Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 425 reviews
(425 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 4 out of 5 stars
Excellent toothbrush, one weird design choice
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This toothbrush combines everything you expect from a Philips brush (superior cleaning ability and ease of use) and adds to it in a BIG way with the charging case. The battery life on the brush is very good on its own, but the fact that the case itself doubles as a charger with a simple USB-c plug means you no longer have to worry about whether or not you can bring this on a long trip without it dying. There is one interesting quirk that many not care about but it was annoying enough for me to knock off an entire star. The tooth brush and brush head will NOT fit in the case if the hard plastic cover is on the brush head. As someone who always uses these covers (especially since they come with them equipped) I think this is a huge design oversight on a product that is placed in an absolutely premium price point. Is that enough for me to not recommend the brush? Absolutely not. It does, however, make it not perfect and worthy of 5 stars in my opinion.
This review is from Philips Sonicare - 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ - Midnight
I would recommend this to a friendRated 5 out of 5 stars
Great Toothbrush!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This will be my 3rd Philips Sonicare toothbrush over the past 12 years or so and this one is by far the best one I've ever owned. It is very light, which actually took some getting used to because the previous ones were heavy and I really liked the way they felt in your hands. This one is slick...both visually and while holding it, but that is really the only bad thing I can say about it. I like the stand and the speed at which it recharges. I like the multiple settings that control the force the toothbrush uses, and allows you to use. As for the app, while it's handy and fun to use, I don't really use it. It's easy enough to brush each top and bottom third for 20 seconds however the app does have some features that people may find useful. As for me, as long as I'm brushing for two minutes twice a day...that is all the information I need. While I haven't used it yet, the carrying/travel case is sharp and I like that you can charge the toothbrush while it is in that case with any USB charger.
This review is from Philips Sonicare - 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ - Midnight
I would recommend this to a friendRated 5 out of 5 stars
Best toothbrush!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Deep cleans teeth with timer to make sure you have brushed long enough. Easy to use app.
This review is from Philips Sonicare - 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ - Midnight
I would recommend this to a friendRated 5 out of 5 stars
Premium intelligent feature rich toothbrush
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a high end electric toothbrush with advanced features. The handle has a sleek solid build and feels premium. It comes with one brush head, a charging base, and a compact leather travel case. The brush can be charged from the case using the USB-C cable, which comes handy during travel. Also, with USB-C, there is one less cable to carry. Make sure to charge the toothbrush fully before your first use. The A3 brush head that comes with this is an all-in-one brush head and definitely feels better compared to other compatible ones. You can still use any compatible brush head, given the A3 is on the expensive end. I wish they had included more than 1 brush head with this unit. The toothbrush comes with SenseIQ technology. You need to download Philips Sonicare app to make best use of these features. The brush communicates with the app on how much pressure you are applying, and adjusts the intensity in real time based on your brushing style. The app also provides personalized guidance on your brushing process by dividing your mouth into 6 zones and how to brush in each zone. You need to have the app open when brushing for this progress tracking and personalized recommendation. The app also lets you choose from 5 different cleaning modes. The toothbrush comes with 3 intensity settings that can be changed by pressing the intensity lights under the power button. Overall, if you are looking to upgrade your electric toothbrush, consider this intelligent toothbrush with rich features for next level brushing.
This review is from Philips Sonicare - 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ - Midnight
I would recommend this to a friendRated 4 out of 5 stars
A little more than you want or need!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent product….in my view though, it is to complicated. you download an ap to program certain things and it can provide feedback….too much!! I gave 4 stars because it has the best power….I still use it as a dumb toothbrush.
This review is from Philips Sonicare - 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ - Midnight
I would recommend this to a friendRated 5 out of 5 stars
Exceptional Cleaning Power and User-Friendly Desig
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend this product for anyone looking to upgrade their oral care routine. It combines cutting-edge technology with user-friendly features, providing a superior brushing experience.
This review is from Philips Sonicare - 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ - Midnight
I would recommend this to a friendRated 5 out of 5 stars
Brings Tech into Brushing Teeth
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Basics, the tooth brush is comfortable and does a great job on the teeth. You can connect it to your phone and use the app to track progress and get feedback on brushing. No complaints on this toothbrush other than the cost. If you like the tech part, this will be great.
