Customer Ratings & Reviews

Didn’t last very long! now the disc tray won’t open. I will be returning. Shame on you Panasonic

Got a great deal for Open Box. Didn't even look like the box was ever opened. Everything looked brand new. Nothing was missing. This the probably the best 4k Blu Ray Player at this price point. The video quality with Dolby Vision is phenomenal. The audio options are top notch, but I just wish it had a blue tooth, so that I could use it with my blue tooth headphones.

The five star rating is based on the UB820's performance as a pure disc player. It is, in a word, outstanding, even besting my beloved Oppo-203. It's HDR Optiimizer does tone mapping to match the brightness level of your TV (especially OLED sets) or projector. This evens out the image, decreases the overly bright highlights and increases the brightness of darker scenes of HDR10 releases. It's Dolby Vision image is beautiful. Regular Blu-rays are up-scaled perfectly. The 820 can play MKV video files on an external drive but it cannot play lossless audio (DolbyTrue HD, DTSMA-HD, Atmos) on MKVs. It will play Dolby Digital 5.1/7.1 and DTS 5.1/7.1 audio. The unit comes with Netflix, YouTube and Amazon Prime but like the Oppo-203, this baby is primarily a disc player but with a few extras. The biggest issue is the remote that comes with the unit. It's terrible. It pays to buy the remote for the UB900 on Ebay or elsewhere. It works with the UB820 and is light years better than the supplied remote. If you want the best image possible from HDR10 and Dolby Vision releases and superb Blu-ray 4K up-scaling, the UB820 is for you. If you're more interested in steaming apps and all kinds of video/audio combinations in external files, you may want to look elsewhere.

I bought this Blu-Ray player in 2020 when I finally made the move to an LG CX OLED and after being wowed by the amazing picture quality of the tv, I knew I needed something dedicated to play the hundreds of blu-rays I've been collecting over the years. After owning it for 4 years, I can't say anything negative about it aside from the fact that Best Buy stopped carrying physical movies in the stores which limits where I can purchase my movies. The players plays everything I throw at it and if something doesn't play, yeah right, everything that I put in plays like it should. I have the player plugged into my Denon X4700 so I can get the best sound out of the Blu-Rays and the best picture out of my newly upgraded LG 77 G4. If you're on the fence about getting this awesome machine, don't hesitate because they really are trying to get rid of physical media all together and streaming just does not compare to watching the movie from a 4k Blu-Ray.

It’s a 4K player. Thought it was gonna make my 4K projector look better but it didn’t

Upon receipt, did not play Blu-Ray, did play DVD. Returned fo Sony.

Overall picture quality and sound is excellent, I would dare say even a bit better than the Oppo 203 I had. The menus are easy to navigate and the HDR selector is a very innovative feature. Two complaints, one minor and one major. The minor one is that in my opinion there are just too many ways to customize the picture. I'm finally happy with the settings but it took a while. The major complaint for me is how it handled playing the 4K UHD discs of Planet Earth II. On Planet Earth II discs one and two, After I hit Play all, The HDR goes off and stays off. I have to manually turn on HDR optimizer to get it back. Only one out of 10 times did the HDR go off and then came right back on when the first scene began. I believe someone else also reported this issue in an online forum. Im hoping for a future firmware fix.

My first impression that this is the best 4K player out there and I have a few of them. Long story short it is outstanding. The remote on the DP-UB820 is really it's weak spot. Having had two previous Panasonic BD players I am also very familiar with the remote layout. Having said that this remote has the "Top Menu", "Netflix" and "Home" buttons too close to the navigation buttons. As a result I find myself constantly hitting the "Home" button for instance instead of the right navigation button and the Netflix button also in the way. It is really annoying! Panasonic the remote sucks. The Dolby Vision is great. This handles all 3 major HDR formats. There are a lot of setup options that will overwhelm you but that makes this unit extremely flexible if you have the background on setting up equipment. 5 Stars even with a non finger friendly remote which I would have given and overall 4+ stares but that is not and option.

I just got the player last week ordered I on Best Buy.com great player it kind of looks like the ub900 has 2 hdmi inputs . picture quality is excellent . 4k blu ray perform great , loading times are good performs like a premium player. blu ray up convert is very good also .

Let me start by saying that I've owned the first generation Samsung player, 2 of the Sony players, and 2 of the LG players so I've seen quite a few different players and they've all had some sort of issues. I've seen a lot of good things about this player so I took a chance and ordered it since I got a few different gift cards for Christmas and man I'm glad I got this player! This player is by far the best one that I've ever owned! I really like all of the different settings that this player offers over all of the other players that I've owned. The one setting that was very helpful was the setting where you can chose what type of display that this will be hooked up to for proper tone mapping on that type of display. I have an OLED and I could tell a huge difference when I switched it to the OLED setting. The picture quality is amazing!!! If you're looking for the best player on the market then look no further because this is the one!!

This blu ray player is awesome! Deep satisfying bass and audio and the picture quality is stunning. It handles HDR and Dolby vision and more. You will not be disappointed

Wow what a difference… I didn’t know movies could look so good.

This is by far the best picture I've ever seen and it is all thanks to this 4K Blu-ray player. I replaced an older Sony that I had in I thought the picture could not be better at all, but it blows me away. I wanted the best picture I could get and this one fit the bill, I wasn't going to spend thousands of dollars to get the best Panasonic out there. But this is everything I can help it to be.

The upscaling from 1080p to 4k is unmatched for a personal home theater setup

Excellent picture. Easy to set up. Good remote. The down side is everything is on the remote you cant even eject with out the remote!

The picture quality for 4k blu rays is incredible. Streaming features and apps are horribe. You are better off using your tv or another dedicated streaming device. I also didnt love the user interface.

Blu-ray drive in my Xbox One died, bought this to take over Blu-ray duties. Don’t have a 4k TV yet, bought this to have that capability when I do. Picture quality improved vs the Xbox, a better quality Blu-ray player will make a difference for sure. Unit connected to my WiFi easily, updates are automatic and quick. Excellent choice if you’re looking for better picture and sound quality from a Blu-ray player without spending thousands.

Best 4K Blu Ray Player money can buy. Really good quality, Dolby Atmos works great.

There is lots of nostalgia in electronics market. This player will blow it away and make all the cheap skates wish they did not drive Panasonic out of US markets. Clearly better than UB900 and OPPO 203. Firmware has delivered on DV updates.

The player provides excellent picture & sound for Dolby atmos dvds. It also does an excellent job accessing files on the home network.