Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1863 reviews
(1,863 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
DP-UB820
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 4 months this DVD player suddenly started outputting video in a 4:3 format giving vertical black columns at each side of my picture. It is not the TV - I tried 2 different TV's There is no option to adust this in settings. I am having GREAT difficulty in contacting Panasonic support - their website gives no phone number & their automated support "AI" is useless. I will NEVER buy another Panasonic product.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hi Arfa, thank you for reaching out to us. We are sorry to hear about your player and the inconvenience it has caused. You may contact our tech support team via chat https://shop.panasonic.com/contactus Mon-Fri 9am-5:30pm est.
Rated 1 out of 5 stars
Panasonic 4K player, best online review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No REVIEW, I DONT OWN ONE YET, ESPECIALLY WHEN IT WAS $30-40 LESS 2 MONTHS AGO, yall raised the price after I'd been watching it for months, VERY ANGERY ABOUT THE PRICE INCREASE. I'VE SAVED $7 BEING A "PLUS MEMBER SINCE NOVEMBER 23RD, 2023. I WON'T BE RENEWING MY PLUS MEMBERSHIP
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We appreciate you bringing this matter to our attention. To address pricing-related concerns, we recommend getting in touch directly with the vendor or seller responsible for handling the shipment. -M
Rated 2 out of 5 stars
Unreliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have over 80 4K dvd’s And only a quarter of them are able to work on this 4K Player I have only had this for less then 1 year and I wish I hadn’t bought it.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for bringing your Blu Ray player problem to our attention. We sincerely apologize for inconvenience it has caused. We recommend that you contact our tech support team via chat https://shop.panasonic.com/contactus for further assistance.







