Philips Sonicare - AirFloss Ultra - Interdental cleaner - Black

Clean the spaces between your teeth with the Sonicare AirFloss Pro. This interdental cleaner is ideal for people who don't floss often and can be used with water or mouthwash for a thorough clean. The Sonicare AirFloss Pro helps remove plaque and improves gum health to keep your mouth healthy.
$89.99

Protect your product

Learn about Replacement Plans
Protection Plan Options
Cardmember Offers
Our experts recommend

Overview

What's Included


  • AirFloss Ultra
  • 2 x nozzles
  • 2 oz. BreathRx mouth rinse
  • Charger

Ratings & Reviews


Overall Customer Rating:
80% of customers would recommend this product to a friend (209 out of 264)

Features


Hold down the activation button

To activate continuous automatic bursts or press and release for manual mode.

Customizable settings

Allow you to select single, double or triple bursts to clean your entire mouth in 1 minute.

Removes up to 99.9% of plaque

Helps prevent cavities between teeth.

Nozzle snaps on and off

For simple replacement. For best results, replace every 6 months.

Slim, ergonomic handle

For ease of use.

Rechargeable lithium-ion battery

Lasts up to 2 weeks per charge. Handle LEDs show charge level.


Overall customer rating

4
80%
would recommend to a friend

Pros

Cons

  • Rating: 1 out of 5 stars

    The worst product in 30+ years

    Posted
    TheBestBuyDude
    • My Best Buy® Elite Plus MemberElite Plus Member

    As Dontana recently stated, the AirFloss Ultra is a very broken product. I have a lot more experience than most with this Sonicare Product. I've had 3 of them and they were all different product numbers. The largest failure rate was the internal pump. It will go bad after time. As someone else stated "banging the bottom of it on a flat surface" may be a workaround (and a sad workaround at that) if you're lucky but it will fail eventually. If you dig and do research you will see there are numerous versions of this second generation Airfloss product. It has a lot of problems. The first one I had lasted about 4 months. The "bang workaround" worked once or twice before it died. While using it if the pump skips a moment while in use this is a telltale sign that it will likely go out. Once it is completely dead you'll press the button to start it up and hear the tiny ring sound but nothing will pump. My second pump lasted about 9 months. The pump died in it too but before it broke a tiny IMPORTANT piece fell off of it and I had to keep reattaching it to keep using it. I didn't want to take it in right away because at least the pump was working....until it wasn't. This important piece that fell off was a very cheap design. Notice that small band of silver that attaches the air floss hose to the unit itself? It isn't glued or permanently in place. It can pop off. It's a cheap plastic ring that is used as the adapter between the body of the flosser and your floss head. A lot of people may not even experience the problem because they don't remove it often (keeping your floss head clean will avoid nastiness). I remove it so that it can properly be hit with a UV light kit I have from my Sonicare toothbrush set. After enough time taking it on and off the unit.....pop goes your ring. Hope it doesn't fall down the drain! The third and final unit only lasted two months. The same problem with the pump. All 3 units were completely different versions. Also, as a test, I only used the Sonicare mouthwash product that came with it for the third unit. I wanted to be sure it wasn't an issue with using other mouthwash products or that it didn't like the quality of my water. It still failed. Another note for all users of this product. Look inside the unit where you pour your mouthwash/water. Look down at the bottom of the chamber and you'll see a hole where the liquid flows into the Airfloss. Depending on what your using (water, mouthwash) you may also see stuff that hasn't cleared out and may have set in your unit making it a little unsanitary. It's good to check it to ensure it is clean periodically. My recommendation is to stay away from this product and go back to the original Airfloss. They actually sell for more on the web because they work and are hard to come by. If Airfloss version 3.0 ever comes out it may be worthwhile to check it out again. If you do purchase the Airfloss Ultra then buy the Best Buy 2 year warranty. You MUST buy it! The nice thing about their policy is that you can bring in your dead unit and pick up the newest version right off the shelf but you'll have to pay the difference if it is higher than your previous one. Also, if you return it you do not have to use the refunded money on another Airfloss Ultra. You can use it on another product if you want to which is what I did and purchased a Waterpik Wireless unit. I'm not promoting Waterpik in any way. They have their own problems with wireless as where you plug the unit in will always get water into it when you use it wirelessly and eventually build corrosion in it until the plug can no longer generate a charge. Here's hoping it at least lasts the two year warranty! :)

