Customer Ratings & Reviews
- Model:
- 458471
- |
- SKU:
- 4684500
Customer reviews
Rating 4.7 out of 5 stars with 2489 reviews
(2,489 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the Hue Bridge, especially its ease of use and compatibility with other devices. Many users also appreciate its overall performance, connectivity, and simple setup. However, some customers have expressed concerns about the product's price and the app.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish you didn’t need this for hue light. Make sure yours works.
No, I would not recommend this to a friendRated 1 out of 5 stars
A Disappointing Purchase
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had the 1st generation bridge that was deprecated by Philips, but when it reached EOL we were compelled to buy the second generation. It still hasn't connected with our Google Home, no matter what we've done. Very disappointed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Very Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won't connect to internet. Tried multiple times. Connected to a different ethernet cable and still nothing.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hue light and hue bridge are not responding to me WiFi and therefore are not working. I'm told there are hundreds of colors to choose from, we'll I only get the default color. Nothing I bought is recognized. Not the phone Phillip hue app, bridge 2, lights and wireless l. This product has been useless, a scam and waste of money
No, I would not recommend this to a friendRated 4 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like it Is like I have my own Show thankyou
I would recommend this to a friendRated 1 out of 5 stars
Jury is still out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m frustrated. I bought this as a hub to bridge my Samsung smart things hub/devices to HomeKit. I cannot get past the first installation step bc it wants to connect to a light which I don’t have a light.
No, I would not recommend this to a friendRated 1 out of 5 stars
Does not work - will be returning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the older version of the Hue Hub - it worked fine. Decided to pick up the new version for the improved marriage with Alexa and other devices. Can not get it to work or recognize a single bulb (have 25). I'm thinking I must have gotten a dud. Will be returning to try again.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn’t work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a replacement for a hue bridge that broke. When I got home the prongs were missing so I had to use my power cable from my original bridge that powered my last unit but for some reason this bridge wouldn’t power...
No, I would not recommend this to a friendRated 1 out of 5 stars
Not again
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is sporadic and only partially works with Amazon Alexa 4 of my Phillips Hue bulbs will not turn on by voice command, the customer service is Not helpful.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It can only connect to products up to ten feet. The customer service is garbage. When you went to set it up on the app and you made a mistake you can’t go back on the app.
No, I would not recommend this to a friendRated 1 out of 5 stars
Forced Purchase by Philips
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.total rip-off, they took a perfectly working Hub deactivated it for the internet to force you to buy their version to Philips communism
No, I would not recommend this to a friendRated 1 out of 5 stars
Unable to use.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not connect to either the modem or router. It didn’t help to talk to either Phillips or Xfinity.
No, I would not recommend this to a friendRated 1 out of 5 stars
I did not like the idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As everybody knows the technology is changing, and so they should let you control the lights from your phone instead using that part as the way to update and adjust the lighting of your room.
No, I would not recommend this to a friendRated 1 out of 5 stars
Why do I need this smh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One star because it sucks that I have to buy this just to control my one little hue light strip smh
I would recommend this to a friendRated 1 out of 5 stars
Mr
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hue bridge had a few problems and wasn’t able to be fixed by the Geek Squad and ultimately had to be returned.
No, I would not recommend this to a friendRated 1 out of 5 stars
Best Buy experience not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a gift for a relative. And wasnt a good gift for that person. I am now stuck with it because I could not return it due to Best Buys 14 day return policy
No, I would not recommend this to a friendRated 1 out of 5 stars
Constant problems trying to get this set up even w
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constant problems trying to get this set up even with the help of geek squad
No, I would not recommend this to a friendRated 1 out of 5 stars
My hue bridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t get the bridge to connect to the alexa, online tech is no help
No, I would not recommend this to a friendRated 1 out of 5 stars
Oh well:..
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried and tried and couldn’t get it to work pretty upset about it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't Buy!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product stopped working after just over 30 days of use. Best Buy refused to take it back.
No, I would not recommend this to a friend