Customer Ratings & Reviews
- Model:
- DP-UB820-K
- |
- SKU:
- 11557604
Customer reviews
Rating 4.7 out of 5 stars with 1844 reviews
(1,844 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Not worth the price … over hyped by sales person
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not able to set up with remote … cannot change hdmi settings
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hi Robert! Thank you for taking the time to share your feedback with us! We are sorry to read that your experience was less than 5-stars. If you are experiencing issues with the remote, please make sure that the batteries are working correctly. We recommend switching batteries from a working device. Please also unplug all cables and USB devices from the player, then disconnect it from the power source for about 30 seconds and reconnect it. We hope this helps! - S
Rated 2 out of 5 stars
Not worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice 4k player when there's not many players in the game. but, it's overpriced.it has a HDR optimizer that you can play with adjusting the picture. it's not worth $500 bucks. I returnedf it.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review.
Rated 1 out of 5 stars
No
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an overrated 4 k player . It would state out of range most of the time when using with my JVC RS2000 projector...all hook ups were right to...i went with the Sony flagship player instead!!!!
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Rated 1 out of 5 stars
Won’t play CD’s
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this player almost two months. Unfortunately I didn’t realize until now that it won’t play any CD’s (brand new or old) without cutting out every 30 seconds. Is there a software update that will fix this problem?
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hi! We would like the opportunity to resolve this issue immediately. If you experience technical issues with the product, we would be more than happy to assist you further. The best course of action would be to contact our support team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST at your earliest convenience. -C
Rated 4 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is very good, however I cannot get the optical audio output to work.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are sorry to read that your experience was less than 5-stars. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution: https://shop.panasonic.com/contactus . -M
Rated 5 out of 5 stars
Love our Blu-ray player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This blu-ray player brings out all the different colors.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review.
Rated 4 out of 5 stars
Great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit bit apps are sparse and useless. ir Controls are primitive
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate your feedback! -M
Rated 1 out of 5 stars
Crap. Skips, consoles work better to play disc
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the Sony x800m2 before it, this skips, stutters and artifacts on disc my Xbox one S played fine. This was somehow worse than the Sony as well..
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate your feedback! -C
Rated 4 out of 5 stars
Good player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is good for playing 4k movies. The streaming part is pointless with all the smart TVs available. You can hear the fan but the movie will drown it out.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review.
Rated 2 out of 5 stars
we saw no difference in picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we returned this item being it was first costly and the picture was different we got a cheaper one sony and i think its alot better
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Rated 1 out of 5 stars
Don’t buy open box even with total tech
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alway has trouble with new 4 K blue rays works with regular ones in multi disc packages. Brought in for service told nothing was wrong
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your review! We would recommend to make sure the software is updated to the latest version: https://av.jpn.support.panasonic.com/support/global/cs/bd/download/ub420/index2_us.html . -M
Rated 1 out of 5 stars
Crap
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this piece of crap will not play blueray or super audio discs. Which why I purchased it. DO NOT BUY
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .The manual and specifications state that the DP-UB820 does not support SACD. It can play Blu-ray discs, as it is a Blu-ray player, but the format and region of the discs must be compatible with the player. -M
Rated 2 out of 5 stars
Junk
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did Not work well at all. A lot of times the tv wouldnt pick up the signal
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please reach out to us on the following link:
shop.panasonic.com/contactus Mon-Fri, 9am-5pm EST
Rated 1 out of 5 stars
Amazing 4K.. horrible blu ray
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing 4K but for some reason mine doesn’t play blu ray discs… maybe it’s a defect in mine…
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hi Erik! We thank you for taking the time to share your feedback with us. We would recommend checking into this with the support team at shop.panasonic.com/support
.-A
Rated 1 out of 5 stars
Poor packing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.box was opened ripped and taped shut like someone inspected it and didnt come with accessories. speaker dented
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your input and for bringing this to our attention! We would recommend contacting the vendor directly in regards to the status of the unit at arrival.
Rated 3 out of 5 stars
Good player, takes a bit of work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the player but there is a lot of tweaking that you need to understand before you can even enjoy a movie
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate your feedback! -G
Rated 5 out of 5 stars
This is my story
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned the Oppo 103, 105, and 203. I've owned Samsungs first 4k player, Sonys UBP-X800 and 700 so I have plenty of experience reviewing this product. This product is often compared to the Oppo 203 since this is a premium product. First, the Oppo has it beat in two areas(build quality and audio features). I am not a audiophile but I am definitely a videophile. This is where the Panasonic 820 best the Oppo. The in player tone mapping feature is marvelous. What this does is it allows you to make adjustments in color, brightness, luminance, and sharpness that allows you to match your tvs picture adjustments. Often times HDR is displayed to dark on your tv. This solves that problem. It has a HDR optimizer. It comes with a firmware upgrade that will enable Dolby Vision and it supports HDR10 for future proofing. Black Panther, MI: Rouge Nation, Avengers, Infinity War is pure eye candy. It has 3 apps, Netflix, Amazon prime and You tube. I have a apple streaming box so this doesn't matter to me. So for all you videophiles(I say that because a casual person most likely won't spend 500 on a player) take the leap and you will definitely land with both feet on the ground.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Rated 1 out of 5 stars
not region free
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.highest end blu ray player and it was not region free
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hi Rick! The unit can play back BD-Video/DVD-Video discs of the following regions codes "A", "1", and region “ALL”: We apologize for the inconvenience this may have created. -G
Rated 1 out of 5 stars
Waste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not play alot of.flash drives stick with my OPPO
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for posting a review and we’re sorry to hear that your experience was not up to the standards. -C
Rated 4 out of 5 stars
Probably one of the best players out there.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two and a half years ago I purchased a very expensive brand name Blu-ray player that never really worked well and finally stopped working altogether. I had an old Panasonic Blu-ray player (over 10 years old) that still worked fine so it filled in while I decided what to purchase next. In short, I watched a number of videos describing this player’s operation and decided to give it a try. I believe it displays a better image than my previous Blu-ray player especially with upscaling dvds. There were problems setting up the sound. One of the main reasons I chose this model was because it had an optical input. At first I couldn’t get it to work. By reading the operational manual I learned if you use an optical input you first must turn off the audio HDMI. Did it. Still no sound. So for a day or so I was stumped. Finally by trial and error I changed the PCM mode to bit stream and it worked. Great sound. Maybe somebody knowledgeable with all this stuff would have known from the get go what to do but that’s not me. One other thing, it has a fan but the only time I have hear it is when I am playing a dvd, why I don’t know. Once the show gets going I don’t hear it. It has never distracted my viewing experience. Two and a half years from now if it is still playing this well, I’ll give it five stars.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for providing us with your detailed feedback! Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. -M







