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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2656 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use and the compatibility of the Official Universal Media Remote for PlayStation 4. Many appreciate its functionality for controlling Blu-ray players and other devices, as well as its affordability. However, some users experienced issues with battery life, connection stability, and button size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 2,656 reviews
  • Rated 3 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote does what it claims it does. Harmony remote doesn't work on ps4 so had to get this.

    I would recommend this to a friend
  • Cons mentioned:
    Remote functionality

    Rated 2 out of 5 stars

    didn't work with our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get this remote to work so we had to take it back

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needs work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build and connectivity. Just some buttons don't do what you think they would do.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good remote. However, doesn't work well with Playstation Vue. Has excellent battery life.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as the XBox remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to choose between different devices---TV, PS4---to tell that machine what to do. Which means you can do pretty much everything with the PS4 chosen until you want to change volume and then you have to change back and back again. I pretty much just use the controller and my old XBox remote which still does volume without complaint,

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's a universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PDP has been making decent universal remote for Sony or a while now.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Connection Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a lot to connect and the provided instructions do not help. I had to YouTube how to connect the remote to a PS4. It took me a while to connect but ones I'm connected, it works great but when I turn off my PS4, it takes a while for the remote to sense the PS4 again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Universal controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to use it one time and got frustrated. Unknown if I will ever be able to use it?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great remote the only thing it doesn't work with Vudu and we watch a lot of Vudu.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not as universal as I had hoped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I feel like Sony let me down with this one. I have a Sony set up that consists of a 65" Sony 4k 3d tv and a 7.2 4k 3d compatible receiver. So, one would think that this remote would easily sync to and run these devices. Nope, it barely works with some of the functions of my tv and will not even hook up to my receiver. Not to mention that it is not even very easy to operate the blu ray functions on the ps4 and it is always shutting itself off. So, you have to remember to hit the "ps" button before using the remote just to pause or skip chapters. So, for the first time in my history with Sony I am highly disappointed. Hope they come out with a better version soon.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good remote For PlayStation. Would recommend to any ps4 user

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for lazy people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love this remote more if I was lazy and couldn't get up to change the game!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    flaky bluetooth connection ,dissapointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the bluetooth connect will not connect or will dropout or will require hitting the bluetooth button to re-activate the controls. The ps4 controller at the same location never has a problem. I got this for easier control while watching netflix but i still need to keep the game controller nearby.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not too shabby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent remote. Can control multiple Sony products. Stable not flashy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's like a ps3 remote, but not enough. At least my ps4 remote works well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a ok remote when it works...the programming process is not user friendly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Times out while watching movies then you have to press the ps button again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a practical universal controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is limited for controlling other devices, but controls the PS4 well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not the easiest remote to use but it works with the PlayStation

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just ok remote did not meet my expectations so had to return it.

    No, I would not recommend this to a friend