Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1863 reviews
(1,863 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 4 out of 5 stars
so far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best price I saw was $50 off msrp. so far so good. First Panasonic product in 10 years
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Rated 5 out of 5 stars
Best player
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful player to. Upgraded from the Sonyx800 for the Dolby vision support. Love it.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
Rated 3 out of 5 stars
Began to pause
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After owning the player for a few years it began pausing in the middle of the movie. The only way we can get it to play again is by stopping and then reloading the disc. At first we thought it was just the movie that we are playing but then after it happened quite a few times with various movies we realized it was the player.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
Rated 4 out of 5 stars
Nice sound-
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first we were not thrilled, but got a quality HDMI cord and it made a big difference
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Rated 5 out of 5 stars
4k blue ray
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality build very happy with 4k movies pictures are clean and sharp
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are glad to hear you are happy with the product. -G
Rated 2 out of 5 stars
Overpriced and under-equipped.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced and under-equipped. The Sony 700 is better at half the price. The panasonic remote does not have a button for "subtitles" or "display." The Sony has both. I watched the Criterion Collection DVD of "Downhilll Racer." The DVD menu does not have an option for subtitles, but when you press the subtitle button on the Sony, the come right up. I could never find them on the Panasonic. Worthless.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your review! To access the subtitles settings, you will need to press the OPTION button on the remote. -M
Rated 4 out of 5 stars
Best Available 4K UHD BluRay Player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tone mapping of HDR10 content is the best on the market, period. It also is capable of processing Dolby Vision and HDR10+ content as well. For the price I expected a much more robustly built case, similar to that of the now discontinued Oppo UDP-203. To get the build quality from Panasonic you have to step up to the DP-UB9000 which cost twice as much and adds tone mapping settings for projectors as well as superior DAC's for two-channel listening.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review.
Rated 5 out of 5 stars
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item works great! Plays discs very nicely. 4k movies look insanely good.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
Rated 5 out of 5 stars
Worth it over Xbox Series X
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High price for a 4k Blu Ray player but actually reasonable compared to its competitors in the same class. Noticeable performance upgrade with HDR10+ over the XBOX and also better sound output. Would recommend upgrading the remote to the better version that the next highest model uses.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
Rated 5 out of 5 stars
Excellent player. Complete the package.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t freeze like the Sony X700 kept doing on triple layer discs. If you have that OLED or that top tier QLED don’t skimp out on the player. I only ended up spending more in the long run.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -G
Rated 5 out of 5 stars
Great 4k 3d player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great player, loads movies fast and the dolby Vision sounds great
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -G
Rated 4 out of 5 stars
It’s real nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s real nice and the picture is wow!!! It’s a great DVD player
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Rated 4 out of 5 stars
Great player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice player, not quite an OPPO but as close as you can get at this time. Only 4 stars because the build quality could be better. Dolby Vision? Yes, but won't play SACD....but my older OPPO will. So I got that goin for me, which is nice!
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review.
Rated 5 out of 5 stars
great player
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great player can't go wrong good looking picture good sound
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for sharing your positive experience! -M
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great player for the price. like all of its capabilities.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -G
Rated 1 out of 5 stars
Won’t play but a few of my discs after 18 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I trashed my Sony for constantly freezing a month out of warranty. This player 6 months out of warranty won’t load certain discs, by displaying “Cannot read disc”, or “Copyright Violation”. My discs are kept in pristine condition in the cases so they didn’t go bad overnight. I took it to the best repair shop in my area who I have been dealing with for over 40 years and he couldn’t find anything wrong mechanically with it. As with Sony I will NOT be buying any other Panasonic product.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We apologize for the playback issues you are experiencing. Please ensure that the disc format is compatible with your player. You can find the list of compatible formats in the manual. If the discs are compatible, we recommend resetting the unit to factory settings. To reset the unit, follow these steps:
While the unit is off, press and hold [OK], the yellow button, and the blue button on the remote control simultaneously for more than 5 seconds. "00 RET" will be displayed on the unit's display.
Press [1] (right) repeatedly on the remote control until "08 FIN" is displayed on the unit's display.
Press and hold [OK] for more than 5 seconds. -M
Rated 2 out of 5 stars
Does not display HDR content.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this very expensive UHD Blu Ray player due to glowing reviews and because it’s enabled to handle many different HDR modes but for me this just hasn’t been the case. I have this unit paired with a brand new LG-C9-55” OLED that I also purchased from Best Buy and when I play an HDR content disc (Planet Earth II) it does NOT display it in HDR. Instead it says “Dynamic Range Conversion”. I know it’s not the TV because when I stream HDR content from YouTube the TV automatically recognizes the content. I’m probably going to unhook the unit and return it. Oh and it’s also not the HDMI cord because I’m using a $40 Belkin 8K cord. Very disappointed in Panasonic.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Please see below some information and settings that will help you in this matter:
http://help.panasonic.ca/viewing/ALL/DP-UB820PC/OI/TQBS0255/TQBS0255.pdf#page=4
Rated 3 out of 5 stars
Great when it works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This player looks great. The only problem is that once in a while, I get sound but the picture drops out. When this happens, if I unplug it and wait a minute, then plug it back in, it then works fine.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for bringing this to our attention. We will use your feedback for future improvements. Do let us know if there is anything else we need to know to improve this area of concern. You can contact us via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST.
Rated 3 out of 5 stars
no np4 blu ray disc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm only giving this a 3 star because I did not know that it would not play mp4 blu ray disc.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hello, Robert! Thank you for your feedback. You can use USB devices (up to 4 TB) with the MP4 content format. Hope this helps! -C
Rated 1 out of 5 stars
Horrible Company Panasonic
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product after 6 months has completely failed to play any 4k disc. While playing blu rays and dvds just fine. It’s a major factory default experienced by nearly ALL buyers. Panasonic is a very bad company. The quality control is some of the absolute worst I have ever seen. To have a drive failure under 1 year is completely unacceptable.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hello! Thank you for providing your feedback. We sincerely apologize for the issues you have encountered with the DP-UB820-K. We recognize the frustration that arises when a product does not perform as anticipated, particularly after only six months of use. Please note that 4k images can be played back when this unit is connected to a 4k-compatible TV. To enjoy images in 4k/60p, you need an HDMI cable that supports 18 Gbps. Please use HDMI cables 5.0 meters or less. It is recommended that you use Panasonic's HDMI cable. Your experience is important to us, and we truly appreciate your input to help improve our products. -C







