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Customer Ratings & Reviews

Your price for this item is $519.95
The comparable value price is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 1826 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,826 reviews
  • Rated 5 out of 5 stars

    Best UHD player since OPPO is gone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio and video on this unit is incredible! Previous player was a Samsung 7500, Samsung along with OPPO and a couple others have stopped making UHD players so with no updates and new codecs coming out I was on the hunt for a new player on the high end side. This is definitely the best player under $1000, Panasonic does make a 9000 series with better build quality and more features, but it will run you $999.99. Past that you will be spending more with Cambridge Audio or other brands. So the answer is yes this is definitely the best UHD player, unless you have $20k invested in your set up there is no reason go any higher!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Great 4K player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supposedly better than the Sony X700 I was looking at. Great picture using regular DVDs, Blu Rays and UHDs (so great upscaling) Loads discs quickly

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this bike, really quiet, good looking bike in the 16 inch monitor make the best work out, in the best way to get in the mood to get in better shape, you can Bluetooth with your phone or listen to music or you can play any music pop country rock on this 16 inch monitor last follow through you workout process. and everything I definitely recommend this to anybody to purchase from Best Buy this bow flex Bellecour bike

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 4 out of 5 stars

    Makes physical media SHINE; Dolby Vision finicky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in a battered box but was otherwise fine. Always try for an open box purchase! The player itself is wonderful...when it wants to be. Dolby Vision is really iffy. It starts to flicker anytime the system switched to DV. Blu-rays and HDR10 films are completely fine. The trick I discovered is to lightly take the HDMI cable out of the back and reinsert. The problem is instantly fixed. Just a pain in the butt from time to time!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! Thank you for sharing your experience! We’re glad to hear you’re enjoying the player overall and appreciate your patience with the Dolby Vision flicker. Your HDMI reset trick is a clever workaround, and we hope future updates will make your viewing even smoother. - S Panasonic

  • Rated 4 out of 5 stars

    Decent Affordable 4K Player

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this Blu Ray Player and favor it over the Sony 4K player that I have. It streams and does a good job of accessing your library if you have it stored on a NAS. The interface is the same one Panasonic has had for years, so if you are family with that interface it should be easy to adapt to. I have an Oppo 205, that is better but still this is a decent 4K player unless you can afford the 2000 series. It works well with my Pioneer Elite Receiver and LG OLED TV --- no handshake issues and everything works as expected.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -A Panasonic

  • Rated 5 out of 5 stars

    Best Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this player. It seems to provide a better picture quality than our PS5, especially for Blu-rays and DVDs.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating. - S Panasonic

  • Rated 5 out of 5 stars

    A Simple Premium Blu-Ray Player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A premium Blu-Ray player with premium picture quality. I really like how it can detect Dolby Vision from HDR as well as display 444 Chroma

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing this Panasonic player has over the oppo is that it has a better picture, not much but still better than oppo. Panny remote sucks, panny slower n movie 2 play. It's a shame oppo is done making 4k players but panny will do

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    This is the sweet spot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're in the market for a 4k player, this is the one you should get. The cheaper ones will freeze up at layer changes on larger discs (and sometimes for no apparent reason at all), and the more expensive ones are charging you a big prestige cost markup for features that won't improve the experience for the vast majority of home theaters. This one will just play all your movies without a hitch with quality, detail, and color depth that blows streaming and 1080p out of the water.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! -M Panasonic

  • Rated 5 out of 5 stars

    Best and only 4k UHD player.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw the reviews and hype on Reddit and figured, give it a try. Best 4k UHD player! Now time to upgrade to new speakers and soundbars

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are pleased you are enjoying the product, and we appreciate you sharing your thoughts with us and the rest of the community! -C Panasonic

  • Rated 5 out of 5 stars

    Premium Player at a Premium Price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Excellent Tone Mapping, Dolby Vision, Analog outputs for 7.1 systems, Separate HDMI output for audio, Hi-Res CD player, there's a lot to love about this player Cons: Expensive (for me)

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thrilled to have you as a loyal customer. Your feedback is appreciated! -C Panasonic

