Music. AND YES, I always buy extended warrantees. *** I do not feel sorry for people who's equipment falls apart when we are buying the lowest price stuff we can get from China or the Far East. If this player was made in the USA it would cost $2000 and still might fall apart. Cheers!
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We are thrilled to have you as part of the PANASONIC family! Thank you for sharing your kind words with us. We look forward to hearing from you again soon!
Rated 5 out of 5 stars
really enjoy my new player.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i was a little skeptical at first when purchasing this player for $500 so i waited for black friday and picked up for $350. all i can say is wow! this is a great player. i previously owned a sony ubp x700 and always felt i was missing something when it came to my 4k discs. i immediately could tell the difference in video quality. superb picture. this player supports both dolby atmos and dolby vision for those interested. it gives you the option to adjust discs that only support hdr content. i will say that this player i solely use for watching discs. i do not stream from it. so i can't offer really any comment from that perspective. overall a great addition to my entertainment center and much better than my last blu ray player. highly recommend it.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Rated 5 out of 5 stars
Best player for the money.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from 700M Sony player, and it has been quite worth it. Automatic Dolby Vision switching and hdr adjustments make the picture look better than it had, and it sounds much better as well. Have experienced far fewer freezes during playback.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .We're so happy that you enjoyed our product! Thank you for the positive feedback, it means a lot to us. -C
Rated 5 out of 5 stars
Best 4K DVD Player
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best DVD player I have owned. The picture looks amazing and I like that standard dvds and blue ray dvds are upscaled. I paired it with my LG CX and my Vizio surround sound and it feels like you are in the theatre. You can hear the background noise, people talking in the background footsteps you name it is an incredible experience. Definitely worth the money, I’m impressed with the picture quality. 4k movies on this player will blow you away. If you are shopping for a DVD player pick this one you won’t be disappointed.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -C
Rated 5 out of 5 stars
Awesome player
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the lg up970 player before the problem i had with that player was it had that loud noise buzz sound like everyone else says about it and it freezes my 4k disc every now and then otherwise it was great but this panasonic is incredible im watching my first 4k blu-ray on the player and the image quality is incredible it feels alot better image wise then the lg does and its quiet and i like all the settings on it i can't figure out how to put my own wallpaper on it if anyone knows can u let me know it say my usb flash don't work for the player so i can't use that but i recommend this player for anyone looking for one.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the 5 Stars. Enjoy!
Rated 5 out of 5 stars
Highly recommended
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have Sony Master Series TV and was using a Sony UBPX700 4k player which painfully did not auto detect Dolby Visions so you had to turn it on manually in the menu, the turn it off if a movie is normal HDR. I wasn't sure the the picture would be any better by getting the Panasonic but after reading some reviews I picked this up. I am pleased to announce that the picture is much butter and breathtakingly soo and it auto switches to Dolby Vision to boot. I did not need the higher model Panasonic because I do not use analog inputs. I have a mid to high range Onkyo receiver with a double Atmos setup, so now I feel like my set up is complete for a few years. Bottom line if you care about top quality picture and sound. RUN to get this player!
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Rated 5 out of 5 stars
One of the best 4K UHD players
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this has been an exceptional player! I was having issues with my (supposedly high-end) Sony player having serious issues playing 4K UHD discs with multiple layers - the player has trouble switching from one layer to another without the picture freezing or locking up. When viewing the same discs on this Panasonic, those transition issues are gone. I did not do an in-depth comparison, but this player may edge out the Sony when it comes to upscaling and audio as well. Either way, the frustration of watching a movie to the end only to have it freeze and lock up was too much to deal with the Sony any longer. This Panasonic has been a joy!
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your feedback. We are happy to hear you had a positive experience with the PANASONIC product! We value your input and encourage you to let us know more details about your experience with this Panasonic product.
