Customer Ratings & Reviews
- Model:
- AE1001
- |
- SKU:
- 6438271
Customer reviews
Rating 4.2 out of 5 stars with 184 reviews
(184 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers are satisfied with the ease of use and the price of the Wi-Fi Smart Plug 15A (2-Pack). Many appreciate its compatibility with smart home assistants like Alexa and Google Assistant, enabling convenient voice control. However, some users experienced difficulties with connectivity and setup, finding the process somewhat challenging. Overall, the positive feedback on ease of use and affordability outweighs the negative experiences reported by some users regarding connectivity and initial setup.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Good, but
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as an app, but does not connect to the Google Mini.
This review is from Peace by Hampton - Wi-Fi Smart Plug 15A (2-Pack) - White
No, I would not recommend this to a friendBrand response from Hampton Products Team
Posted .Hello, I'm sorry to hear your Peace by Hampton Smart Plugs are connecting to your Google Mini. If you will give us a call at 833-732-2324, we will be happy to assist you with connecting them to your Google Mini.
Rated 3 out of 5 stars
not smart as I thought
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device is not that easy to connect to wi-fi router.
No, I would not recommend this to a friendBrand response from Hampton Products Team
Posted .Hampton strives to provide the highest quality products to our consumers. We would like to hear more about your specific problems connecting to your wi-fi and have the opportunity to restore your confidence in our product. If you would kindly contact our PBH Care team at 833-732-232 or at www.pbh.care, one of our specialists would be happy to help.
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Wifi plug
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to connect to alexia even though it is stated on the box as being compatible. Ordered 2 boxes and none would connect, I'm sure I would give it a better rating if it would of worked because of the price.
This review is from Peace by Hampton - Wi-Fi Smart Plug 15A (2-Pack) - White
No, I would not recommend this to a friendBrand response from Hampton Products Team
Posted .Hi Jarrett, I'm very sorry to hear you haven't been able to connect your plugs to Alexa. They are compatible; please call our Peace by Hampton Care Team at 833-732-2324. We will be more than happy to help you get them connected.
Rated 2 out of 5 stars
Not recommended smart plug for alexa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of them is very glitchy. Sometimes it works sometimes dies. I have to reset it several times in order to get it to work. I use alexa - and alexa sometimes didnt recognize. I wouldnt purchase this again.
This review is from Peace by Hampton - Wi-Fi Smart Plug 15A (2-Pack) - White
No, I would not recommend this to a friendBrand response from Hampton Products Team
Posted .Hello, I'm sorry you're having trouble with one of your Smart Plugs. We would love the chance to help you resolve the problem and restore your faith in our product. Please call us at 833-733-2324.
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Doesn't work as advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift for someone. They were never able to connect these to their home wifi so it was a useless gift.
This review is from Peace by Hampton - Wi-Fi Smart Plug 15A (2-Pack) - White
No, I would not recommend this to a friendBrand response from Hampton Products Team
Posted .Hi, I'm sorry to hear the person you gave the Peace by Hampton WiFi Smart plugs too was not able to get them connected to their WiFi. We would be more than happy to help them troubleshoot the problem. Our Customer Care Team can be reached at 833-732-2324.
Rated 2 out of 5 stars
Smart plugs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only one out of two worked. The one that works I really like but very disappointing to get a faulty one too.
This review is from Peace by Hampton - Wi-Fi Smart Plug 15A (2-Pack) - White
I would recommend this to a friendBrand response from Hampton Products Team
Posted .Hello, I'm sorry to hear one of your Peace by Hampton Smart plugs is not working. We are happy to help you get it working. Please call us at 833-732-2324.
Rated 2 out of 5 stars
Ehh so so
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took a lot of finesse and trial and error with the alexa to get this to work. Wasn't as easy as plug in and go
This review is from Peace by Hampton - Wi-Fi Smart Plug 15A (2-Pack) - White
No, I would not recommend this to a friendBrand response from Hampton Products Team
Posted .Hi, I'm sorry to hear you had so much trouble connecting your Peace by Hampton WiFi Smart plugs to Alexa. If you experience any further problems with your plugs, please contact our Customer Care Team at 833-732-2324.
- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Not a good buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work. I have tried many times, but it wont connect to my wifi.
This review is from Peace by Hampton - Wi-Fi Smart Plug 15A (2-Pack) - White
No, I would not recommend this to a friendBrand response from Hampton Products Team
Posted .Hello, I'm sorry to hear that your Peace by Hampton Smart Plugs will not connect to Wi-Fi. We would really like the opportunity to help you get them connected. Please give us a call at 833-732-2324, or open a support ticket by going to pbh.care.
Rated 2 out of 5 stars
Can't use it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, the plug didn't work well to connect to Wi-Fi router. I can't use it at all.
No, I would not recommend this to a friendBrand response from Hampton Products Team
Posted .Hi Paul,
I'm sorry to hear you can't use your Peace by Hampton Wi-Fi Smart Plug. We would love the chance to help you get your plug working. Please call our Customer Care Team at 833-732-2324 or open a support ticket by going to https://www.pbh.care/hc/en-us/requests/new.
Rated 2 out of 5 stars
Difficult to program.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.App poorly designed. Difficult to program. Would not buy again.
No, I would not recommend this to a friendBrand response from Hampton Products Team
Posted .Hi, I'm sorry you had a difficult time programming your Peace by Smart plug. We would be more than happy to help you, and would like to hear more about your experience. Please contact our Customer Care Team at 833-732-2324.
