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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2656 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use and the compatibility of the Official Universal Media Remote for PlayStation 4. Many appreciate its functionality for controlling Blu-ray players and other devices, as well as its affordability. However, some users experienced issues with battery life, connection stability, and button size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 2,656 reviews
  • Rated 2 out of 5 stars

    Now a great remote. Sony missed the mark this time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible compared to the remote that came with the PS3. The fact that I have to power it on every time I want to use it, is a major inconvenience. Functionality is also sub-par compared to the PS3 remote. New consoles should be a step forward in technology, not a step back. You really dropped the ball on this one Sony.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Works for PS4 Awful for everything else!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup for the PS4 was a breeze and it works as advertised. Unfortunately I had very simple expectations for the rest of the remote that needed to be meet. 1.) Power on all my devices (Meet that) 2.) Basic functionality for my DVR (Completely missed the mark, wild button mappings) - Fail 3.) Be able to select/change inputs on my receiver - Fail Returning this tomorrow.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but u will have to press TV button if u want to raise the volume every time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    IT'S ABOUT TIME

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for most of the basic stuff, but some of the apps don't support it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have a remote for the PS3. I don't understand why that one will not work and I had to purchase this one to watch DVDs on the PS4? Good product with nice features. The same as the PS3 remote. Sony makes you buy this if you want a remote to watch DVDs even if you already have a remote for the PS3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best accessory!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your using PS4 to the fullest, you need this remote as your last accessory to control Blu-Ray movies and any streaming service. Also acts as a PS4 controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If you need a remote for ps4...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a remote for ps4 this is about your only option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had the one for PS3 this one is Even Better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a great Universal Remote, if only they had a white one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't Work on Second Day

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set it up and it worked great on the first day, but coming home the next day, the remote no longer functioned. I changed batteries, deleted the profile on the PS4, and tried to do the set-up once more and it no longer turns on. I'm returning this for a replacement and hoping that works.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Works on PS4 but that is about it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is cheap, does not work well compared to PS3 remote. I tried to get the TV part of it to work and never worked. It's smaller and just cheap. Buttons feel cheap compared to the PS3 earlier versions of this remote. The PS3 remotes automatically work and they worked with my TV. This thing has a lag and finally turns on. I got it on sale at $25 plus tax. I'm returned it. It would have to be $10 or less for me to want to keep it. I would wait until a better remote is released or this one is improved. I am just going to use my PS3 for watching movies and PS4 for games. The PS4 game remote's batteries drain very fast when watching movies. It's a shame that these accessory makers cheap out and produce garbage like this for an expensive price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No USB to BT dongle!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up one of these thinking it had a separate dongle that took IR and made it BT to control the PS4... it doesn't. My use was to control my PS4 with my remote that controls everything else already. I ended up selling mine to a friend that likes it well enough though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Overall good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about it seem to work fine. Except for a couple of things. You have to tell what mode your in. Also it will not work with the Vudu app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality remote.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully with my PS4, and my audio reciever. Can't use it for the projector though, but you can't have everything.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T BUY!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know what we all want. A remote to control all media devices in the house. I have a Sony Z9D, Sony receiver, Sony UHD Blu-Ray Player and PS4-Pro. Probably the worst remote ever. I hate to push AMP to controll the volume. You cannot turn your PS 4 on with it. Blu-Ray player cannot be controlled. TV cannot be controlled good enough. It's all from SONY, where is Sony's quality control prior to certifying??? Worst device ever!!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button size

    Rated 1 out of 5 stars

    Pass on this product to save your sanity

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete garbage. Who needs a remote that turns itself off forcing you to mash buttons for 10 to 15 seconds when you want to change the channel? Missing many of the key buttons from the standard game controller that are needed for Playstation Vue. I bought this thinking that it would be the perfect accessory for Playstation Vue, but it is less capable than the standard controller. Save your money and skip this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! Better than using the joystick. Quality product have one for the Ps3 as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue I had with this remote was controlling the volume on my sound bar. I had to use the signal learning buttons in order to control sound.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this expecting similar performance to the PS3 remote, disappointed in that the controls were not as intuitive as was for the PS3. Gave the remote away.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good alternative to using the DS4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent media controller. It feels a little cheaper than the official Sony PS3 controller. It has everything you need to control your system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 remote

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product but haven't used it yet...assuming it'll work fine

    I would recommend this to a friend