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Customer Ratings & Reviews

Your price for this item is $487.49
The comparable value price is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 1844 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 1,844 reviews
  • Rated 4 out of 5 stars

    Great player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great 4K player. Decent price on sale. Wish they delivered with a box around it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Best player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful player to. Upgraded from the Sonyx800 for the Dolby vision support. Love it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 4 out of 5 stars

    so far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best price I saw was $50 off msrp. so far so good. First Panasonic product in 10 years

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 3 out of 5 stars

    Began to pause

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning the player for a few years it began pausing in the middle of the movie. The only way we can get it to play again is by stopping and then reloading the disc. At first we thought it was just the movie that we are playing but then after it happened quite a few times with various movies we realized it was the player.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 4 out of 5 stars

    Nice sound-

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first we were not thrilled, but got a quality HDMI cord and it made a big difference

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 2 out of 5 stars

    Overpriced and under-equipped.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced and under-equipped. The Sony 700 is better at half the price. The panasonic remote does not have a button for "subtitles" or "display." The Sony has both. I watched the Criterion Collection DVD of "Downhilll Racer." The DVD menu does not have an option for subtitles, but when you press the subtitle button on the Sony, the come right up. I could never find them on the Panasonic. Worthless.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review! To access the subtitles settings, you will need to press the OPTION button on the remote. -M Panasonic

  • Rated 5 out of 5 stars

    4k blue ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality build very happy with 4k movies pictures are clean and sharp

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are glad to hear you are happy with the product. -G Panasonic

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works great! Plays discs very nicely. 4k movies look insanely good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 4 out of 5 stars

    Best Available 4K UHD BluRay Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tone mapping of HDR10 content is the best on the market, period. It also is capable of processing Dolby Vision and HDR10+ content as well. For the price I expected a much more robustly built case, similar to that of the now discontinued Oppo UDP-203. To get the build quality from Panasonic you have to step up to the DP-UB9000 which cost twice as much and adds tone mapping settings for projectors as well as superior DAC's for two-channel listening.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Worth it over Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High price for a 4k Blu Ray player but actually reasonable compared to its competitors in the same class. Noticeable performance upgrade with HDR10+ over the XBOX and also better sound output. Would recommend upgrading the remote to the better version that the next highest model uses.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Excellent player. Complete the package.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t freeze like the Sony X700 kept doing on triple layer discs. If you have that OLED or that top tier QLED don’t skimp out on the player. I only ended up spending more in the long run.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -G Panasonic

  • Rated 5 out of 5 stars

    Great 4k 3d player

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great player, loads movies fast and the dolby Vision sounds great

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -G Panasonic

  • Rated 1 out of 5 stars

    Won’t play but a few of my discs after 18 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trashed my Sony for constantly freezing a month out of warranty. This player 6 months out of warranty won’t load certain discs, by displaying “Cannot read disc”, or “Copyright Violation”. My discs are kept in pristine condition in the cases so they didn’t go bad overnight. I took it to the best repair shop in my area who I have been dealing with for over 40 years and he couldn’t find anything wrong mechanically with it. As with Sony I will NOT be buying any other Panasonic product.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We apologize for the playback issues you are experiencing. Please ensure that the disc format is compatible with your player. You can find the list of compatible formats in the manual. If the discs are compatible, we recommend resetting the unit to factory settings. To reset the unit, follow these steps:
      While the unit is off, press and hold [OK], the yellow button, and the blue button on the remote control simultaneously for more than 5 seconds. "00 RET" will be displayed on the unit's display.
      Press [1] (right) repeatedly on the remote control until "08 FIN" is displayed on the unit's display.
      Press and hold [OK] for more than 5 seconds. -M Panasonic

  • Rated 4 out of 5 stars

    It’s real nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s real nice and the picture is wow!!! It’s a great DVD player

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Great player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice player, not quite an OPPO but as close as you can get at this time. Only 4 stars because the build quality could be better. Dolby Vision? Yes, but won't play SACD....but my older OPPO will. So I got that goin for me, which is nice!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    great player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great player can't go wrong good looking picture good sound

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great player for the price. like all of its capabilities.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -G Panasonic

  • Rated 1 out of 5 stars

    Horrible Company Panasonic

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product after 6 months has completely failed to play any 4k disc. While playing blu rays and dvds just fine. It’s a major factory default experienced by nearly ALL buyers. Panasonic is a very bad company. The quality control is some of the absolute worst I have ever seen. To have a drive failure under 1 year is completely unacceptable.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! Thank you for providing your feedback. We sincerely apologize for the issues you have encountered with the DP-UB820-K. We recognize the frustration that arises when a product does not perform as anticipated, particularly after only six months of use. Please note that 4k images can be played back when this unit is connected to a 4k-compatible TV. To enjoy images in 4k/60p, you need an HDMI cable that supports 18 Gbps. Please use HDMI cables 5.0 meters or less. It is recommended that you use Panasonic's HDMI cable. Your experience is important to us, and we truly appreciate your input to help improve our products. -C Panasonic

  • Rated 2 out of 5 stars

    Does not display HDR content.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this very expensive UHD Blu Ray player due to glowing reviews and because it’s enabled to handle many different HDR modes but for me this just hasn’t been the case. I have this unit paired with a brand new LG-C9-55” OLED that I also purchased from Best Buy and when I play an HDR content disc (Planet Earth II) it does NOT display it in HDR. Instead it says “Dynamic Range Conversion”. I know it’s not the TV because when I stream HDR content from YouTube the TV automatically recognizes the content. I’m probably going to unhook the unit and return it. Oh and it’s also not the HDMI cord because I’m using a $40 Belkin 8K cord. Very disappointed in Panasonic.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Please see below some information and settings that will help you in this matter:
      http://help.panasonic.ca/viewing/ALL/DP-UB820PC/OI/TQBS0255/TQBS0255.pdf#page=4 Panasonic

  • Rated 1 out of 5 stars

    Powers itself down completely - Worst feature ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit powers off completely on its own if paused for 20 minutes. You have turn it back on and navigate to restart the movie. There is no way to turn off this feature. This unit is turned off automatically. To save on electricity, this unit is turned off automatically depending on the media if there is no button operation for about 20 minutes when not playing back (such as when paused or displaying the menu, displaying still pictures, etc.)

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. -C Panasonic