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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2656 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use and the compatibility of the Official Universal Media Remote for PlayStation 4. Many appreciate its functionality for controlling Blu-ray players and other devices, as well as its affordability. However, some users experienced issues with battery life, connection stability, and button size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 2,656 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome remote!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes using my PS4 while streaming Movies, Netflix, Hulu, etc. so much easier. I no longer have to make sure my PS4 Controller is near me or charged so that I can pause, play, stop or whatever. This remote is small, compact and super convenient wherever I'm sitting.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS NOT A SONY PRODUCT! While it is licensed, it's pretty clear why Sony didn't want their name on this product. Controller won't even stay synced with the ps4. Literally 10 mins after you set it down it turns off even after changing the settings on the console. Looking past the cheap feel, it's unreasonably long and just feels awkward in your hand. The ps3 controller was waay better than this garbage.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it's universal with other electronics and is better than using the remote for watching blu-ray or streaming

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Only PS4 Remote to own

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation remotes are the best, I really like all of the features that it contains and if you are used to the PS3 version then this one will fit the bill. It contains everything that you need to control your PS4 incl. color-coded buttons for ease of use.

    I would recommend this to a friend
  • Cons mentioned:
    Button size, Connection

    Rated 2 out of 5 stars

    Not as good as PS3 media remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping using this remote was similar as the PS3 remote, but this is missing a lot of the buttons needed to be a "universal" remote. Tivo buttons for instance. Also, you constantly have to select the PS4 input to get it to control the ps4, it basiaclly times out in 15min so you have to reconnect all the time.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button size

    Rated 3 out of 5 stars

    Better for Netflix than a DualShock 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote is a good value but don't think you'll get Harmony type programability for this cheap. Pros: It's much better than using a DualShock 4 controller for watching movies, Netflix, etc. No more skipping around if you bump the controller. Cons: Buttons are tiny. The programming is limited. I could get my TV but not my tuner working so I still have to use another remote for that.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    One remote for most all.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was generally surprised when I found this remote to actually be able to control my TV also. Has option to also control a cable/sat box and amp. Also has learning ability for extra compatibility. The ability to control 4 items with one remote = sweet!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    not too bad!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good remote control to have if you hate leaving your controller on & hitting a button on accident.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good remote for PS4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good remote for PS4 users. I grabbed it when it was $9.99. totally worth it at this price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    remote doesn't do punch through volume but company sending replacment

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent, Could be Better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have something other than the PS4 controller to control blu-ray function, but if only it was backlit or had glow in the dark buttons. In a fully lit room should work fine, but fumbling around in a darkened home theater is a pain. Also, the remote going to sleep is annoying. If you get on sale go for it, full price no way.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Ps4, half the time I use the console to watch movies and Tv shows. I like the use of a remote over a controller and, as a bonus it work with my tv without me having to even program it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth It.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just for the fact that I can navigate most functions without having to discharge the battery of my Dualshock while not actually playing a game. Netflix, YouTube, HBO Go, Vudu and others are all supported streaming services as well as navigating the PS Store and the hub menus. Wish they would work on support for Hulu as I use that quite often as well but, all in all, still worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice remote control.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality and very fuctional, I like it so much.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife didn't want to use the game controller to control the tv. When she found out there was a remote that she could use we had to get it. My wife loves this remote and is super happy we got it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good addition to PS4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good remote for watching movies on ps4! Does more than control your ps4.

    I would recommend this to a friend
  • Cons mentioned:
    Pairing

    Rated 5 out of 5 stars

    Good enough

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multimedia remote for ps3 is better in my opinion but this one still does the job as well. Just having a hard time pairing it to my tv maybe because its a bit old otherwise a good product.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Great, but with a big problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I thought it would be impossible to sync to my PS4, but it turned out to be great. After 4 days it stopped working. It turns out it burned through my batteries. Not sure if I got a bad batch of batteries or a faulty controller, so I'll give you the benefit of the doubt. Anyway, be advised.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Slim Fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slim long remote. Easy to control and use. Battery life is good also.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh... It's alright

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on sale for $10 for I figured I would give it a shot. Doesn't work that well. Synced it to my PS4 via bluetooth, only to have it unlink multiple times. After 30 minutes, it stayed linked and was finally able to use it. Works but probably not worth more than $10 in my opinion.

    No, I would not recommend this to a friend