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Customer Ratings & Reviews

Your price for this item is $509.95
The comparable value price is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 1820 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,820 reviews
  • Rated 5 out of 5 stars

    GREAT PLAYER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player is a little more expensive than others. But it is well worth it. The quality is unreal. The upscaling is superior to other models I've had in the past. I would recommend this player to everyone looking for supiorior quality.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Steven! Thank you for your amazing review! We’re thrilled to hear that the DP-UB820-K is exceeding your expectations and delivering such outstanding quality. It’s great to know that the upscaling is superior to previous models you've had, and we truly appreciate your recommendation. We’re so glad to have provided you with a player that offers such an exceptional viewing experience! -C Panasonic

  • Rated 5 out of 5 stars

    Has everything you need for your Home Theatre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DOLBY VISION, DOLBY ATMOS WOW Both these features work wonderfully when paired with a surround sound system and UST Projector that has both Vision/Atmos

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for the fantastic 5-star review! We’re happy to hear you’re enjoying Dolby Vision and Dolby Atmos, two powerful features that truly elevate the home theater experience. Sounds like your setup with the surround sound system and UST projector is delivering an immersive movie night every time. Enjoy those incredible visuals and soundscapes! - F Panasonic

  • Rated 5 out of 5 stars

    Great player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a player for people who want a nice built one and not the cheap no display ones. Its works flawlessly and the picture is amazing. Its basically an UB900 without THX certification and a cheaper non backlit remote. But it has Dolby Vision which the 900 doesn't.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Repaced my OPPO - 203

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Samsung QN90C TV and a Q900C sound bar. My Oppo-205 was bought in 2017. I was wondering if there was a 4K player that was better than my OPPO. I came across this 4K player. I took it home and was amazed at the improved picture and sound. I am rewatching my 4K collection and others. Based on reviews, I would purchase 4K movies, and with my OPPO, it would be good, but not the WOW. This player gave me the WOW I was looking for. The sound is a bonus. I broke out my 4K Games of Thrones and the night battle in Season 8, Episode 3. It is amazing. Go buy this big boy. My only complaint is the people who use the streaminng apps on this player then complain. Use the same apps on your TV. They always play better.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -C Panasonic

  • Rated 5 out of 5 stars

    Best quality UHD Player under $500

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best UHD Players on the market. Excellent picture qaulity and HDR tone mapping with special settings for different TV types. The only down side is the User Interface which is a bit slow in terms of response time and the cheap qaulity of the remote control.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for the kind feedback. We’re looking forward to making your experience even better in the future! -C Panasonic

  • Rated 4 out of 5 stars

    Overall good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture, though sometimes makes loud noise when using and often freezes with the smallest of blemishes on the disk.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Dan! Thank you for your feedback. We’re glad to hear you’re enjoying the picture quality. We understand how frustrating noise and freezing can be and appreciate you sharing these details. Our team continuously works to improve performance and reliability. - S Panasonic

  • Rated 5 out of 5 stars

    Best bang for buck 4k UHD player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been using a XBOX one s for my 4k player for a while and was ready to upgrade. I was originally looking at the big brother for this unit, the UB9000, but after doing research I found out the video side of both are identical (the build quality and audio section of the UB9000 are far superior) so I opted to get this unit at half the price. To say the picture quality over the XBOX one s is night and day would be an understatement. In the units settings you can select which type of TV you have (OLED in my case) to optimize the picture output that will work best with your display but the real treat is there are 4 levels of HDR output so you can really get the best picture on your TV plus if you are a real tweeker you can even manually adjust the HDR to your liking. My first gen LG OLED 65ef9500 has never looked so good. It handles audio mixes from dvd, Blu-ray and 4k UHD really well and they sound great when watching movies. As far as the CD audio section not being on par with the UB9000 I resolved the issue by running Audio Quest toslink to an aftermarket DAC (Toppings E30) then Audio Quest rca's to the CD input on my receiver. My cd's sound amazing with this unit and show me that its time to upgrade my receiver to a more modern one. As far as how well the streaming section works I can not answer as I have not tried it, I am running a ROKU ultra as my streaming device. If I had to give it a ding, and this is mostly a nitpik, the build quality is a bit lacking especially for a $500 unit. It is lightweight and plastic, it doesn't set itself apart from a $100 player and at this price point I would have expected a little more.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 4 out of 5 stars

    Great player with a mildly annoying flaw

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ub820 as a whole I have little complaints with. It does what its supposed to do, which is play blu rays without issue, and thats all I can ask for in a blu ray player. I don't have it situated inside a cabinet though, so the noise coming from it is pretty audible especially when it plays 4K blu rays. Upscaling is a bit hit or miss for me since I primarily watch 2D animations, and sometimes it comes off artificial as a result. Its fine in live action genres, though! However, I leave it unplugged whenever I don't use it. This is because when it just sits there on idle, I can hear a high pitched intermittent buzz coming from the side with the fan. This isn't a huge deal if you use it in a living room where its probably in a closed cabinet, but like I said I don't and whenever its not being used the player is right next to me since its at my desk. Because of this, it gets annoying quick. So basically, just put it in a cabinet. And you probably will! All of these issues I have would be resolved if there was a wall between it and the viewer.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback and for sharing your experience with our product. We appreciate your support. Your feedback helps us improve our product for everyone. -C Panasonic