#C
Rated 5 out of 5 stars
Happy with purchase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before purchasing this I had read a few negative reviews regarding this player and the main complaint was it would freeze when playing discs. In all of my time using this (more than 18 months), I've yet to have a problem with playback. My guess is a firmware update during that time fixed the issue. Pro's: - Good upscaling of non 4k Discs - Great picture quality playback on 4k Discs - Fairly quick loading of disks upon start up - Easy set up Con's - Limited streaming channel options - Sometimes the open\close button on the front of the unit needs to be pushed multiple times for it to work
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi Chad! Thank you for taking the time to provide us and the community with your thoughts! We appreciate the five stars and are happy to hear you like the product. -G
Rated 5 out of 5 stars
Amazing image quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 4K player delivered on what it’s supposed to do checked all my boxes for image quality, I have this unit hooked up to my 85 inch Sony 4K tv and sound running through my marantz receiver, what a combination of enjoyment. First off the menu navigation is simple, load time are very quick, and upscaling from lower content sources was crisp and sharp. Panasonic did it right with this unit and for anyone there that has an older collection of dvds and still enjoy watching them and maybe collecting or purchasing newer 4K dvd movies I would highly suggest this unit for the semi audiophile out there.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your kind words and for choosing Panasonic!
Rated 4 out of 5 stars
One Player with Almost All the Features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is pretty great. Connected to a C2 OLED via an HDMI 2.1 cable. Seems to do a great job of selecting the best picture settings for the content you put through it. On screen menu feels like an afterthought. I do feel like the price is there because Panasonic knows there are not currently too many competitors that offer the features this unit offers and the field of manufacturers that could go up against them is shrinking, so their prices expand accordingly. Supply and demand, I guess. While I do recommend this unit to other videophiles, I do not recommend it to the average person trying to enjoy a movie with the kids.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you so much for sharing your experience with our product! Your feedback is important to us and we’ll use it to continue improving our services! -C
Rated 5 out of 5 stars
Very happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture, quiet and does what I expect. Support for HDR10+ and Dolby Vision works as expected and takes advantage of FEL and MEL enhancements.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are excited to hear that the product meets your expectations! -M
Rated 5 out of 5 stars
The Best UHD player I have ever owned.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 40 plus years in the Electronics Industry as a Buyer and Sales manager and I have always enjoyed cutting edge electronics. I have owned several different Oppo BD and UHD DVD players and always considered the Oppo best. However, after selling my Oppo UHD-95 player (it was getting some age on it) I researched available UHD players to find what I thought might be a reasonable replacement. I bought the Panasonic because of their reputation as a high quality player and their durability. Boy am I glad I did ! Better in every way ! The picture quality blew me away ! Standard DVD were upscaled better than ever and the UHD picture was exceptional. The $ 399.00 price is easily justified for this fine Machine.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Rated 5 out of 5 stars
Expensive but worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went into this with a healthy dose of skepticism, $500 is a lot to spend on a blu ray player after all but I have to say it's proceeded to exceed my expectations I've had 2 LG UBK90s that i had to return due to drive problems, but they also had eh image quality, inconsistent hdr10 output, poor up conversion, a cheap remote and frequent glitches and issues that made me go enough is enough I also have a quite nice Sony x800 but it does not support dolby vision, which I cared about a lot on my LG C8 OLED So that brought me around to the Panasonic, it supports all the major hdr formats including the upcoming hdr10+ meaning you'll be covered no matter what TV you have. Compared to the other players this one exhibits a level of refinement that they couldn't match. Playback and disc loading is very quick (practically instant actually) and it automatically switches format based on what disc type you put in. But the star of the show is its automatic tone mapping feature which tailors the hdr10 output to the TV you own, you select between 4 presets (projector, oled and 2 for lcds) and it does the rest. There's also a handy button on the remote that let's you tweak it at any time while watching a movie if say a scene is too dark or you are watching in a bright room. In my experience it's made a huge difference in image quality over its predecessors on hdr10 content. Dolby vision disc's look beautiful as expected. Normal blu rays get excellent up conversion without artifacts and can look shockingly sharp and detailed. It also has a very nice front panel display, a great overlay for information on the disc you're playing back and extensive very customizable menu system that let's you tweak every possible thing to your hearts content. The downsides? At this price I feel a back lit remote would have been nice, honestly the remote is a big let down and while I got used to it I find it uncomfortable to hold in the hand and a few buttons are a bit too close together for my liking. Also don't expect it to handle streaming apps. They're very slow and clunky though to be fair if you have the money for this then getting a roku or Apple TV (or even using your TVs built in apps) shouldn't be that big of a deal. If you're even considering it then I'd say get it, it's the best uhd player on the market and you won't be disappointed
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..







