Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $28.99
Clearance
The comparable value price is $29.99

Customer reviews

Rating 4.2 out of 5 stars with 2656 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use and the compatibility of the Official Universal Media Remote for PlayStation 4. Many appreciate its functionality for controlling Blu-ray players and other devices, as well as its affordability. However, some users experienced issues with battery life, connection stability, and button size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,656 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super item works perfectly and functions with ease

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works with Bluetooth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I look how this remote works via Bluetooth so you don't have to point it directly at the console. I would like it more if it had backlit keypad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote, works wonderfully and easy to use!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote works perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it does everything I need it to plus more..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Goes great when trying to watch movies...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Daughter loves it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter watches YouTube on her PlayStation and having to always charge her controller so I bought the remote for Christmas and she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great media remote.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this remote to use with my PS4 for the Playstation Vue service from Sony, everything works as expected. The pairing with the PS4 was very simple and I also paired it to my LG TV without any problems. Highly recommended this remote if you don't want to use the PS4 controller for media playing in your console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great replacement if you have a Sony everything set up, makes you think you are actually controlling everything from your TV instead of a ps4. Just make sure in your controllers setting to set up bluetooth connection instead of USB connectivity

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Decent remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great universal remote. Does drain batteries. Way better than using the game controller to watch videos etc

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to find item. Happy I was able to order it through best buy. I was unable to locate it elsewhere

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too Small

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote does the job, but is too small for big hands, plus the back button (circle) is oddly placed. Volume punch through for amps is not supported either.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great for all your video needs on ps4 without your gaming controller. Only downside is it has all the keys except the L's and R's " the trigger"

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but could be more useful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to have a remote to give the Ps4 a more movie-watching feel. But it would be better if it actually turned my system on when I used it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be better if all the buttons worked ... (I'd ment not all of the buttons are recognized by the universal controller) some of them won't work

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Clunky for use with PS Vue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item feels a bit clunky when using with PS Vue and lacks some of the functionality I would expect with it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Remote for PS4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work perfectly with Playstation Vue; battery life is good; button layout is a bit confusing and cumbersome, lots of unnecessary buttons.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has all the features I need required to control my systems. The only flaw is I have to constantly change TV just to higher or lower volume.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my TV and PS4. It did not work with my Klipcsh soundbar. Still a good remote with lots of functions on it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs updated functions

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the remote for my PS vue cable tv and it doesnt have all the button options my game controller has

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but not great...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The universal functions are really beneficial and work excellently. The Playstation functions, however, leave a bit to be desired. Like the game controllers, the remote must be re-synced every time you use it, which is fine for a gamepad you never put down until you're done with, but for a remote whose only needed between movies or shows, it gets very irritating. The PS3 remote never had this issue, I don't really understand why the PS4 version does.

    I would recommend this to a friend