Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $28.99
Clearance
The comparable value price is $29.99

Customer reviews

Rating 4.2 out of 5 stars with 2656 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use and the compatibility of the Official Universal Media Remote for PlayStation 4. Many appreciate its functionality for controlling Blu-ray players and other devices, as well as its affordability. However, some users experienced issues with battery life, connection stability, and button size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,656 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must Have for Movies

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely must have for anyone who loves movies. I purchased it because I was tired of the constant blue light on the game controller while watching movies with the lights off. The programming of additional devices is so simple, I programmed my TV and DirecTV accidentally as I was programming my sound system.

    I would recommend this to a friend
  • Cons mentioned:
    Button size

    Rated 4 out of 5 stars

    Generally great & reliable but occasionally not

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally good, but the mute button is much to small, it uses AAA rather than AA batteries so you have to replace batteries often due to AAA small volume. In addition it often fails to connect to the PS4 and you have to go into settings - devices - Bluetooth devices and remove it then reconnect it to the PS4. But at least it provides an acceptable way to control your PS4 with batteries which last far longer than the standard controller. Despite my complaints I would recommend this to others.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great remote that is very usefull!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this remote is amazing!! Not only does it work for my PS4 but it also works on my smart TV AND my analog av control receiver (aka stereo with TV/video capability)!! It even allows me to pull up my apps on my TV. The only drawback to it and this is probably not Sony's fault is the fact that it does not work with my Comcast set top box, even though it is supposed to. Comcast is always changing things around so they very well could have changed the codes for that option after the remote cam out on the market. I would definitely recommend this to anybody who is looking to buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Gets to be an "extra remote"

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't believe this was everything that it I thought it was going to be. It did not eliminate my auxiliary remote for my Samsung speakers. It did however, eliminate the TV, and cable box remote, as well as being convenient using it for simple things on the Ps4 itself. It is slim and takes up little space. It depends on what you want to use it for. It does eliminate 2 remotes. Overall, for the cheap price, it is hard to complain. Comes in handy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I recommend completely

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this remote it’s perfect considering we use our PS4 for everything we watch ! I also didn’t want to continue to use the controller and the remote at the same time, I usually lose the remote but this one is so convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to program and easy to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me 30 seconds to program the ps4 and about one minute to program the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pdp - Official Universal Media Remote For Playstat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for watching movies on PS4, can skip annoying on screen controls for movies and videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ps4 remote

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this remote cause I was tired of using my dualshock controller, this remote works great the only thing I dislike its a to long and has many useless buttons but besides that works as intended..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keys are clear and able to be viewed. The options it offers is superb. Soft keys. Quiet when pressing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought A remote for me to use on my PS4 and loved it so I bought one for my cousin.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great for any PS4 Media Heavy User

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first started using this setup was easy as adding a second controller. Function at the start were basic and only worked in Netflix and a few other apps but did not work in YouTube or Amazon Prime. After a recent PS4 Firmware better functionality has been added to the remote within the PS4 apps and now works with YouTube and Amazon Prime. If you are a heavy PS4 Media user this is a must. The universal remote works perfectly with my TV and cable box, although I am using my cable box less and less. Sony looks as if over time will update firmware of the PS4 to add better compatibility. Only issue I have is the power saving feature of the remote disconnects from the PS4 to save battery has no way of being changed. Right now after a certain time limit you have to reconnect the remote back to the PS4 before you can start using it, a mild issue when trying to pause a long movie quickly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Error code CE-30905-7, cannot connect Bluetooth device

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good better than having ur ps4 controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought cuz i getting tired of the ps4 controller cuz if u lay in the bed or table the L2 and R2 keep pressing when u watching NETFLIX so i got this so i dont have to deal missing part of the movie and the bad part not all tv work on this controller for old ones same with ps3 same reason

    I would recommend this to a friend
  • Pros mentioned:
    Remote control
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Does what it's supposed to do.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit hesitant to make the purchase because of the price and some of the negative reviews, but after dealing with just the game controller for bluray play back, I had to give it a try. After following the instructions to the letter, I had all my important devices working with it. In fact, it has all the functions of my my tv remote that not even my uverse remote can do! Some reviews complain about the volume pass through, but mine works just fine. My only issue is that, because of my power settings on the ps4, the remote gets disconnected and it take a few seconds to reconnect so I can pause (or use other functions) in the middle of a movie, which can be a little annoying, since you'd like to be able to use those functions instantaneously.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use
    Cons mentioned:
    Button size

    Rated 3 out of 5 stars

    Neat setup, but still lacking on PS functionality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great style, and easy to program. Not what I expected in functionality. Buttons don't work for almost any apps once using the app (Netflix, Hulu, Vudu). New update for remote would make this accessory worth it, but not quite there yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Takes some getting use to.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to accomplish 2 things: 1) reduce the number of remotes on my nightstand. Mission accomplished, although I had to manually enter the codes for my devices because the auto programming only wanted to find my TV. There are 4 programmable soft keys so you can teach it to use functions that would otherwise only be found on your manufacturer remote. Real easy to set up. 2) operate my PS4 with ought draining controller battery My most frequently used app is the WWE Network, the remote works great with it, that's all I've tested it on so far, but it works, I'm happy. Many other apps are still awaiting support. See manufacturer website for compatibility list

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Almost Universal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good remote, it's much better to use it to control the PS4 streaming apps like Netflix, Amazon, etc. than to use the PS4 controller and drain the battery while watching. It's good as a universal remote and works for your TV and cable box too. The only drawback is the volume function for the TV does not work while using it to stream videos or work the cable box, you have to switch over to TV mode to use the volume button.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect Universal Remote for PS4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little remote. The pairing of the device to the PS4 isn't terribly hard and depending on the other devices is just a matter of time. My only frustrations with the remote are how quickly it goes to sleep and how not all apps have built in compatibility for all functionality. However, these are minimal and with app updates I hope they will be addressed.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Great Remote for Videos

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the remote. It was a little hard to set up TV and AV codes in remote. (have Sony for both) it did set up and everything works good. the one big thing you need to remember is that remote will disconnect from PS4. after some time but just hit the ps4 button and good to go. Also slow to turn on but just because it has to connect to PS4 first. Love the remote easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connection

    Rated 4 out of 5 stars

    Good remote, very handy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the remote because I was tired of charging the PS4 controller so often and the cable is way too short to have it close while charging. Problem solved. The only reason I didn't give the 5 stars is because there is a lag when you havent pressed any button for some minutes while it reconnects. Not a deal breaker but a little bit annoying.

    I would recommend this to a friend