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Customer Ratings & Reviews

$644.95

Customer reviews

Rating 4.7 out of 5 stars with 1866 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,866 reviews
  • Rated 5 out of 5 stars

    The Right Player for you

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality blueray player if you are looking for Dobly vision. No need to spend any more on the higher end model unless you are looking for the analog audio inputs. This will fire up my 4k Bluerays for years to come. Very solid and reliable panasonic product.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 5 out of 5 stars

    Best value player for movie lovers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The UB820 is a fantastic player—great value for the price. The audio and video output are top-notch, delivering a truly cinematic experience. Setup was easy, and everything just works flawlessly. No complaints, no regrets—highly recommended!"

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for the fantastic 5-star rating! We’re happy to hear the UB820 is delivering top-notch audio and video, making your movie nights truly cinematic. Easy setup and flawless performance are exactly what we aim for. Thanks for the high recommendation, enjoy every great film! - F Panasonic

  • Rated 5 out of 5 stars

    Best quality UHD Player under $500

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best UHD Players on the market. Excellent picture qaulity and HDR tone mapping with special settings for different TV types. The only down side is the User Interface which is a bit slow in terms of response time and the cheap qaulity of the remote control.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for the kind feedback. We’re looking forward to making your experience even better in the future! -C Panasonic

  • Rated 5 out of 5 stars

    Substantial upgrade over Sony UBP X700

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PQ improved noticeably with switch to Panasonic. Not having to switch between Dolby and HDR is a huge plus as well. For HT folks, well worth the price difference for better enjoyment.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Arty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic, Excellent, Great! This 4K blu ray player knocked all other blu ray players out of the universe. Dolby Vision is fantastic and the sound is top notch coming from my receiver that’s already top notch. Set up was easy. If anyone out there is willing to spend the money on a 4K player like this, you will be happy you did. This player beats Sony, LG, and all the other players out there.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Rated 5 out of 5 stars

    Fits the bill...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This highly regarded 4K Blu Ray player is all it is cracked up to be. I tried the LGUBK90 first... Really bad remote, slow interface and many weird challenges with resolution when changing discs. Picked up the Panny and ran through the setup once and all discs look beautiful. 4k, UHD, Dolby Vision all great HD Blu Ray look excellent... Very happy with the purchase.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's not much that comes in the box. You'll get some batteries a small remote controller and a power cord. The unit isn't very large either, but let me tell you once you connect this product to your television and turn it on you know from the very start you're going to enjoy this player for years. The setup was nice and had a premium feel to it compared to other Blu-ray players of dealt with in the past. It has internet connectivity via Wi-Fi or ethernet cable so you can stream 4K content to it through Netflix and Amazon prime but that's kind of where the streaming capabilities ends. I wouldn't have purchased this Blu-ray player for the streaming capability that's why I have a Roku and a fire stick but it's nice that it has some internet functionality. It gives data that other Blu-ray players don't give like how much data is being read from the disc in real time which is really nice for stats nerds out there. It is definitely a keeper. It made some of my older blu-rays pop a little more than I had ever seen them. the sound quality seemed to be a bit of an upgrade as well out of this particular player. I give two thumbs up

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First let me start off, Best Buy is the place to buy your entertainment needs. Don’t depend on Amazon for electronics. I dealt with Amazon with this item. The Panasonic 4k player was a mess. I tried disc after disc to get it playing..maybe 2 sec glimpse of a feature I was trying to watch. I kept believing Panasonic made a good product from all the reviews I’ve read and also how it was came in as a top 4k player for the last few years. So I contacted Amazon, they sent me another players do the exact same thing happened. I returned both back to Amazon. I decided to order the same product from Best Buy after a week or so of frustration from Amazon. Once the package got to my house, I opened the box and realized right away that this player was different than the others. It was the same product but the 2 I received from Amazon had been apparently used! I wouldn’t have known that if I hadnt ordered this one from Best Buy. I think Amazon sent me defective players that might have been returned from previous owners because of the issues..I’m not 100% sure, but I’m led to believe that’s what happened. I enjoy Amazon but I’ve learned NOW not to order major items from them. I’ll get my electronic needs/wants from Best Buy. I’ve watched 2 disc on the player so far and I cannot believe the difference between my LG 4k player to this Panasonic 4k player! What a world of difference! It’s truly incredible! I cannot recommend this 4k player enough!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thrilled to have you as part of the PANASONIC family! Thank you for sharing your kind words with us. We look forward to hearing from you again soon! Panasonic

  • Rated 5 out of 5 stars

    Amazing video quality compared with PS5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started buying/watching 4K Blu Rays since they first came out: first using an Xbox One S, then an Xbox One X, and then a PS5. Recently I started to notice that 4K video from streaming services often looked better than 4K from discs, so I took a chance and bought this. I was SHOCKED by how much better the video quality was. I had no idea that 4K Blu Rays could look this good. It's pretty expensive for what it is (even on sale), but if you have the money and are looking to upgrade from an Xbox or PS5, you will be blown away by the improvement in video quality.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for taking the time to leave us a fantastic 5-star review. We're absolutely thrilled to hear about your positive experience with us. -C Panasonic

  • Rated 5 out of 5 stars

    This is the one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best player for the money. Excellent picture quality.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your fantastic review! We’re delighted to hear you’re enjoying the picture quality and value of your Blu-ray player. Your satisfaction means a lot to us! - S Panasonic

  • Rated 5 out of 5 stars

    Great Blu-ray player

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this BluRay player. It really brings out the best picture in combination with our TV. Easy to use and the quality is great

