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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2656 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use and the compatibility of the Official Universal Media Remote for PlayStation 4. Many appreciate its functionality for controlling Blu-ray players and other devices, as well as its affordability. However, some users experienced issues with battery life, connection stability, and button size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 2,656 reviews
  • Rated 3 out of 5 stars

    Does not control the tv. :-(

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    :-( Had high hopes for this product. Works for some but not others.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nothing special u can buy something cheaper I bought it for the name

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the convenience of the remote when needed (Netflix etc. ).

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    virtually useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. It doesn't work on almost anything. Only works on blueray.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason it doesn't work with the Hulu Plus app on PS4.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not as nice as the PS3 remote, but it works as described.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work on YouTube

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controls don't work on YouTube. Very disappointed in this product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This control was not worth the money. I was very disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was free with my PlayStation. I wouldn't of bought it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly have to reconnect to ps4. Terrible control when connected. Bought for wife who hates controllers to watch videos, and she now lives controllers because this remote is that bad. 0 out of 10 would not buy again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Media remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok, sometimes takes a while to turn on. But livable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done. I wish the button layout was better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its adequate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There should be a way to update codes for the remote..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my ps4. It had a lot of bells and whistles it seemed. After reading more about it online I learned that it probably wasn't going to work on my older tv so I took it back. Looks neat, but I went with a generic remote to at least be able to work the tv.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product appears to lock up at times. You have to continually press the psp button when it locks up. When accessing apps such as netflix or hulu, you are unabe to use the back button to go back to the original screen. Would rather use the psp game controller than this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Each app decides whether to support this remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no standardization of the use of this remote. On Hulu it really sucks and very few buttons work. Even the main x, triangle, square and circle buttons sometimes don't do what a controller would do. Stupid.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    whatever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the remote is ok but i think the ps3 remote is better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I would not use this remote EVER!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch Netflixs/ hulu cant back out of the programs

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    batteries

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needs new batteries practically weekly not worth it at all since it's running bluetooth off of triple a's

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Remote control for p34

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it does work for the ps4 ,but in my opinion the remote control is overkill it's 12 inches long .with a ton of buttons to operate many things that your average person would probably never use. Why not a simple remote control to operate the apps?

    No, I would not recommend this to a friend