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Customer Ratings & Reviews

Your price for this item is $189.99
The comparable value price is $296.99

Customer reviews

Rating 4.5 out of 5 stars with 539 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 539 reviews
  • Rated 2 out of 5 stars

    Lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lights are prettt nice but are a bit fragile with wiring, and too expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and elevates the experience of watching a movie

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Totally adds to the tv watching experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Try

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth your money product which work’s easy and upto expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    an amazing addition to watching tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best way to watch tv. i wish i could give this 10 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing color and they way it mounts to the tv is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightstrip

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge improvement from the previous strips Hue has sold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for a tv set up, super easy and convenient

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Installation fail

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible experience trying to install! Gradient strip is not as flexible as it appears in the installation videos! 3M tape does not hold! After 30 mins of fighting with the tube I gave up and returned, purchased the gradient tube instead.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software still needs tweaking but it is a nice addition.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hue - extras cost $$$

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was a great item but turns out on top of the couple hundred spent on just the light, you have to spend a couple hundred more for it to be able to copy TV lights and have special effects.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can I curse here? Because that’s what mounting this atrocity made me want to do. The included mounting hardware is almost necessary, but complete trash. Doesn’t hold in place...complete headache. Once I finally duck taped my light strip in place, I powered it on to find dead spots and shorts. Philips is sending a replacement out, but seems like that may take months to arrive. I have over 50 Philips Hue products in my home and none have been a terrible as this one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excited about this but having to pay an additional $200 for another piece of equipment to make the lights work ruined it. Found an alternative that I love and didn’t have to spend $400+ for some background lights.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good lights; terrible, horrible software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent strip of lights, the software it requires is absolutely a nightmare and gives me constant problems. It’s frustrating that this requires so much extra hardware sold separately but I understand the tech aspects.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not good at all, bought it and corner of the lights did not work so I returned it and got another one and same thing happened, very disappointed in this product. Would not recommend it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are several parts that plug together. The one that goes into the top of the box that sticks to the tv is easy to break. I’ve had it less than 5 months (only opened and used for 3 months due to moving into née house) and I have to buy a whole new light strip because of that one part. When it did work, it reset itself often causing a lot of time to get it back up and working. It was awesome…when it worked…just couldn’t always keep it working. It might give it one more try.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    caution

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lights are great. quality of connector is bad, breaks every time. buy the strip only if you dont mind replacing it once the tiny little connector breaks, which it will, friction, gravity, not later, soon, breaks, its about 1000x more difficult to install than opening a toy from toys r us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these for behind the tv, ads a new cool experience to watching a movie . Use daily as just a extra source of light in the room

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty Strip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last section of the strip does not even work. For this price, that’s entirely unacceptable!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nice concept... works ok... but way too expensive.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can use two of them in the same sync box. Plus this has two areas of lights they are out and has to be returned. Shipping took over 20 days as well. Overall a bad experience.

    No, I would not recommend this to a friend