Back when I used my PS3 as my Blu-ray/DVD player, streaming device, game console, PC video/music hub Sony came out with a universal remote for the PS3 that was fantastic. It connected automatically to my Sony TV and receiver with no prep whatsoever & controlled everything perfectly. It was so great I bought a 2nd for upstairs and another for a friend.
One would think Playstation would only improve on that great remote for their PS4 version, but instead as the only universal remote available for the PS4 it is riddled with issues.
SOUND CONTROL NOT EASILY ACCESSIBLE. Unlike any other universal remote I've used in the past 10 years (from cheap to expensive) this is the only one where I had actually select the AMP mode in order to adjust sound. It won't work if you're using the remote to control your PS4, TV, or other device without switching back & forth between 'devices' at the top of the controller. So if you use this remote plan to have to switch modes every single time you want to go from adjusting volume to doing absolutely anything else at all with it.
LIMITED FUNCTIONALITY. It also didn't connect automatically to my Sony devices, but okay I went through the process of elimination with all the different pairing codes. When I finally got them matched, I found the menu functionality available from my PS4 remote was very limited compared to my PS3 remote. For one, I could no longer access all of the menus on my Sony TV.
BATTERY ISSUES. I also realized this remote required a higher charge on the batteries before it became unresponsive than other remotes. I took the batteries that were working great in my PS3 remote & put them directly in the PS4 remote and it didn't manage to function (no button light up or anything). Put those same batteries in any other remote & they worked like a charm. I had to put in shiny new batteries before the remote would respond. So plan to get less battery life when using this remote. Inversely, the remote has to "power on" any time you wait too long between utilizing it, so expect delays when trying to pause or fast forward... all in the name of saving on battery usage.
TONS OF MISSING BUTTONS. I found the PS4 universal remote was missing buttons that were on the PS3 remote. This remote has no 3D, angle, -/--, audio, subtitle, angle, display, slow/step bckwrds, slow/step frwds, L1, L2,L3, R1, R2, R3 buttons... they're all missing. I use audio, subtitle, & angle a lot so this was quite a shock for me.
I really couldn't believe what an unusable piece of garbage this remote was. Obviously I returned it & will just have to settle for using my PS3 universal remote to seamlessly control every other device I have and use the game controller for my PS4... it's just so crazy.