Rated 1 out of 5 stars
Had to return.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get this smartplug to work. I tried multiple times to connect it with the light and google home. I called customer service and even Best Buy. I had to return it and get a refund.
No, I would not recommend this to a friendBrand response from Hampton Products Team
Posted .We are sorry to hear you are not satisfied with your purchase of our Peace by Hampton Wi-Fi Smart Plug. Hampton strives to provide the highest quality products to our consumers. We would like to hear more and have the opportunity to restore your confidence in our product. If you would kindly contact our PBH Care team at 833-732-2324 or at www.pbh.care, one of our specialists would be happy to help
Rated 1 out of 5 stars
I guess you really get what you pay for...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I believe I was sold an ineffective smart plug; however after contacting the manufacturer company, they issued me out a new one. The staff at the Hampton Co. are very friendly and eager to help. Its just the plug (that I purchased) sucks.
No, I would not recommend this to a friendBrand response from Hampton Products Team
Posted .Hi Preston, We are sorry to hear about your experience with your Peace by Hampton Indoor Smart Plug, but we are happy to hear your that our Customer Care Team is taking good care of you.
Rated 1 out of 5 stars
Go with other brand
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t take much to knock whatever is plugged in out. Other brands that are at same or lower price would be better than this. The app is okay when it works for me.
This review is from Peace by Hampton - Wi-Fi Smart Plug 15A (2-Pack) - White
No, I would not recommend this to a friendBrand response from Hampton Products Team
Posted .We are sorry to hear you are not satisfied with your purchase of our Peace by Hampton Wi-Fi Smart Plug. Hampton strives to provide the highest quality products to our consumers. If there is anything we can do for you, please do not hesitate to contact our HamptonCare team at 1-800-562-5625. One of our associates would be happy to assist you.
Rated 1 out of 5 stars
Frustrating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave up after three days of trying to get these set up. They even messed up Alexa. Returned to Best Buy for refund. Went back to old fashioned light timer...so much easier.
This review is from Peace by Hampton - Wi-Fi Smart Plug 15A (2-Pack) - White
No, I would not recommend this to a friendBrand response from Hampton Products Team
Posted .Hi Lynn, We are sorry to hear about your experience with our Wi-Fi Smart Plugs. This is a fairly new product for us, and we would like to hear more about your experience and learn from it, hopefully. If you would please give us a call at 833-732-2324.
Rated 1 out of 5 stars
Poor Smart Plug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was never able to pair this Smart Plug with my Smartphone I tried in a different outlet, it was impossible. Alexa never found them. Hard to connect. Not recommended.
This review is from Peace by Hampton - Wi-Fi Smart Plug 15A (2-Pack) - White
No, I would not recommend this to a friendBrand response from Hampton Products Team
Posted .Hello, We are sorry to hear about your experience with our Wi-Fi Smart Plugs. This is a fairly new product for us, and we would like to hear more about your experience and learn from it, hopefully. If you would please give us a call at 833-732-2324.
Rated 1 out of 5 stars
Not Happy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would love to write a wonderful review, unfortunately I Can't!!! My order has been delayed since Black Friday and here we are January 8, 2021.
This review is from Peace by Hampton - Wi-Fi Smart Plug 15A (2-Pack) - White
No, I would not recommend this to a friendBrand response from Hampton Products Team
Posted .Hello, We're sorry to hear your order was delayed. We hope it has been delivered by now. If you have not received your order or need any assistance, please contact our Peace by Hampton Care Team at 833-732-2324.
Rated 1 out of 5 stars
Hampton plug
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No instructions included. Had to call number on box for help. Too much t have to do.
This review is from Peace by Hampton - Wi-Fi Smart Plug 15A (2-Pack) - White
No, I would not recommend this to a friendBrand response from Hampton Products Team
Posted .Hi William, We apologize about your experience, the feedback we received when testing the product was that it was simple enough to put basic instructions on the box, and have the Peace by Hampton app guide you through the rest of the setup. If you would like help with your Peace by Hampton Smart Plugs or if you have any questions, you can contact our Customer Care Team by opening a support ticket at pbh.care or calling 833-732-2324.
Rated 1 out of 5 stars
Plug in
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them connected but won’t stay connected not good product
This review is from Peace by Hampton - Wi-Fi Smart Plug 15A (2-Pack) - White
No, I would not recommend this to a friendBrand response from Hampton Products Team
Posted .Hi Dee, I'm sorry to hear your Peace by Hampton WiFi Smart Plugs will not stay connected. I would love a chance to speak with you and help resolve the problem you're having. Please call our Customer Care Team @ 833-732-2324 or open a Support Ticket at PBH.Care.
Rated 1 out of 5 stars
Hampton Stopped working in 3 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hampton worked for 3 months and all of a sudden stopped working.
No, I would not recommend this to a friendBrand response from Hampton Products Team
Posted .We are sorry to hear you are not satisfied with your purchase of our Peace by Hampton Wi-Fi Smart Plug. Hampton strives to provide the highest quality products to our consumers. We would like to hear more and have the opportunity to restore your confidence in our product. If you would kindly contact our PBH Care team at 833-732-2324 or at www.pbh.care, one of our specialists would be happy to help.
Rated 1 out of 5 stars
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and feels very cheap. Better go with a different brand. Returning it today
This review is from Peace by Hampton - Wi-Fi Smart Plug 15A (2-Pack) - White
No, I would not recommend this to a friendBrand response from Hampton Products Team
Posted .Hello, I'm sorry to hear you feel this way. We strive to provide good products. I would love to hear more about your experience and have a chance to make it up to you. Please contact us a 833-733-2324 and ask for Zach.