Customer Ratings & Reviews
- Model:
- HX8332/13
- SKU:
- 5399103
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers love the AirFloss Ultra's ease of use and its effectiveness in cleaning teeth, leading to improved gum health. Many appreciate its compact size and reasonable price. However, some customers found the water pressure insufficient and desired more power. The product's cleaning ability and portability are frequently praised.
This summary was generated by AI based on customer reviews.
Not very powerful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very disappointed in this product, From reviews I read, compaired to water pick
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi there, we're sorry to hear you did not find your Airfloss powerful enough. Don't hesitate to contact us, as we'd be happy to help. Please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://philips.to/fb247) and Twitter (https://philips.to/tw247). Alternatively, you can reach out to us via the contact page on our website (https://philips.to/2XeizXO). One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was forced to give one star because choosing NONE was not an option..Buyer beware!!!!... For what this gadget cost I am shocked at what a useless hunk of junk it is. Unfortunately I redeemed $100 in points rewards so I can't get a refund. Would definitely not recommend this product. Very disappointed.
No, I would not recommend this to a friendBuy Floss
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While the product works, it doesn’t accomplish much. I can do more for much less with dental floss
No, I would not recommend this to a friend- Cons mentioned:Water pressure
Too little pressure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough pressure to remove food bits between teeth. Get a water pick--they work!
No, I would not recommend this to a friend its okay i guess
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it worked well till it stopped working after 30 days
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi Lily, thanks for taking the time to write a review. We're very sorry to hear that your AirFloss has stopped working, and we're eager to help. Could you reach out to us on Social Media? We’re available 24/7 on Facebook (http://www.facebook.com/Philips) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
fair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it.s a good product for someone who is looking for that type of product. ask your dentist what they recommend
I would recommend this to a friendCAN'T JUDGE THE QUALITY TILL GET IT TO FUNCTION
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BAD NEWS NEVER BEEN ABLE TO USE IT THE NOZZLE WON'T FIT DOWN IN THE UNIT AND CLICK IN P;LACE AS INSTRUCTIONS CALL FOR I'LL HAVE TO TAKE IT BACK AS SOON AS I CAN TRIED TO CONTACT CUSTOMER SERVICE BY PHONE FOR TECHNICAL ADVICE BUT TO NO AVAIL THEY ARE IMPOSSIBLE TO CONTACT BY PHONE EVIDENTLY
No, I would not recommend this to a friendBrand response from Philips Consumer Care
Posted .Hi ,
We are sorry for the inconvenience and thank you for sharing it.
The line can be busy so we will advice you to use the link to reach out to the support team https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&Producer=philips&retailer=Philipswebsiteserviceandrepair
For any additional information come back to us at any time via social media (Facebook and Twitter), or via the contact page on our website. One of our colleagues will provide you with the best assistance.
Kind regards,
Philips Consumer Care
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is garbage. It literally gave out the day befofe the return period ended. And i couldnt return it because i work 6 to 6 so i had no time so now i am stuck with an expensive water flosser that doesnt even function. I do no recommend. Waste of money and time.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi there,
thank you for leaving this review, we appreciate you bringing this to our attention. We're sorry to hear that your AirFloss stopped working and that you weren't able to return it. We can imagine this was quite inconvenient for you. We would love to assist you with the issue(s) you're experiencing with the device, so please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Ok but not the best
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good, I recommend getting the water pic flosser.
No, I would not recommend this to a friendIt's "ok"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did before n after tests and couldnt really "see" the tartar getting removed. ); Plan to return.
No, I would not recommend this to a friendNot thrilled.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't necessarily recommend this to a friend. I have an Waterpik Water Flosser that is far better. I was hoping I could use something that wasn't nearly as bulky as the Waterpik but this Sonicare is only good in a pinch when pressed for time. Don't waste your money.
No, I would not recommend this to a friendDoesn’t Last
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased AirFloss and it has worked well. I really liked this type of AirFloss over the other brands. However 11 months in the AirFloss no longer works. I will be researching other products and will attempt to contact Philips for a replacement.
No, I would not recommend this to a friendDidn't even work for a week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sonicare flosser didn't even work for a week. I've purchased other sonicare flossers and loved them. I discarded the box assuming I wouldn't have a problem this quickly and my loss. I can't return it and it died within a few days. I tried charging the battery and it squeeks, that's it! Don't waste your money on this one.
No, I would not recommend this to a friendReturned after
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Checking reviews..w not recommend. Suggest buyers do beforehand
No, I would not recommend this to a friendOnly good for 6 months !
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are worthless. I have had 4 of them. Paid for 2 and they provided 2 replacements. Keep thinking it is me. But each one has lasted 6 months and then they quit. I give up!
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi Seppi,
thank you for leaving this review. It's unfortunate that you've experienced issues with every single AirFloss so far, and we can imagine why this would be disappointing for you. We would love to help you with any issues you experiencing with the device (if you're still in possession of it), so please feel free to get in touch via social media. We’re available 24/7 on Facebook (https://bit.ly/3yBQ1qb) and Twitter (https://bit.ly/3g2fXmw). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
The Worst
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Run from this product. Received my 2nd unit 3 days ago, first one died after a week. This one didn’t even make it the week before it died. Loved using it, did its job but not looking to get a new one every week. 2nd one on its way back.
No, I would not recommend this to a friendAIR FLOSS NO NO
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased a previous model twice before and loved it. This particular one (and updated version) did not work. I charged it for 24 hours then used both water then mouth wash and all I got was puffs of air. Had no choice but to return it.
No, I would not recommend this to a friendGreat concept but
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This worked for about a week then the pump would not work Returned for refund
No, I would not recommend this to a friendWater pick did not work for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like the small water pick. Returned product.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a bad purchase. It just stopped working after another 2 months. It looked like it was charged but when i hit the button to start it, nothing. Very disappointed with sonic are on this one.
No, I would not recommend this to a friendBrand response from Philips
Posted .Hi, thank you for taking the time to reply to write a review. Sometimes the charging button can get stuck due to accumulated toothpaste residue. We recommend rinsing the toothbrush head and handle separately after every use and cleaning the power button with a damp cloth. If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!