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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2656 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use and the compatibility of the Official Universal Media Remote for PlayStation 4. Many appreciate its functionality for controlling Blu-ray players and other devices, as well as its affordability. However, some users experienced issues with battery life, connection stability, and button size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 2,656 reviews
  • Rated 2 out of 5 stars

    Spotty connection, limited features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was certainly not all that I hoped for when looking for a remote.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Far Too Inconsistent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote does an adequate job of controlling my TV and received. However, it's controls are awkward and it's not backlit, so it's an inferior universal remote. Works on my PS4 about half the time, so I'm constantly using my PS4 controller. It's relatively inexpensive, but if it doesn't do the job, what's the point?

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    PS3 remote better than ps4!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to sync the remote every couple of days back to the ps4, really sucks!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote was horrible. Very limited in what it can control, so make sure you research on the web about it before you buy. It makes things more cumbersome that simply sticking with the PS remote itself! This should be removed from the shelves of all Best Buy stores. I returned it within a couple days.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good controller. Did not work properly. Not cool man

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Does not work with streeamed content.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Various controls for netflix or prime do not work properly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to make navigating YouTube TV better. All of the buttons you want to work don’t do anything, like channel up/down and back button. Might as well use a game controller you already have. Returned it after one week.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    can not get it to work on my ps4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can not get it to work on my ps4 waste of money so far

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Remote works half the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote has never worked completely since purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after >1yr

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great before then, the volume buttons aren't independent like on some devices which was annoying, but nonetheless it worked.....until it didn't.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor function, unresponsive tv remote for blue ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote often simply does not work with the PS4. You have to press the function buttons numerous times to get them to work and sometimes they do not work at all. The similar remote for the PS3 was great. Don't buy this one!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quality is long gone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought previous remotes for (ps3, xbox, xbox 360). And all of them have been great. But for the ps4 you can right away feel the quality of the remote control when it touches your hand. The quality is very poor. From A-Z.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk - avoid.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this piece of junk maybe three or four times, and then it absolutely, completely 100% DIED. It just stopped working. I tried installing new batteries, which didn't help. Save your money and avoid this thing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A remote to power on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep hoping that with more Ps4 updates this remote will do more but no such luck. They also break very easily so get the replacement plan.

    No, I would not recommend this to a friend
    • Brand response from PDP Team
      Posted .

      If you have not already done so, we strongly urge you to contact PDP support at https://support.pdp.com/hc/en-us/requests/new to get help from a representative. Support staff can assist you with the issues you've described. pdp

  • Rated 1 out of 5 stars

    Would not suggest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller was purchased to replace having to use the PS4 controller when only using video streaming apps.. The remote lagged and was far too confusing. More of a headache to use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    it's not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is kind of awful the instructions aren't correct they have an updated version of the instructions on their website too much of a hassle to actually use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only uses Bluetooth signal and no IR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like this remote but without IR support it is useless and just adds another remote besides my Universal Remote since none support Bluetooth except PS4.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PDP - Official Universal Media Remote for PlayStat

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item we were so disappointed to have purchased this item and in short amount of time no longer working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not until looking on my account did I notice this product. I never purchased this product. And need assistance in addressing this matter.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel this is a downgrade from the PS3 remote. Being a PS4 remote should be better but it is not and it is not even being made by Sony!

    No, I would not recommend this to a friend