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Loved my old AirFlosser, but not this one

    Posted
    msmr
    • My Best Buy® MemberMember

    My much-beloved 3-year-old AirFloss HX8240A died and needed to be replaced, so I shopped around for a new one. The AirFloss Ultra was on sale at Best Buy and so I ordered one. I've been really disappointed. The AirFloss Ultra has a redesigned nozzle that is very difficult for me to position between my teeth because it has a collar of rubbery plastic sticking out from around the harder plastic nub where the liquid shoots out. My old AirFloss had no such collar and was very easy to position between my teeth. The nozzles that I prefer do not fit the AirFloss Ultra, so I have to use the ones with the collar. Also, compared to my old AirFloss, the single/double/triple jets of liquid do not seem as powerful, leading to just so-so flossing. Maybe the rubbery collar is getting in the way? In any case, I'm really disappointed and am going to try purchasing the cheaper AirFloss (not-Ultra) to see if it performs like my old HX8240.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Limited life span

    Posted
    SteveP
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is my third one over the years. I love the unit but with time you will get a small amount of leakage of the mouthwash or water you put in the chamber. This, along with the daily vibration of the unit, eventually lead to the plastic body to develop a hairline crack and made the unit useless. I still like it for I have been able to get a good 9 months to a year of daily use out of each one. I use it on the double pulse setting and find that works best for me. You will need to fill the chamber at least 3/4 to full each time to make it completely around your mouth without it going dry. Every so often I would take the head off and soak it in alcohol to disinfect it. Just rinse it off thoroughly before using it again. Using this along with manual flossing and then my Panasonic electric toothbrush has made a big difference in my oral care... at least according to my dental hygenist :)

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    This Product Is Defective

    Posted
    Dontana
    • My Best Buy® MemberMember

    I bought this product last month and it has already stopped working. When I called Sonicare for a replacement they told me that they couldn't replace the item, only refund my money. The reason given was that the product has had serious problems and they are developing a replacement. I wouldn't object too much about a refund except Sonicare told me it would take six to eight weeks to get my money back. I purchased this item directly from Sonicare and they didn't give me six to eight weeks to pay them. I feel this is very poor customer service for an item they admit is defective.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Okay but Room for Improvement

    Posted
    PoulsboViking
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    There were few choices so I bought the one with the best warranty. The footprint is small and everything works as expected. The gentlest setting is still pretty powerful so it does result in some bleeding at times. The water reservoir is very small and it's not clear just how much of an oral solution one could add without damaging the unit. I hated it at first but really wanted to use a water pik instead of floss. With use and more skill, I have avoided the impacts that sent shock waves through me at first. I would suggest reading many reviews of different options before deciding what to buy.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    This Product Is Defective

    Posted
    Dontana
    • My Best Buy® MemberMember

    I bought this product last month and it has already stopped working. When I called Sonicare for a replacement they told me that they couldn't replace the item, only refund my money. The reason given was that the product has had serious problems and they are developing a replacement. I wouldn't object too much about a refund except Sonicare told me it would take six to eight weeks to get my money back. I purchased this item directly from Sonicare and they didn't give me six to eight weeks to pay them. I feel this is very poor customer service for an item they admit is defective.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Open your mouth and say "Ahhhhh". This is Great!

    Posted
    RobInPhilly
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Bought this for my spouse who has Parkinson's, so he could use it in the shower. Nither of us like using the great big Water Pic counter top one we have. It's awkward even for me to manage without dribbeling or spraying water and mouthwash all over the counter and floor. This Sonicare unit is so easy to use at the sink, or in the shower. In short it's fantastic, easy to hold, aim and fill...and the alternating water/air pulsing does a super cleaning and gum massaging job. HIGHLY recommend this along with the Sonicare BLACK Diamond electroinc tooth brush system.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Older model seemed to be more effective.

    Posted
    Greg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 500 ContributorTop 500 Contributor

    This is the second AirFloss I have owned. (I needed to replace the first one after a few years of use when the head broke and replacements were no longer available.) Personally, I liked the earlier version better. It seemed to deliver more water and power with each "spritz." One improvement, however, is the reservoir on this version is larger and I can AirFloss all my teeth without having to refill the reservoir, which is nice. Even though I liked my earlier version better, I still prefer to use the AirFloss as opposed to traditional flossing. We will see what my dentist thinks soon enough, I supppose.

    I would recommend this to a friend




Product images, including color, may differ from actual product appearance.