  • Rated 5 out of 5 stars

    Worth buying!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great 4K blue ray player. Note that this can play standard blue ray discs along with 4K and , 4K UHD discs. This is the only blue ray player in this price range that can check for and then play any discs that are coded with Dolby Vision. All the Sony and LG an other players in this price range and under don't have the capability to enable dolby Vision automatically. For those players, you would have to manually go into settings and enable DV for every disc, which is a sheer first-world problem! Hence, get this Panasonic player for a little higher price and be set for next few years.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Excelent player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best player I have ever used. Going from a Sony -800 to this Pani 820 is a noticeable improvement in just about every aspect of picture quality. What surprised me was the noticeable improvement in the sound quality. These improvements may not be noticeable on some of the least expensive LCD TVs, but on my Optoma 110 in projector, they were very noticeable. A lot of this comes from the auto-tone mapping that the Pani 820 has and the Sonys do not have. It makes even the worse 4K transfers look far superior

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Dear customer, thank you for your detailed review. We are very happy for your positive experience with this model.Thank you for choosing Panasonic. Panasonic

  • Rated 5 out of 5 stars

    Best 4K Player

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best 4K hardware player I purchase. Qauilty sounds & video. The hardware decoding is top notch. it's quite expense but you do get what you pay for.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We’re thrilled to receive your 5-star feedback! Thank you for being a valued customer and sharing your experience. -C Panasonic

  • Rated 5 out of 5 stars

    The best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the newly discontinued Oppo, this is the new must have 4K Blu-ray player. Well designed with great build quality. This will play all your discs and contains options that other players can’t match. You can tweak HDR settings as well as increase sharpness in addition to what your tv is already producing. Loads super fast. Can’t sing enough praises! The quality and options are worth the price alone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Truly wonderous!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this player after returning the UB420 model and I must say that I'm satisfied with this one. The reason I returned the first one was because the box looked like it was previously used because the box was taped up and it didn't have Dolby Vision in it and it really makes a difference for my home theater. This one also looks more premium than the first one with a nicer finish. The HDR tone mapping is an awesome feature I didn't know that I wanted. It improves the quality of even my regular DVDs. Very satisfied with my upgrade.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! Panasonic

  • Rated 4 out of 5 stars

    Good but could be better.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent player. Remote needs to be back lit. Very hard to see in a dimmed room. Streaming is good but needs more apps available for my other services.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello, John! Thank you for your valuable feedback and the 4-star review. We’re glad to hear that you’re enjoying the DP-UB820 Blu-Ray player and appreciate your thoughts on the remote and streaming apps. We’ll certainly consider your suggestions for future improvements. Your feedback is important to us, and we’re grateful for your insights! -C Panasonic

  • Rated 3 out of 5 stars

    Good player when it's not buggy

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it is working it is stellar picture, but this player is very buggy. Most of the time will not read disk. Or when watching a 4k disk instead of displaying HDR, its showing in SDR. Have to unplug or reset the player in order to have this working. Disk also skips, but nothing is wrong with the disk. Play yhe sam disk in my lg 4k player or xbox series x, no issues.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for bringing this to our attention! Your feedback helps us do better. We are truly sorry to hear about the situation you experienced. If you are having issues with playing discs or the speed of the unit please unplug all cables and USB devices from the player, then disconnect it from the power source for about 30 seconds and reconnect it. Please ensure that your Blu-ray discs and DVDs are Region A and Region 1 discs as the player is region coded. Make sure that the player is running on the latest firmware available for this model. We hope this helps! - S Panasonic

  • Rated 4 out of 5 stars

    Good 4k player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid build quality and nice overall experience in both sound and picture.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Roger! Thank you for your review. We’re glad to hear the 4K player’s build quality, picture, and sound are delivering a solid experience. We appreciate you choosing Panasonic. - S Panasonic

  • Rated 4 out of 5 stars

    Great player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player is great with 4K UHD and great with upscaling DVDs and Blu-Rays. Only issues are the dated user interface and the cheap remote. This can be used as a streaming device but it does not have a ton of options for streaming.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello. we value your feedback and appreciate you sharing your thoughts! -C Panasonic