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Customer reviews

Rating 4.2 out of 5 stars with 2656 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use and the compatibility of the Official Universal Media Remote for PlayStation 4. Many appreciate its functionality for controlling Blu-ray players and other devices, as well as its affordability. However, some users experienced issues with battery life, connection stability, and button size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,656 reviews
  • Rated 3 out of 5 stars

    MEH

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the newer version was out when I bought this. Clunky and busy and not user friendly at all. Thought it could be a nice universal remote and I was SO wrong. Continually have to switch modes/inputs to function.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Def worth if you watch movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it's more easier to use for movies and netflixs.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to take the first one I bought back because it didn't work.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    PS4 remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The playstation four remote that I bought was a good one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome unless you have problems with your application.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controls the ps4 for watching discs and streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't tell you how many times I mess up a show when trying to gently use and set down the controller. No more. Love this remote. Good on battery life too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does what it is supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote fulfills it purposes. Not much to add about it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    PS3 version was better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this remote when it was on sale. Having previously had the official PS3 remote I thought I was going to be getting a convenient universal remote that would connect all my entertain equipment. I was so wrong. First, this is not made by Sony it is made by PDP, which means Sony licensed it out. Unfortunately, Sony has not used this device as it doesn't even recognize their own Soundbars. Then there's is the fact the remote can't switch functions on the fly so in PS4 mode the volume/channel Button is non functional. You have to select each system to gain control over it. Which is annoying as the version from the last generation did this well. I would look for a reliable third party choice cause this "official" remote is terrible.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needs more features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this remote can control sound and the PlayStation but it doesn't have a backlights which makes it difficult to use. You have to switch between the tv and PlayStation to control different functions which is a pain. And the remote doesn't work with all apps

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Needs improvements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this remote to control my PS4 to watch Hulu and Netflix. It doesn't work with Hulu and only kind of works with Netflix. It will not connect to my Sony surround sound so I still have to use numerous remotes.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with the TV and PS4, nice to have around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally I got this so I don't have to keep using my controller. Connects easily to your ps4* via Bluetooth. Excellent if you like to watch Blurays on your ps4

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice addition to controllers for the PS4.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps4 remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Makes it easier to navigate movies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You Get What You See

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a remote with the functions. Nothing to see here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy and great to have if you just want to watch a movie or stream some shows without killing your ps4 controller battery while it sits idle without timing out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for DVD but not VUDU

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote works sell but will not work in the VUDU app

    I would recommend this to a friend
  • Cons mentioned:
    Pairing

    Rated 2 out of 5 stars

    Overpriced $30, doesn't control Sony TV volume

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced $30, doesn't control Sony TV volume. Pairing was strange and didn't match the written instructions. I guess it's ok but really it's worth about $8.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ok remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok remote, some buttons sometimes don't respond to well.

    I would recommend this to a friend