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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2656 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use and the compatibility of the Official Universal Media Remote for PlayStation 4. Many appreciate its functionality for controlling Blu-ray players and other devices, as well as its affordability. However, some users experienced issues with battery life, connection stability, and button size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,656 reviews
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great addition for PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little remote control. It's a great addition to any PS4

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    A little touchy.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well for basic controls, but there is a significant delay. Batteries die quickly as well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and is really easy to set up. Just what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a gift. I do know it gets used daily.. :)

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Ps4 media remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the remote works great just dont use dollor store batterys

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Setup Issues and Not Much More Convenient than DS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thinking it would be of some use, but I usually just picked up my DS4 when attempting to use this remote. I had a lot of issues with the Bluetooth pairing, but got it done eventually. Turning on the PS4 using this device feels a little laggy in comparison to the standard DS4. I currently use this to change my TV volume when my other remote isn't within reach. Also, you need AAA batteries, which are not provided.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome remote. Paired easily with PS4. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    PS4 REMOTE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is useful. It is much better than using the controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have for PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote to enhance you Blu-ray Netflix Hulu experience!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool addition and makes watch blu ray a lot easier to use.

    I would recommend this to a friend
  • Cons mentioned:
    Remote functionality

    Rated 1 out of 5 stars

    Just use your controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid buying this. Probably one of the worst gaming purchases I've made. I used to manage a game store so that's pretty bad. The remote just feels weird; nothing like the old PS3 remote. It also seems to be filled with glitches (which is common; there's a lot of complaining on the web). I tried contacting Sony and asked them how to fix it, but they gave me some completely random canned answer, i.e. it's defective please send to us and we will replace it. Problem is, is that it works. However, it doesn't work with the PS4 if it's taken out of rest mode. So you have to use your controller (what?!? Isn't that why you buy the remote?!?). It also doesn't automatically control the volume from any setting. Because the ps4 has a volume setting. It's right next to the where's my baseball bat icon so I can go office space on this trashy remote (I haven't been able to find the icon yet...). And those that have exchanged it seem to have the same issue. I usually don't bash Sony, but this is just awful. I should have reviewed other reviews first. Better to buy another universal remote that can control the ps4; not a plastic projectile that controls some alternate universe.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love having a remote for Playstation 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the remote for watching movies and Netflix.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with the shape and size. Very easy to use and functional

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    playstation 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it work very good on my ps4 and I will tell all friends a bout it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah read reviews and saw the issues, but I still got it anyways bought it for my brother and same issue on this as other customers he still wanted to keep it so I didn't return item.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to stop using the controller for Netflix but it turns itself off which is inconvenient

    I would recommend this to a friend
    • Brand response from PDP Team
      Posted .

      Greasemunkey81,

      We apologize for the frustration this product has caused. Please contact our customer service at [email protected] so we can start some trouble shooting with you. We would also like to hear you feedback! pdp

  • Rated 3 out of 5 stars

    Not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this remote to help de litter the number of remotes I have. The most annoying thing about this remote is that for everything I need to do I have to select the device I'm controlling. To change the volume, it doesn't automatically assume I need to change the volume on the tv, and not my ps4. So now, I've just found it faster and easier to keep my tv remote out as well. Didn't solve my problem of having too many remotes, but at least I can control my pa4 without trying to remember which buttons do what on the controller.

    I would recommend this to a friend
  • Cons mentioned:
    Pairing

    Rated 3 out of 5 stars

    Expected better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it was made by Sony, it is ok but I expected better performance, it has to be paired over and over..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote works great. Programmed it to TV and receiver and ps4.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, Multi-functional Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has functions for all PS4 operations and your TV as well. The only thing confusing is the need to use X for Enter on other remotes.

    I would recommend this to a friend