Customer Ratings & Reviews

Constant problems trying to get this set up even with the help of geek squad

I can’t get the bridge to connect to the alexa, online tech is no help

I tried and tried and couldn’t get it to work pretty upset about it.

This product stopped working after just over 30 days of use. Best Buy refused to take it back.

I had to buy this product to connect my light strip that I bought which I siding know at the beginning

Drains phone battery when you put the app on Worthless!! Can’t find phone if it’s dead!!

Not working on some lights, awaiting delivery on two lights

Great idea but all my lights were turning on and off it looks like Christmas. had to return.

If you don't have fast internet this will drop your bandwidth a lot for some reason.

can't connect any light bulbs to it, tried multiple times

With the echo plus, you do not need this product so we returned it.

I could not make it work, 2nd product of this type that I tried.

I didn’t like hue lights. Wouldn’t stick my television

I have had a hue bridge and lights for sometime now and I love it. I have hue lights throughout my house and being able to control them all , on off, brightness, and color for the places I have those bulbs is great. Easy to set up, and just works great. That said a few things have improved over the last 2 years to give this product a true 5 Star review. 1) The app is finally decent -- it was brutal before, so brutal that a third party app for hue lights worked better. Now it is easy to setup scenes and light groups so you can control various lights in groups, and have preset customized colors and or brightness 2) BR30 Bulbs in white! For those of us with recessed lights, or finished basements, the only option for the longest time was the colored lights. And that can get REALLY Expensive, especially if it is in an area that you have lots of lights, and do not even want the color capabilities. Well now you can get HUE Dimmable White bulbs at a fraction of the cost. ( Be careful though to by HUE not just Phillips or it wont work ) 3) Harmony Hub integration - If you use harmony hub for your home, you can integrate it so that you can create a complete activity with lighting. So for example hitting the watch movie button on your remote, can not only turn on the tv and sound, then switch to your roku, but it can also set the lights to the color/brightness state you want. 4) Integrates to Echo ( and to google home, especially if you are using the harmony )That's right, you can control light groups by name and for on and off. 5) The Hue Switch. At first we had the Hue Tap - it was kind of clunky, hard to press the buttons, I for one didnt like it, but it was better than having to use the physical switch and actually turn the lights off, - but now they have the Hue Switch. It can be set to turn things on or off and or DIM, and its not only super user friendly, works great, but is pretty inexpensive. If you have been thinking about getting into the world of customized lighting, the product concept is really well flushed out at this point.

Bought this at Apple Store due to the fact Best Buy is always sold out of it. There is a reason since it is an awesome device. You plug it into your router and it just works great! You can not only sync lights but other devices sync with Hue to make them even better!

Pros: easy to set up, and use. Cons: price seems to be controlled by the manufacturer and is the same at many retailers, cant connect to hue light bulbs and sync to music unless you have a third party app.

Love HUE! Small and easy to install. Energy efficient and convenient.

Works fine after initial setup by Geek Squad linking it to my home network

Bought this bulb to upgrade from Gen 1. All transfers were seamless and easy. Dont uninstall your Gen1 before upgrading. Transfer all bulbs to the new hub before removing. Much easier.

Super easy to set up. It is best to put somewhere near a wireless source.