Customer Ratings & Reviews
- Model:
- DP-UB820-K
- |
- SKU:
- 11557604
Customer reviews
Rating 4.7 out of 5 stars with 1868 reviews
(1,868 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Rated 5 out of 5 stars
High Quality player but a bit pricey
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit so far. Audio talks you through the setup.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M
Rated 1 out of 5 stars
Unit was DOA
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased this past weekend. Unboxed, plugged in and popped a disc in. Was making odd, loud noises. Didn’t make it through the first movie without freezing up that required a total shut down. Wouldn’t play 3 of 10 discs I tried. For a $500 unit, 30% failure rate is unacceptable. It’s going back when I have time this week. What a disappointment
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Rated 5 out of 5 stars
Time to optimize!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's all about the HDR optimizer. It'll make any projector display a better picture with 4k discs. Since projectors aren't super bright, the optimizer helps the picture pop. With the Dolby Vision support that other lower Panny models don't offer, this is the one to get.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star review, we deeply appreciate it! -M
Rated 1 out of 5 stars
Piece of Garbage Blu-ray Player
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst Blu-ray Player ever! Terrible piece of garbage! Four 4K discs in a row had constant playback problems with sound and picture quality. And Dolby Vision completely ruined my 4K Disc of The Unbearable Weight of Massive Talent. And I have a Sony X950H TV what supports Dolby Vision, Please no more Stupid Gimmicks being forced on me! Where are all the positive reviews coming from? because 4K definitely doesn't live up to the hype. Most discs don't work properly on when played on it. and Many discs start out way too quiet then gets way too loud the more playback goes on. It is way too finicky and can't handle much. Even the smallest amount of rewinding, fast forwarding, chapter forward, chapter backward makes it go haywire. It is terrible and clunky.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We sincerely apologize for the difficulties you are facing with your Bluray player. Our team is here to support you in resolving any issues with the video and audio quality. In order for us to fully assist you, we kindly ask for some additional information. Our knowledgeable agents are available to chat with and can help troubleshoot the unit at your convenience. Thank you for allowing us the opportunity to assist you in this matter.
Rated 1 out of 5 stars
Good when it worked, but mostly didn't work.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Magnolia employees were great and did everything they could to help. This review is for the player, not Magnolia or Best Buy. First Unit: Overheated causing unit to freeze/lock up. Had to unplug power cord and wait, then restart unit to finish the movie. Exchanged for a new, second unit. Second Unit: This unit works with 4K Ultra HD movies, and DVD movies, but NOT Blu-ray movies. When attempting to read the disc, the unit displays "This disc is not compatible for playback." I tried several different discs. Keep in mind, two of these were movies that were successfully read and played by the first unit. Panasonic Customer Support: Don't waste your time. Their responses not actionable and unrelated to the issue in any logical way. Summary: I wanted to like this player, a lot. I was a true believer based on the reviews. However, my personal experience with this product has been frustrating. This was the first Panasonic AV product I have ever purchased, and it will be the last Panasonic product of any type I'll ever buy. Maybe you will have better luck than I did.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We understand your disappointment. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please reach out to us on the following link: shop.panasonic.com/contactus
Mon-Fri, 9am-5pm EST
Rated 1 out of 5 stars
DP-UB820
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 4 months this DVD player suddenly started outputting video in a 4:3 format giving vertical black columns at each side of my picture. It is not the TV - I tried 2 different TV's There is no option to adust this in settings. I am having GREAT difficulty in contacting Panasonic support - their website gives no phone number & their automated support "AI" is useless. I will NEVER buy another Panasonic product.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hi Arfa, thank you for reaching out to us. We are sorry to hear about your player and the inconvenience it has caused. You may contact our tech support team via chat https://shop.panasonic.com/contactus Mon-Fri 9am-5:30pm est.
Rated 1 out of 5 stars
Panasonic 4K player, best online review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No REVIEW, I DONT OWN ONE YET, ESPECIALLY WHEN IT WAS $30-40 LESS 2 MONTHS AGO, yall raised the price after I'd been watching it for months, VERY ANGERY ABOUT THE PRICE INCREASE. I'VE SAVED $7 BEING A "PLUS MEMBER SINCE NOVEMBER 23RD, 2023. I WON'T BE RENEWING MY PLUS MEMBERSHIP
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We appreciate you bringing this matter to our attention. To address pricing-related concerns, we recommend getting in touch directly with the vendor or seller responsible for handling the shipment. -M
Rated 2 out of 5 stars
Unreliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have over 80 4K dvd’s And only a quarter of them are able to work on this 4K Player I have only had this for less then 1 year and I wish I hadn’t bought it.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for bringing your Blu Ray player problem to our attention. We sincerely apologize for inconvenience it has caused. We recommend that you contact our tech support team via chat https://shop.panasonic.com/contactus for further assistance.







