Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Model:
456699/473363
SKU:
7863116
Your price for this item is $49.99

Customer reviews

Rating 4.4 out of 5 stars with 593 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the hue Tap Remote Switch's ease of use, battery-free operation, and straightforward setup. However, some customers have reported issues with button functionality, price, and reliability, while others have expressed concerns about the design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 593 reviews
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    I've gone through 2 in two years

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my first one 2 years ago, after about 7 months it stopped working. I tried re-pairing to the hub and it wouldn't work. I bought a new one and a year later this one stopped working too... I refuse to buy another one as they suddenly stop working. They're barely even used because we have our hue system paired to our Google home and Amazon echo. I'm disappointed with the quality of these switches.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Needs some work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lights are great! Not a big fan of the Tap. I might have a different opinion if Phillips included the Tap with the lights but for the extra cost of the Tap I think it is fair to have higher expectations. Setup was difficult even though I followed the instructions closely. Once setup the Tap usually requires a slam or a hit to get the lights on and off. To be fair though occasionally it works perfectly but Phillips could and should do much better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is much better product than many others i have tried from different companies. But the buttons dont work correctly with assigned lighting all the times.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    He tap remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked ok until I got google home. I can't seem to get the two to work together. So I'm not too happy with this thing stuck on my wall.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It was ok.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok. I thought it would be able to mess with the settings more than I was able to.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wasn't what I needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was too complicated and I returned it. It really wasn't what I thought it was and I replaced it with a Hue remote switch.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never gets used

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never should have bought this.. I love the hue system and this is one mistake i made ..its unnessicary.. Totally useless really

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Tap is kinda useless

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very helpful. Especially when there are Alexa’s and google homes. Waste of money

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not My Favorite Hue Product

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this disc to turn on several different hue lights. It was terrible and did not work very well. I returned it one day after purchasing it and trying to get it to work. Maybe it was me, I did not like this switch.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button functionality

    Rated 1 out of 5 stars

    Just buy two dimmer switches

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and returned shortly after. Depressing button three will push button one intermittently.....frustrating when I saw some reviews that shared similar problems. The dimmer switch gives more function and you can buy two for the tap switch's price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Item arrived broken.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item arrived broken. It's been weeks and I have still not received a replacement.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer the dimmer switch to this. Never use this

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I don’t like it...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is non electronic which I knew but you have to press hard meaning you really should pick it up (no just walking by and pressing the button while it sits on the table). It’s clanky and cheapish at least to me. It is however made from heavy plastic.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Hue but this was a waste of money. I returned it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    functional but didn't like

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked really well, however didn't like the buttons and how bulky it was. It looks like 4 separate buttons, however it one master button, it just depends on which of the 4 you push to get the light setting you programmed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worked only for two months

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the hue back in Aug 25, 2018 and today November 8 2018 the devise is broken and not responding. After setting it all up its Time to take it Back and see what Best Buy can do about it. Not pleased about this.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Typical HUE accessory

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like most accessory products and applications from this company it underwhelms. The lights themselves are great but this device is limited to three light/function as per par for the course

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It's not more than a switch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just another toy to make me lazy . i could do it in my phone without the need for buying the hub remote .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not worth it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    breaks constantly and forgets its settings, buttons are hard to identify

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just Nah

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't really see the value. We have the app....this just seemed like clutter

    No, I would not recommend this to a friend