Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $487.49
The comparable value price is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 1838 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,838 reviews
  • Rated 5 out of 5 stars

    Thumbs up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning image and sound quality from this unit!!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -C Panasonic

  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks great i am having trouble finding money for only ultra 4k Blu-ray to buy .

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -A Panasonic

  • Rated 5 out of 5 stars

    Top notch 4K player

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If want want the best picture possible out of your 4K TV, then this is the player for you.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -A Panasonic

  • Rated 5 out of 5 stars

    Top Tier Blu-Ray player with unique features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great blu-ray player with great unique features. This player will allow you to dial in picture settings specifically to your preference and TV type. Honestly, I returned mine only because I currently own the Oppo bluray player which has features that the Panny doesn't have and a picture that's very close. If I didn't have the Oppo, I would have kept this one in a heartbeat.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for providing us with your detailed feedback! Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. Panasonic

  • Rated 5 out of 5 stars

    Awesome 4k player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this based on many fgeteat reviews and I certainly agree with them. This is a great 4k player with excellent features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Well worth the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can clearly see the difference in processing power and image quality over the less expensive Dolby Vision offerings from Sony, etc.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Great DVD player, only problem is the DVD's

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great DVD player, only problem is the DVD's. I bought this so I could get more true 4K movies with Dolby Atmos sound, not every movie on Xfinity has those capabilities. With a newer DVD it does great, awesome picture and sound. I get most all my DVD's from DVD.com (Netflix) and sometimes the discs can have some wear and scratches, so those don't always play well, not the DVD players fault but a liability of the format.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    panasonic blu-ray player model UB820

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blu-ray player is everything I hoped for. It lives up to the Panasonic reputation. I recommend it to anyone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! Panasonic

  • Rated 5 out of 5 stars

    Great 4K Player!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 4K player available for this price unless you wanna pay 2x the price for the UB9000.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. Happy New Year! -A Panasonic

  • Rated 5 out of 5 stars

    Best 4k player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 4k PLAYER for the $$$. A must buy for someone with a high end TV.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Dolby Cinema at your homr

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic dp-ub820 is a must have for a home Dolby Cinema. Dolby Vision and Dolby Atmos, at your home!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! Panasonic

  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great 4k player. Better than OPPO 203. Multiple audio and video settings.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for choosing Panasonic! Panasonic

  • Rated 5 out of 5 stars

    Great Player

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired this 4k player to my new LG OLED, and I've never watched a clearer movie in my life. Definitely worth the buy!!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Excellent value

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very happy with the purchase. Got it at $100 off so great value for a top notch product.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your 5-star rating! Thank you for sharing your positive experience with us. -C Panasonic

  • Rated 5 out of 5 stars

    Very Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was/is pricy but you get what you pay for. Picture and audio better than my past 4k players.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    4k picture

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture with 4k tv ..........................

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Rated 5 out of 5 stars

    Yes Dolby Vision too

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this player. It replaced a Sony UBP-X700 that claimed to handle Dolby Vision but was not compatible with my TCL series 6 TV in DV mode. The Panasonic provides a better picture in HDR 10 also. I do like the larger remote; it is easier to hold in my hand. I like having an alphanumeric display on the unit itself, in addition to the on screen display. It is expensive, but now I am viewing both HDR10 and DV movies, and feel more satisfied with my TV's performance too.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Serviceable player.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the video and audio looked and sounded very good. The home screen wasn't very good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 1 out of 5 stars

    Defective $400 player?

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this player after reading a lot of positive reviews and a few bad ones. I really regret buying it. When it works at all, it will freeze randomly and has to be unplugged and re-plugged before anything will happen. Then, it will just hang, scrolling "Please wait". I leave the room and come back after a while and find it still scrolling. It won't move on from please wait without unplugging again. This will happen multiple times before finally finishing the boot up. Then I'll restart the movie and it plays for a while before freezing again. It's in an open space, away from any heat source, so it can't be overheating. A check of the setup menu shows that the firmware is current. I've had to box it up and ship the unit to Panasonic at my own expense. The email from panasonic's service dept says they don't repair these units. They'll just swap it for a refurbished one. Best buy's policy is that they don't take returns after 15 days.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for bringing this to our attention. We will use your feedback for future improvements. Do let us know if there is anything else we need to know to improve this area of concern. You can contact us via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. Panasonic

  • Rated 5 out of 5 stars

    Great soundbar

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this sound bar its amazing and looks very nice

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic