Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
458471
SKU:
4684500
$52.79
Save $13.20
Comp. Value: $65.99

Customer reviews

Rating 4.7 out of 5 stars with 2489 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the Hue Bridge, especially its ease of use and compatibility with other devices. Many users also appreciate its overall performance, connectivity, and simple setup. However, some customers have expressed concerns about the product's price and the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,489 reviews
  • Rated 1 out of 5 stars

    Hue phillips

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get it to work. Tried everything I could find , no luck

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is just ok. Sometimes it works, but sometimes it doesn't.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was very well priced so I decided to purchase it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not very easy to operate and can only be used with a direct LAN connection instead of wifi. The directions don’t help much and I havent Used it but a couple times since I purchased It.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The product box was shipped damaged

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product box arrived damaged so I returned it and bought from another store. The product is great; however, my experience buying from best buy was not good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t connect well with the internet and app

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box doesn’t connect well with the inter and the app

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great functionality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You dont get to really unlock the use of the hue lights until you get the bridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as described

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Philips smart bulbs needed to be factory reset- this isn’t easy with philips so we got this to allow our bulbs to be reconnected to our hub. It worked as described.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for 1st timers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor way to start your entry into the smart home field.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wound not connect to WiFi

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what I did with any different Ethernet cord the device would not connect to my wifi. Would get power light and plugged into to router light but never connect to wifi. Nothing online would help since it needed to be connected first. So bad product in my opinion

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HUE Bridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to replace my HUE bridge that died.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this bridge, second one I've bought for my home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bridge is a great product!! I love the Phillips hue lights have many colors to choose from an works great with Alexa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for mood setting in house

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I’ve purchased for the house in a decorative way can customize every room color with just one app

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Extra price you have to pay for use

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stupid that you need this bridge in this day and age of smart home. I would appreciate is philips would do without this.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Can’t find my hue lights

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not at all happy with us and I’m very likely going to return it. It’s unable to find my lights. Super annoying.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It works, Just has to connected to a Router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really dislike the fact in order to use the hue lights you needed the bridge and the bridge has to be connected directly into the router. Decided to return.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Think Before Investing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems pricey for all the components and individual bulbs. The light is nice but it’s clearly a luxury almost cheesy item

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Software not fully baked

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all of my electronics purchases I get that there will be updates, enhancements, etc. I do, I get it. That being said, the transfer process from the Gen 1 bridge to the Gen 2 bridge worked fine. It was a little clunky but worked. What was not in the documentation and only found out in the user forums at Apple is that Siri can only be used by ""1"" user! HUH WHAAAHHHH?!?!?! I am really hoping this will get addressed by an update soon, but come one guys. Also, Siri gets stuck finding some of the bulbs. Great feature that needs work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad quality

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets stuck all the time, I would not buy it again or recommend it to others. Low quality, very disappointing

    No, I would not recommend this to a friend