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Customer Ratings & Reviews

Your price for this item is $487.49
The comparable value price is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 1843 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 1,843 reviews
  • Rated 4 out of 5 stars

    Highly Recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If are still using physical media(Disc's) to watch movies at home it is highly recommended. It does not support SACD format if you are interested in music.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Panasonic DP-UB820-K

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a review of the Panasonic 4K Ultra HD DP-UB820-K Blu-Ray player.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Panasonic

  • Rated 5 out of 5 stars

    Best 4K player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great player. Resolution is unbelievable clear and shiny

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 2 out of 5 stars

    Overhyped.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Menu system adds unnecessary clicks, i.e. no direct way to start disc, instead must fist click on "videos" and then choose disc from there. 2. Does not remember last-played spot. Launches top menu any time the disc is restarted. 3. Very limited settings. i.e. no way to turn off auto-sleep. SLOW

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We truly appreciate your input and we are thankful you took the time to write these suggestions in regards to the features of this model. Rest assured your feedback will be forwarded to the proper department and it will be taken into consideration for future developments. Panasonic

  • Rated 5 out of 5 stars

    Great for projectors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than my Oppo 203 for 4K movies. Happy I bought it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 4 out of 5 stars

    Great Player but good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great player that does many things well but the I feel you get a better bang for your buck by going with the Panasonic ub420 if you dont mind losing Dolby Vision.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Does what you want it to do.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interface is a bit clunky but audio and video performance is fantastic.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Rated 5 out of 5 stars

    Really good 4k uhd blu-ray player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The player can play almost all 4k UHD discs without hiccups. The price is on the expensive side.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Superb 4K Player!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Panasonic UHD Blu-ray player performs beautifully, with Netflix and Amazon streaming, and especially with 4K discs. I specifically bought this model because of its HDR Optimization feature, the only player to have this capability. My LG 4K tv was displaying HDR images too dark, a problem that many tvs have with HDR. The HDR Optimizer let’s me adjust the brightness higher to correct the darkness problem, and now the 4H HDR images are bright and crystal clear! This player is simply awesome!!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Blu-Ray Player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Panasonic player bit the dust. So decided to replace it with another Panasonic player.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HDR optimizer alone makes this one my first "budget" choice

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are happy to hear you had a positive experience with the PANASONIC product! We value your input and encourage you to let us know more details about your experience with us Panasonic

  • Rated 5 out of 5 stars

    4K at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best 4K players ever. One of the the most trusted companies to purchase from.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Wonderful UHD player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this player. It upscales my DVD's and has a very interesting geflinker.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 1 out of 5 stars

    Do yourself a favor and don't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when it works, but unfortunately mine stopped working the 92nd day in after watching an astounding 5 movies, and Panasonic won't assist me unless I fork over another $100+, plus shipping, etc. I suggest you immediately start watching movies and at the first sign of it not working properly, return it. Mine keeps freezing, I get a P99 error and it randomly restarts during movies. Not how a $400 UHD player should be behaving. Shame on Panasonic.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your review is very concerning to us and we are really sorry to hear that you are not satisfied by this unit. Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. Kindly be informed that we do offer warranty support on this model, which includes service repair. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution. Panasonic

  • Rated 5 out of 5 stars

    Best mid range 4k player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best reliable mid range 4k player. Has HDR optimizer which is a plus.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! Panasonic

  • Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised . If movies 4K HDR movies are priority can recommend this .

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Best Blu Ray there is

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment. We’ve been wanting for so long and couldn’t wait longer! Great buy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 1 out of 5 stars

    Terrible 4k player

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as the title says this is a terrible 4k player and here's why. since owning this player since dec 2023 i've added more then 20 + 4k discs to my collection. Everytime i try to play any of the 4k discs there is always i mean always cant stress enough ALWAYS a issue, from missing audio (rewind same scene and magic the audio is there) distorted picture ( again rewind same scene and magic picture is fine) from just black screen but you hear the audio to bamn picture is back (again rewind same scene and there's no issue) i bought this player as many of the neg reviews after doing my research and watching reviews on youtube. I truly believe any positive video reviews or at least half the reviews on here are PAID reviews. before anyone says its you're set up know this, i've tried multiple 4K HDMI cables, i went to the back of the LG OLED C2 HDMI ports, i've wired to the 4k port on the denon receiver. no matter how i set it up there is ALWAYS a issue with ANY 4k disc i try. Odd i put the same disc into my PS5 and have 0 issues (ive tried enough of them to know its the samsung player) Sadly to say this player is nothing more then a paper weight, while there might be a few (rare cases this works as it should in the reviews) i truly believe the reviews are paid reviews i say run run run away from this expensive paper weight for anyone wondering what about dvd's or blue rays, while it does seem to play them just fine (no issues ive seen) i bought this for the 4k disc to have a dedicated 4k player, as this stands i will be relying on my PS5 for 4k disc as again this is just a expensive paper weight. for anyone else DO NOT BELIEVE THE POSTIVE REVIEWS you'll be sorry

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're sorry to learn about the issues you're encountering with the player, and we apologize for any inconvenience this has caused. To address potential software glitches, we recommend performing a factory reset on the unit. While the unit is off, press and hold [OK], the yellow button and the blue button on the remote control at the same time for more than 5 seconds.
      – “00 RET” is displayed on the unit’s display. Press the right arrow repeatedly on the remote control until “08 FIN” is displayed on the unit’s display. Press and hold [OK] for more than 5 seconds.
      However, since you mentioned Samsung in your review, we want to clarify whether you're referring to our Panasonic player or a different brand. If you're using a Panasonic player, we're here to assist you further. If the problem persists after the reset, it may be necessary to seek service for the unit. -M Panasonic

  • Rated 5 out of 5 stars

    DVD 4K player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good DVD player, have all the features was looking for.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! Panasonic

  • Rated 5 out of 5 stars

    Panasonic ub 820

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an excellent 4K player with HDR10,HDR10+and Dolby Vision

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. Panasonic