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you so much for the glowing review! We’re thrilled to hear you’re loving your Blu-ray player and that it’s delivering stunning picture quality with your TV. It’s always our goal to make products that are easy to use and bring joy to your entertainment setup. Happy watching! - F Panasonic

  • Rated 5 out of 5 stars

    Best player for PJ owners

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture looks amazing paired with Epson HC4000 and a 120" gray Silver Ticket screen.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Repaced my OPPO - 203

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Samsung QN90C TV and a Q900C sound bar. My Oppo-205 was bought in 2017. I was wondering if there was a 4K player that was better than my OPPO. I came across this 4K player. I took it home and was amazed at the improved picture and sound. I am rewatching my 4K collection and others. Based on reviews, I would purchase 4K movies, and with my OPPO, it would be good, but not the WOW. This player gave me the WOW I was looking for. The sound is a bonus. I broke out my 4K Games of Thrones and the night battle in Season 8, Episode 3. It is amazing. Go buy this big boy. My only complaint is the people who use the streaminng apps on this player then complain. Use the same apps on your TV. They always play better.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -C Panasonic

  • Rated 5 out of 5 stars

    Phyisical media's still great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great upgrade from streaming. This player is amazing.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Stanley! Thank you for your feedback! We're glad our Blu-ray player is delivering the quality and experience you enjoy with physical media. - S Panasonic

  • Rated 5 out of 5 stars

    It makes a difference!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can see the difference in image quality when using this 4k blu ray player with my LG G4 Oled TV.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Dan! Thank you for the fantastic 5-star review! We’re happy to hear you’re seeing a noticeable difference in image quality with your 4K Blu-ray player and LG G4 OLED TV. Here’s to many stunning viewing experiences ahead! - F Panasonic

  • Rated 5 out of 5 stars

    Best 4K Blu-ray player on the market

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video quality with 4K and DVDs. Supports both HDR10+ and Dolby Vision so it has wide TV use compatibility. Sound quality when paired with Home Theater system is breathtaking. Compared to streaming movies, this unit is significantly better. Sleek design, looks good on display. Drawback, kinda expensive, but worth it for home theaters.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -A Panasonic

  • Rated 5 out of 5 stars

    Came from a Sony ES 4k player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came from a Sony ES 4k player, I was hesitant cause I like it all Sony to match my Sony Oled master series but I said I’ll buy it anyways if it doesn’t work tomorrow I’ll return it.. YEAH RIGHT! Don’t know what took so long. But this player beats! All the way Sonys Elevated Standard all the way in all aspects of sound and image for a complete movie theater experience. Sad to say Panasonic won over Sony on this one. I matched this with my Bose Lifestyle 650 Home theater with an added second bass module and let me tell you it’s blowing up my mind as I wrote this. Do it you won’t wanna return it to the store ! 5 stars ⭐️ ⭐️⭐️⭐️⭐️

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Mike! Thank you for taking the time to share with us and the rest of the community your detailed feedback! We are grateful for the 5 stars and glad to know you are enjoying the product. -G Panasonic

  • Rated 5 out of 5 stars

    Punches above its weight for DVD upscaling

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up the UB-820 mainly to rescue my huge DVD collection, and it’s been worth every penny. On my OLED, TV old discs that used to look soft through my PS5 now come through almost razor-sharp—Panasonic’s processor cleans up noise and adds detail without that artificial “soap-opera” vibe. HDR tone-mapping on Blu-ray and 4K discs is excellent too, but the real surprise is seeing a 20-year-old movie look almost HD. Setup was simple (HDMI straight to the TV, bitstream audio to my receiver), and the menus are quick. My PS5 is fine for casual playback, but for dedicated movie nights this deck wins: quieter, better picture, and no system updates getting in the way. If you still spin discs—especially DVDs—this player’s upscaling alone justifies the upgrade.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for such a detailed and thoughtful review. We're thrilled to hear the UB-820 is delivering the performance you were looking for, especially in breathing new life into your DVD collection. It's great to know the upscaling, tone-mapping, and overall playback experience are making a real difference, particularly on your OLED setup. We designed this player with film enthusiasts in mind, and it's incredibly rewarding to hear it's hitting the mark for dedicated movie nights. - S Panasonic

  • Rated 5 out of 5 stars

    Excellence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Sony M2 and a great player, but the Panasonic out performs that player in spades in HDR and quite possibly audio. The automatic Dolby Bision swith is a welcome feature. If your serious about your High end TV video quality this is the player to get.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! -M Panasonic

  • Rated 4 out of 5 stars

    Great player with a mildly annoying flaw

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ub820 as a whole I have little complaints with. It does what its supposed to do, which is play blu rays without issue, and thats all I can ask for in a blu ray player. I don't have it situated inside a cabinet though, so the noise coming from it is pretty audible especially when it plays 4K blu rays. Upscaling is a bit hit or miss for me since I primarily watch 2D animations, and sometimes it comes off artificial as a result. Its fine in live action genres, though! However, I leave it unplugged whenever I don't use it. This is because when it just sits there on idle, I can hear a high pitched intermittent buzz coming from the side with the fan. This isn't a huge deal if you use it in a living room where its probably in a closed cabinet, but like I said I don't and whenever its not being used the player is right next to me since its at my desk. Because of this, it gets annoying quick. So basically, just put it in a cabinet. And you probably will! All of these issues I have would be resolved if there was a wall between it and the viewer.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback and for sharing your experience with our product. We appreciate your support. Your feedback helps us improve our product for everyone. -C Panasonic