Customer Ratings & Reviews
- Model:
- 7821030U7
- SKU:
- 6371158
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers value the Hue Play Starter Kit's brightness, ease of use, and ability to create ambiance. Many appreciate the straightforward setup and compatibility with other Hue products, although some find the app could be improved. A common concern is the relatively high price point. While some users mention the size of the lights, the overall feedback highlights the positive impact on lighting and entertainment experiences.
This summary was generated by AI based on customer reviews.
Identity theft
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only writing a review because I'm not the person who ordered this product and because this person found my information has used it for his/her personal gain. I apologize if I'm giving this product 1 start because it's not you alls fault. But just because this is not an item in purchased or used.
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi there,
Thank you for your message. We are sorry to hear you are experiencing this inconvenience. We would like to see how we can be of assistance. If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards, Philips Consumer Care
Bad Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this and was extremely excited to set it up but when I got it the Hue bridge did not work so I couldn't use it. The lights could be used as normal lights but that's it. I contacted their support and tried to fix it but they couldn't so they told me to just return it and get a new one.
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi there, Josh. Thank you for your message. We are sorry to hear about the inconvenience. Please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Requires sync box to work with the tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok but it requires sync box to work with the tv.
No, I would not recommend this to a friendnot as advertized
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the lights do change colors - manually by app. But to be effective as behind tv lights, another product is required at a $250 price tag. Item returned
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So not worth the money because it becomes a bad addiction. They want you to invest in this to spend more money.
No, I would not recommend this to a friendThis pos does not have wifi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mi boisss!!! Its Eli, this fuxk has no wifi capability are we back in 1990? You need to hook it up directly onto modem
I would recommend this to a friendmissing the ac plug to connect to the lights
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.box was missing the ac plug to connect to the lights. what a waste of time.
No, I would not recommend this to a friend- Pros mentioned:Brightness
Using outside the box....
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'll probably get more for my TV because I don't use mine like most people. I put mine under a shelf over my dresser so now they're part of my bedroom lighting and I can now see my socks. 1 navy blue and 1 black? Not this time, socks.... I'd have preferred to use the light strips but if Philips thinks I'm going to buy 80 inches only to use 24; they have another thing coming. Why they dont sell additional lightstrip components like connectors, splitters and most importantly, the controller is beyond me. I'd much rather buy lightstrips, use them in 3 locations in 24" increments but I guess that's another review.....
I would recommend this to a friend - Cons mentioned:Price
it's hue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love it so much except all hue product is way too overpriced
No, I would not recommend this to a friend Decent nice colors
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good doesn’t give enough light for a 70” tv would probably need another set.
I would recommend this to a friend