Customer Ratings & Reviews

Easy to set up and use. Quality picture and audio. That being said it seems that 4k Blu-ray Discs are not being sold at the Best Buy near me anymore.

Great Blu-ray can't beat quality it's the best Blu-ray player I've ever owned and you cannot do any better my kids really enjoy it high definition 4K very great

The blueray player works great. So far so good. I have had it for awhile now and haven't had any problems with it.

Compared to my oppo 203, this Panasonic feels a lot lighter, is smaller, and more plasticky. However, the video quality once tweaked for OLED tv, is on par with the oppo. The Panasonic's audio is clearer and louder especially in the rear surround channels compared to my oppo. The only complaints I have are when a disc is inserted it tends to whirl louder than the oppo before settling down. During a movie the spinning disc is not noticeable. Secondly, the remote control is rather small and buttons are not illuminated so you will fumble in the dark feeling for controls.

I bought this to replace a Samsung 4K Blu-ray player. As expected, Dolby Vision encoded discs get a substantial visual improvement since Samsung refuses to support Dolby Vision. What I didn't expect were visual improvements on "plain" HDR discs, or general audio quality improvements. I'm only using HDMI for audio and video. If you don't need high quality analog audio output, this 4K player is the sweet spot! It's $200 more than the Samsung (unless you find it on sale), but you definitely get what you pay for (e.g. build quality). This unit seems to be selling out fast everywhere, so don't hesitate!

The Panasonic 820 4K DVD player is a great choice for playback of all phases of standard blueray and 4K discs as well as music CDS. I enjoy the playback so much I bought a second one for my new LG TV, I recommend this Panasonic 820 to anyone for excellent audio and video playback!! Best Buy was great in shipping this to my home overnight and that is why I have been buying products from them for years!! Excellent customer service as well. J. Rogers

I have had a TV and 4K discs capable of Dolby Vision for years and have never been able to enjoy the benefit of it. Upon purchasing this player, not only did I gain access to DV but I noticed a marked improvement in sound and picture quality. If you are using an Xbox or PS5 to play your 4K discs, I would urge you to change that and splurge for a dedicated blu-ray player. It elevated my entire home theater.

This is my second Panasonic UB820K player. I previously bought one in 2020 open box because I couldn't find a new one in the store. I noticed the image quality wasn't up to standard ,not sure if something was broken .The picture quality was good but it wasn't mind blowing good. My old player just broke and it recently stopped sending a signal through the HDMI to my television. I was very apprehensive to get another from Panasonic at such a high price of $500. I followed my instinct and bought the UB820 again. I have a 65" Sony A90J which i use primarily to watch 4K HDR movies and sports. I believe Panasonic did a silent upgrade on this player because the picture quality is light years ahead of what I got on my other broken player. The colors produced are richer, HDR highlights pop brighter and detail is preserved. I also have a Sony X800M2 player and in comparison the UB820 is miles ahead in image quality. I watched 4k versions of Thor love and thunder, Bullet Train , Elvis, doctor Strange Multiverse and they all look incredibly sharp and detailed. This player has the latest firmware out of the box ver 1.69. I want to believe that Panasonic has done some tweaking on Dolby vision because it looks incredible. I have to recommend this player because the picture quality it produces is worth the money. I am over satisfied with my purchase.

It has already been 2 months since we are using this BR player. To say in couple of words... "The Best". We could easily feel the upscale of video and audio quality comparing to other streaming players. We are really loving this BR player in our home-theater and especially the Atmos. For sure, we can't beat the picture quality through the 4k disks... but the real difference is when you stream a video through streaming devices. Woooow !! What a difference.

I bought this to go with my OLED. It has everything you can ask for in a player. I picked this one because it is Dolby Vision capable, it has all the HDRs. I really like how you can set it to the type of tv you have and it adjust the signal output accordingly. All the different adjustable setting and the resulting picture quality really sets it apart. I also like how the HCX processor cleans up the non DV HDR and makes this content look spectacular.

Pros: Very easy to use. The upscaling is very nice and smooth. Dolby vision and dolby atmos is stellar on my LG Oled and Nakamichi System. Cons: The remote is a bit clunky. I keep accidently hitting the wrong buttons about half the time. There is some noticeable lag when switching apps or menus. Also, a 3 second or so delay for audio to come on after playing a movie or after pausing a movie. At full price, it's a bit pricey, but still worth it. Much better when they ran a deal on these.

I purchased this DVD player for my son who is a FANATIC about sound. His entertainment system are all stereo components. So, I didn’t want the movie experience to be any different. The Panasonic didn’t disappoint. The audio and video are very clear. The Dolby Atmos really enhances the listening. Setup was simple. He had it working within minutes. It’s a little pricey, but we’ll worth the experience.

Excellent 4K player! Picture quality is vibrant and this is the right player for dedicated movie watchers. Only complaints are: 1. The remote that came with the player has an annoying Netflix button above the main navigation buttons that was too easy to accidentally push, interrupting whatever you’re trying to watch. We replaced it with a different Panasonic remote. 2. setting up subtitles while playing a disc is kind of confusing, so we’ve found it’s easiest to set up subtitles from home menus.

READ FIRST!!! - If all you have is a flat screen TV (bought within the last 5yrs) and nothing else, go buy a cheapy $99 dvd player. Why did I get this one? Last year I invested into a new receiver. My reciever has Dolby Atmos. My home is wired for 7.4.1 dolby surround. This receiver with it's 7.1 channel system, really makes dolby atoms pop out. I can hear the difference in my speakers, when compared to my previous $99 cheapy dvd player. This receiver has HDMI connections in the back and some RCA. It also has true 4k, as to "upscaling", as seen with cheaper players. I have easily noticed a difference with sound and audio when watching bluray movies. It was very easy to set up, and the entire front face drops down when you load/eject dvd/bluray discs. I feel very good about my decision to get this. Please, DO NOT BUY THIS UNLESS... your home theater system can really make use of the quality and features this unit brings to the experrience.

This player is well worth the money if you have the setup to take advantage of it. I upgraded from a Sony that was having non-stop issues and this player absolutely blows it out of the water. The menus are way easier to navigate, the remote is a decent size instead a miniscule thing. Picture quality is fantastic, it upscales blu-rays better than anything I have ever seen, with little to no audio delay. Very happy with it.

Overall I'm quite pleased with the player itself. It has great video and audio options and the image is great. My one takeaway, which is a minor gripe and could be fixed with another remote is that the Up directional button is right below the Netflix button so I press the netflix button accidentally sometimes. Minor gripe, I know. The UI isn't great but the player has tons of customization and really, the image quality makes up for the remote button placement issue.

For context, I have the 2018 LG E8 65 inch display, which I had accompanied by the top end lg player at the time, "pk90", I believe. I really wasn't happy with the player in the long run, especially after seeing the difference in store. I bought the player on the spot and since, my enjoyment has been more than what I expected. Simply the best upgrade I could've given myself. All my 1080p bluray and usb drive content looks AMAZING. The most impressive upscaling I've seen, 1080 usually looks bad but not at all with this player. 10/10 would recommend.

This Blu-ray streaming player is awesome and so far is the best Blu-ray I've owned

Very good video quality - So far no 4k freezing or pixelation issues - Very configurable audio and video settings - Build quality is fair but plasticky and light weight for a $400 plus player - Won't play some audio and video files - My $200 Sony X800m2 plays every file type I've thrown at it - I'll have to wait and see how reliable it is and how long it will last - Other Panasonic equipment I own has proven to be a good value and very durable.

One of the best 4K Blu-ray players on the market. Definitely recommend