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Customer reviews

Rating 4.2 out of 5 stars with 2656 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use and the compatibility of the Official Universal Media Remote for PlayStation 4. Many appreciate its functionality for controlling Blu-ray players and other devices, as well as its affordability. However, some users experienced issues with battery life, connection stability, and button size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,656 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a purchase for my son and it works great he loves it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    PS4 remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than a controller when trying to play DVD/BluRay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for both my ps4 and TV. It is very convenient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with TV and makes watching streaming media and dvds easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works all the time. I could control my PS4 without using dualshoks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as advertised. Highly recommend it. Met all my needs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a working remote!!! Easy to use... Great device.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Crummy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've gone thru two now being responsive now. Even when it did work, it doesn't stay connected to the system like the PS3 version did. So if you are watching a movie for 30+ minutes and the phone rings, don't expect to be able to pause immediately. You'll have to push the PS button to reconnect it, then you can use the remote. The alternative is the standard gaming controller, and it's not like all the buttons are represented or marked there. Sony, fix it!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    PS VUE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to have TV like remote for when I'm streaming VUE. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to work with our TV and the PS4 and it works perfect

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This playstation 4 remote is the best thing ever..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote makes the PS4 easier to use when watching DVD's and BluRay's.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed to be the best option for making the ps4 more user friendly to non-gamers but it has some issues mainly bc it uses Bluetooth and goes into a standby like mode and has to be woken up

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works Good For Vue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote works good with Playstation Vue. Batteries go quick though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    PS4 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Way easier to use than the gaming controller

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works as expected. Easy setup and learning how to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote us great for watching blueray and streaming on my ps4.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish that this remote would actually work better with ps vue and some of the other apps. Maybe a firmware can fix this. Ok for $13 I payed for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like using remote instead when watching television

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Okay, not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 media remote only works with some apps. With Hulu, the "O" button will not respond. It is an issue that sony has when they produced the remote. The remote is nothing like the PS3 version.

    No, I would not recommend this to a friend