Customer Ratings & Reviews

This has become the family brand and model for toothbrushes. I will say that the last one started giving out after many years and it took awhile to recognize that we needed to replace it.

I loved it while it worked lol, bought this toothbrush 2 years ago. Now it will not charge anymore. I thought it was the charger but my partners toothbrush charges just fine on the same charger.

I liked it, i wish there was a softer setting for sensitive areas

Purchased this toothbrush for my son. The first one that I got him lasted for 3 years. I think that says a lot about the quality. The new one has a brush head that notifies you when it’s time to replace it. My son thinks it’s so cool.

I've used several different brands of rechargeable toothbrushes over the years and all of them have fallen short of my expectations. This Sonicare ProtectiveClean 5100 is the exception to all my previous experiences. This one works fantastic. I was very pleasantly surprised by all it's features and abilities. First off, it's sleek and not at all bulky. The diameter of it is easy to hold and maneuver and I never felt like it was difficult to position it where I needed to. Even the charging base is small so it doesn't take up a lot of space on the counter. It has three modes of operation. These I found were for three different types of brush heads. One is for normal cleaning, one is for whitening and the last is for gum care. It comes with the brush head for cleaning. When you turn it on, all you feel is a small vibration. It has a two minute timer on it that beeps every 30 seconds to let you know when to move on to the next quadrant in your mouth. I was shocked at how clean my teeth felt when I was done brushing. Honestly, they felt like I just had a cleaning at the dentist, nice and smooth. Brushing with a normal toothbrush doesn't even come close to the way this Sonicare made my mouth feel. The brush heads have a microchip inside that communicates with the base and tracks how long the head has been used. After a set amount of time, the brush head replacement reminder lights up on the base letting you know it's time to replace it. It also has a pressure sensor to let you know with a series of pulses, if you're pressing too hard. This is really a nicely designed unit, they seem to have covered all the bases. It also comes with a plastic travel case. The best rechargeable toothbrush I've ever had, by far.

It's ok, but I prefer round brushes. I have a small bathroom & will get a water oil & toothbrush combo, to save room.

Noticeable difference from regular brushing and I love that I can carry it with me when I travel

This was my second electric toothbrush. The first one by oral-B seemed to be rough and the cleaning pattern seemed to be ineffective. This toothbrush has a much better cleaning result.

Great toothbrush! Been using sonicare products for a few years but they are great!

I had been shopping around for this item to give to a family member as a Christmas gift but I was becoming very disappointed at the prices I was seeing. When I went to Best Buy I noticed a significantly lower price and immediately chose the item. My family member is also very pleased with the performance.

I have been using an electric toothbrush from a competitor for over 10 years now and the battery on the brush had no juice left and so it was time to change up. And so I picked up the Sonicare ProtectiveClean 5100. I was initially a bit skeptical as I really enjoyed my old brush and thought it did a great job but my sister swears by Sonicare. My old brush head was smaller, round and oscillated back and forth in a circular fashion. The 5100 brush heads are like the other Sonicare brush heads, similar to a conventional toothbrush but with a side to side brushing movement. It does a great job getting into the crevasses between my teeth without being to forceful/abrasive against my gums. The 30 second quadrant timer helps to keep you on track to giving all areas of your mouth equal attention but this feature is not unique to this brush and seems to be pretty standard now. All in all, it is a good mid-range toothbrush that is perfect for someone looking to upgrade from an older/cheaper model or for someone who is trying out an electric toothbrush for the first time.

Bought it as a Christmas gift to give. I think it will be appreciated.

Unfortunately Phillip’s quality at least on these toothbrushes is very disappointed, this is my 3rd product including a dual set from a wholesale store in 3 years and the last one which is this one from Best Buy only lasted 7 months. I’ve been forced to change to the OralB brand hoping for more longevity of the product.

Bought for my kids for Xmas the both loved it and their teeth look great

Stopped working after a couple weeks. My older model was great.

I have had several Sonicare products in the past but this one is very poor quality. The shaft that hold the brush is very loose and the brush makes a very annoying noise. If I hod the brush while I am brushing is is a little better Time to move on to another brand.

The Phillips Sonicare line of brushes do an amazing job and this new addition to the family is no different. Choosing one from the many different models can look confusing at first. The ProtectiveClean 5100 has most of the features of it's more expensive relatives at a very decent price. For those wondering, what makes this version all about "gum health" is the 3rd brushing mode "Gum Care". The 2 extra modes extend the time after the initial 2 minutes of use - "White" continues for another 30 seconds so you can concentrate on the front of your teeth and "Gum Care" continues for another 60 seconds at a reduced power (although not that noticeable, think it's less vibrations per minute) for you to focus on your gums. If you have sensitive teeth and gums, combined with the included Gum Care brush head which seems to have softer bristles, this may be the right choice for you. I do have sensitive gums and it felt entirely comfortable. This doesn't make my gums bleed like a regular spinbrush does nearly every time. However the product isn't limited to this as you can apply any of the Sonicare brush heads. The ProtectiveClean also has the same technology as the rest of them, including the built in vibration feature to let you know if you are brushing too hard as well as a similar feature called "Quadpacer" that notifies you to switch mouth quadrants in 30 second intervals. Although I don't believe it says anywhere, this model DOES also have the great "Easy Start" feature that starts in a low power state and then slowly increases the power over the first 14 uses to help you get used to the toothbrush. Myself included, the strength of the Sonicare brushes can be a bit overpowering to some when coming from other standard toothbrushes. I think this is an important feature that should always be advertised. A new feature I'm seeing with this model and others is "BrushSync" which now tells you when to change your head as opposed to visually inspecting the color loss on the brush heads. Supposedly it tracks your personal use in terms of pressure and length and knows exactly when you need a change. This is really cool and intuitive, and I hope in a couple of months it proves useful. My only minor gripe is while it is lighter than the more expensive models with all the bells and whistles, it could still use a rough texture on the back for grip to reduce the chance of slipping out of the hands. In the end, when it comes to choosing which Sonicare that is right for you it comes down to preference of features. This model has only one intensity/speed, however the next model up (the 6100) has 3 intensity/speeds to choose from. I do think it's worth the extra money for that option however if it's not of importance than this one will do you just fine while saving you a bit of money. One thing for certain though is using any of the Sonicare brushes will clean your teeth way better than any standard inexpensive spinbrush, whiten them and will make sure to KEEP them clean.

Bought this to replace another similar Sonicare... Does what is needed. Love the Sonicare line.

This technology scares and confuses me ... miss my old toothbrush

After using the Philips Sonicare ProtectiveClean 5100 for a few days, I feel like my teeth are cleaner than with the manual toothbrush I have used for all these years. I like how the 2 minute timer with 30 second notices makes sure I don’t rush and miss any spots. I tried all three settings, Clean, White, and Gum Care, and could feel the differences in each. The base feels well built, with a nice rubberized finish that allows for a great non-slip grip. The charging base is simple, yet it’s a perfect size and functions as you’d expect. Even though the toothbrush is light, I felt it was a little longer than what I was used to with my manual brushes, causing me to gag. However, I got used to it over time. My biggest gripe would be how the brush head is too small to be used to brush the tongue. The small head size made it easier to get in the grooves of my teeth, but it was no match for my manual toothbrush in terms of cleaning my tongue effectively. If Philips would add a tongue cleaning head and setting, it would be the only brush I need. I would recommend this toothbrush to anyone wanting cleaner and whiter teeth and anyone who needs a little help remembering to brush for 2 minutes. Just be prepared to find an alternative for cleaning your tongue.