  • Rated 5 out of 5 stars

    All the latest formats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, what a awesome Blu-ray player! It handles all of the latest formats from Dolby vision and Atmos to HDR 10+. If your current player is a few years old, you will definitely notice a huge difference is both sound and picture quality if your TV and Audio systems can support what this player outputs. Highly recommended for anyone wanting the best player under $500

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Dear customert, thank you for your purchase.
      We are very happy to read about your positive experience. Panasonic

  • Rated 5 out of 5 stars

    Great quality 4K BluRay Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, the player makes a difference. If you have a nice OLED TV and a top-line soundbar or AVR system, you'll want more than an Xbox/PS5 to take advantage of Dolby Vision and uncompressed HD codecs.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -C Panasonic

  • Rated 5 out of 5 stars

    A Certified Cinematic Experience in My Living Room

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an avid home theater enthusiast, I’ve always sought the pinnacle of audio-visual equipment to enhance my viewing and listening experience. The Panasonic DP-UB820-K Blu-Ray Player has been a symphony of technology that harmonizes perfectly with my setup. Visual Performance: The 4K Ultra HD playback is nothing short of a visual masterpiece. The colors are vibrant, the contrasts deep, and the clarity is so lifelike it feels like I can reach out and touch the characters on screen. The support for Dolby Vision ensures that I’m experiencing movies just as the director intended, with every detail meticulously presented1. Audio Excellence: But it’s the high-resolution audio that truly sets this player apart for me. As someone who can discern the subtlest nuances in sound, the 7.1 channel output connected to my home audio system is a revelation. The player supports a wide range of audio formats, and the soundstage is expansive, with each note and whisper rendered in crystal clear definition1. Build and Connectivity: The build quality is robust, with a sleek black finish that looks elegant in my entertainment center. The Wi-Fi connectivity is reliable, streaming content without a hitch, and the twin HDMI outputs ensure that audio and video signals are transmitted without interference1. User Experience: Navigating the interface is intuitive, and I appreciate the smart capabilities that allow me to access my favorite streaming services directly from the player. It’s a seamless experience from start to finish, whether I’m watching the latest 4K movie release or indulging in a classic CD from my collection1. Daily Enjoyment: Every day, I look forward to the immersive experience this Blu-Ray player provides. It’s not just about watching a movie or listening to music; it’s about being enveloped in a sensory experience that transports me away from the mundane. Final Thoughts: The Panasonic DP-UB820-K is a testament to the brand’s commitment to quality. It’s a cornerstone of my home theater system, and I can’t imagine my daily routine without the exceptional entertainment it provides. Recommendation: Unreservedly Yes For those who appreciate the finer details in their audio-visual experiences, the Panasonic DP-UB820-K Blu-Ray Player is a must-have. It’s an investment in quality that pays dividends every time you press play.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your detailed experience with the Panasonic DP-UB820-K Blu-Ray Player! It's great to hear that it has become an integral part of your daily entertainment routine, providing an exceptional sensory experience with each use. Enjoy! -M Panasonic

  • Rated 5 out of 5 stars

    Major Upgrade from Sony x800

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A major upgrade from the Sony x800. 4K blu ray discs load quickly and the presentation is next level. I was amazed with the difference in clarity and motion, along with the sound quality making this one amazing package. Streaming options are limited, however I use an Apple TV for that. If you’re into physical media, this is the ideal player to get.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Rated 5 out of 5 stars

    Arty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic, Excellent, Great! This 4K blu ray player knocked all other blu ray players out of the universe. Dolby Vision is fantastic and the sound is top notch coming from my receiver that’s already top notch. Set up was easy. If anyone out there is willing to spend the money on a 4K player like this, you will be happy you did. This player beats Sony, LG, and all the other players out there.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Rated 5 out of 5 stars

    Excellence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Sony M2 and a great player, but the Panasonic out performs that player in spades in HDR and quite possibly audio. The automatic Dolby Bision swith is a welcome feature. If your serious about your High end TV video quality this is the player to get.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! -M Panasonic