This review is from Philips Sonicare - 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ - Midnight
I would recommend this to a friendRated 5 out of 5 stars
Performance expectations.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third Sonic brush and this model so far is the best.
This review is from Philips Sonicare - 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ - Midnight
I would recommend this to a friendRated 5 out of 5 stars
This Sonic Care is a winner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never thought I would enjoy an electric toothbrush. Never knew why I needed one. But when my dentist recommended this one, I thought I would try the best. I think I found it. Yes it is expensive. But it just works. It makes me look forward to brushing and with the Sonic care app, it literally coaches me how to brush properly. If it lasts the year and a half of the warranty or longer, I think it is worth it.
This review is from Philips Sonicare - 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ - Midnight
I would recommend this to a friendRated 5 out of 5 stars
Toothbrush is excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this new toothbrush. Very powerful and app is useful. Expensive but worth it!
This review is from Philips Sonicare - 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ - Midnight
I would recommend this to a friendRated 5 out of 5 stars
excellent care
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.can properly and easy to use save money on dentist
This review is from Philips Sonicare - 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ - Midnight
I would recommend this to a friendRated 5 out of 5 stars
Great toothbrush.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great product. Does what its supposed to with ease.
This review is from Philips Sonicare - 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ - Midnight
I would recommend this to a friendRated 5 out of 5 stars
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really great electric toothbrush. I have no complaints. And the app works well as well. Highly recommend.
This review is from Philips Sonicare - 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ - Champagne
I would recommend this to a friendRated 1 out of 5 stars
Stopped working 11 months later.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this toothbrush before it stopped working. It did a great job keeping my teeth clean. Unfortunately 11 months in it became very loud and the brush was vibrating but not cleaning at all. Its way too expensive to die so early.
This review is from Philips Sonicare - 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ - Champagne
No, I would not recommend this to a friendRated 5 out of 5 stars
Must Have
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If your looking to change your game on brushing, go for this.
This review is from Philips Sonicare - 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ - Champagne
I would recommend this to a friendRated 3 out of 5 stars
kool
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.no doubt its a good tooth brush.. but little pricey..
This review is from Philips Sonicare - 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ - Midnight
I would recommend this to a friendRated 1 out of 5 stars
Junk!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit died after exactly one year! philips offered me a 20% off a new $400 toothbrush. it just died wont turn on at all. This is the fourth philips sonocare that has died on me in 5 years. I cant ever recomwnt this brand ever again.
This review is from Philips Sonicare - 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ - Midnight
No, I would not recommend this to a friendRated 1 out of 5 stars
Price Too Much
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rip off - Same one on Amazon is $309.99. I would buy from Amazon
This review is from Philips Sonicare - 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ - Midnight
No, I would not recommend this to a friendRated 1 out of 5 stars
Defective and Philips wants "patience"?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product stopped working properly after 9 days and support "wants to look into it" as opposed to replace. Stopped recognizing smart brushes, tried 3 new A3/C3's. Reset handle, unpaired, repaired, uninstalled/reinstalled app, turned bluetooth on/off. Tried different location. Connected as new handle. Deleted all brushes. Also won't turn on scrubbing feedback. I asked Philips Customer Care to replace and they want me to be PATIENT? This is a NEW, $300 product with the worst support I've ever seen. DO NOT BUY.
This review is from Philips Sonicare - 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ - Midnight
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi there, thank you for taking the time to write us a review. We're very sorry to hear your Sonicare is acting up, and can imagine this is quite inconvenient for you. We would like to take a closer look at your case, and assist you further. Feel free to contact us on Facebook (@Philips) or Twitter (@PhilipsCare). Then, we can provide you with further assistance. Hope to hear from you soon.
Kind regards,
Philips Consumer Care.
Rated 1 out of 5 stars
Not built to last
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this toothbrush almost three years ago, and it recently stopped working. Considering the price tag of $400, I expected better durability, especially since the warranty only lasts two years. In contrast, my Oral B electric toothbrush, which I bought for $100, has lasted over a decade without any problems. I expected much more from this product.
This review is from Philips Sonicare - 9900 Prestige Rechargeable Electric Toothbrush with SenseIQ - Midnight
No, I would not recommend this to a friend