  • Rated 4 out of 5 stars

    This is certainly a great upgrade.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Panasonic DP-UB820-K is a high-quality 4K Ultra HD Blu-ray player that provides exceptional picture and sound quality and a diverse range of features. It is an excellent choice for home theater enthusiasts who seek the best possible experience from their 4K Blu-ray discs and streaming services. Pros: - Stunning Picture Quality: The DP-UB820-K delivers breathtaking 4K images with vibrant colors, deep blacks, and remarkable detail. It supports HDR10+ and Dolby Vision, ensuring optimal picture quality for HDR content. - Immersive Audio: The player supports Dolby Atmos and DTS:X, offering a truly immersive audio experience. It also features a high-quality digital-to-analog converter (DAC) that produces audiophile-grade sound. - Wide Range of Features: The DP-UB820-K includes various features such as 4K upscaling, HDR optimization, and multiple picture and sound adjustment options. With built-in Wi-Fi and Ethernet, you can also stream content from Netflix, Amazon Prime Video, and YouTube. - Versatile Disc Playback: In addition to 4K Blu-rays, the DP-UB820-K can play standard Blu-rays, DVDs, and CDs. It also supports high-resolution audio file playback, including FLAC and DSD formats. - User-Friendly Interface: The player’s menu system is easy to navigate and user-friendly. Cons: - Price: As a premium 4K Blu-ray player, the DP-UB820-K has a higher price tag. - Build Quality: While functional, the player’s construction feels somewhat plasticky compared to other high-end models. - Limited Streaming App Selection: Although it includes essential streaming services, the selection of apps is less extensive than some competitors. Who is it for? The Panasonic DP-UB820-K is ideal for home theater enthusiasts seeking top-notch picture and sound quality from their 4K Blu-ray discs and streaming services. It’s also a great choice for audiophiles interested in high-resolution audio file playback. Final Verdict: The Panasonic DP-UB820-K is an outstanding 4K Blu-ray player that offers a premium home theater experience. While there may be more affordable options, its impressive picture and sound quality and a wide array of features make it a worthwhile investment for serious movie and music lovers.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for sharing your experience with our product! Your feedback is important to us and we're grateful for your 4-star review and the kind words! We are glad that you are enjoying the picture quality, the audio of the player and the features it has to offer. We hope to make your experience even better in the future! - S Panasonic

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's not much that comes in the box. You'll get some batteries a small remote controller and a power cord. The unit isn't very large either, but let me tell you once you connect this product to your television and turn it on you know from the very start you're going to enjoy this player for years. The setup was nice and had a premium feel to it compared to other Blu-ray players of dealt with in the past. It has internet connectivity via Wi-Fi or ethernet cable so you can stream 4K content to it through Netflix and Amazon prime but that's kind of where the streaming capabilities ends. I wouldn't have purchased this Blu-ray player for the streaming capability that's why I have a Roku and a fire stick but it's nice that it has some internet functionality. It gives data that other Blu-ray players don't give like how much data is being read from the disc in real time which is really nice for stats nerds out there. It is definitely a keeper. It made some of my older blu-rays pop a little more than I had ever seen them. the sound quality seemed to be a bit of an upgrade as well out of this particular player. I give two thumbs up

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Fits the bill...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This highly regarded 4K Blu Ray player is all it is cracked up to be. I tried the LGUBK90 first... Really bad remote, slow interface and many weird challenges with resolution when changing discs. Picked up the Panny and ran through the setup once and all discs look beautiful. 4k, UHD, Dolby Vision all great HD Blu Ray look excellent... Very happy with the purchase.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First let me start off, Best Buy is the place to buy your entertainment needs. Don’t depend on Amazon for electronics. I dealt with Amazon with this item. The Panasonic 4k player was a mess. I tried disc after disc to get it playing..maybe 2 sec glimpse of a feature I was trying to watch. I kept believing Panasonic made a good product from all the reviews I’ve read and also how it was came in as a top 4k player for the last few years. So I contacted Amazon, they sent me another players do the exact same thing happened. I returned both back to Amazon. I decided to order the same product from Best Buy after a week or so of frustration from Amazon. Once the package got to my house, I opened the box and realized right away that this player was different than the others. It was the same product but the 2 I received from Amazon had been apparently used! I wouldn’t have known that if I hadnt ordered this one from Best Buy. I think Amazon sent me defective players that might have been returned from previous owners because of the issues..I’m not 100% sure, but I’m led to believe that’s what happened. I enjoy Amazon but I’ve learned NOW not to order major items from them. I’ll get my electronic needs/wants from Best Buy. I’ve watched 2 disc on the player so far and I cannot believe the difference between my LG 4k player to this Panasonic 4k player! What a world of difference! It’s truly incredible! I cannot recommend this 4k player enough!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thrilled to have you as part of the PANASONIC family! Thank you for sharing your kind words with us. We look forward to hearing from you again soon! Panasonic

  • Rated 5 out of 5 stars

    Amazing Picture

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this player. It has been the best 4k player I have used. It blows away the top of the line Samsung 4k player from a few years ago. The HDR setting is pretty amazing on changing brightness of HDR in 4K. In fact it was so good, that once it started to mess up after 3 years of heavy use. I just traded it in for a new one and just paid for a new 4 year protection plan. I mean I work 40+ hrs a week, but I watch movies every night after work and on weekends so it's got used a lot. The only downside is the price 500$ is a lot. But that picture is amazing.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Rated 5 out of 5 stars

    Best 4K Blu-ray player on the market

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video quality with 4K and DVDs. Supports both HDR10+ and Dolby Vision so it has wide TV use compatibility. Sound quality when paired with Home Theater system is breathtaking. Compared to streaming movies, this unit is significantly better. Sleek design, looks good on display. Drawback, kinda expensive, but worth it for home theaters.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -A Panasonic