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Philips Sonicare - ProtectiveClean 5100 Rechargeable Toothbrush - Black

Improve daily oral hygiene routines with this Philips Sonicare electric toothbrush. An internal sensor regulates applied pressure to prevent soreness of teeth and gums, and the BrushSync reminder lets you know when it's time to change the brush head. This Philips Sonicare electric toothbrush removes up to seven times more plaque than a regular toothbrush to maintain oral health.
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    Overview

    What's Included


    • Charging stand
    • Optimal Gum Care brush head
    • Philips Sonicare ProtectiveClean 5100 HX6850 Toothbrush
    • Travel case

    Ratings & Reviews


    Overall Customer Rating:
    96% of customers would recommend this product to a friend (102 out of 107)

    Features


    Multiple brushing modes

    Customize your experience with the three different modes: Clean, White and Gum Care.

    Pressure sensor

    Protects teeth and gums from excess brushing pressure.

    Sonic Technology

    Sonic Technology allows for a more complete clean than manual toothbrushes through the high speed sideways and pulsating movements.

    Interval timer encourages thorough brushing

    2 minute interval timer indicates when you have completed each quadrant of your mouth and signals for you to move on resulting in more consistent cleaning throughout your mouth.


    Customer rating

    Rating 4.7 out of 5 stars with 107 reviews

    96%
    would recommend to a friend

    Pros

    Cons

    • Rating: 5 out of 5 stars

      A toothbrush that teaches you how to brush

      Posted
      CraigB
      • Tech Insider NetworkTech Insider Network
      • My Best Buy® Elite MemberElite Member
      • Top 250 ContributorTop 250 Contributor

      Pros 14-day break in for new users 14-day break in can be disabled Can use original, cheaper brush heads without chip Pressure sensor tells you when you are brushing too hard Pressure sensor works even with original brush heads 3 brush modes depending on your needs Smart brush heads can tell you when it’s time to change Quadpacer helps train you to split time evenly when brushing Audible beep when inserted into charging base so you know it’s charging Status light makes knowing battery status easier Cons Smart heads are expensive Mode selection is manual only Brush and mode selection button are the same making mistakes easier Sonicare is trying to do something very difficult by improving a nearly perfect product. Fortunately, with the Sonicare ProtectiveClean 5100 Phillips was careful not to ruin a good thing. The ProtectiveClean is nearly identical in design to previous generations but offers some useful additions. You have a choice of black or white for the main unit, but the brush heads only come in white. Included in the box with the toothbrush is a G2 Optimal Gum Care brush head, charging base, and travel case. For those who have never used a Sonicare toothbrush before the standard 14-day break in period is enabled by default where brushing strength is gradually increased. If you are upgrading from a previous generation the instructions describe a way to skip the 14-day period. What is different is that you have 3 brush modes of clean, gum care, and white. On the 5100 series the mode selection is manual, so you should change your mode to match the installed head. This should not be a problem for most as changing to different brush heads frequently is unlikely. One small issue is that the brush button and mode button look and feel identical and are spaced closely together. This means initially there is an adjustment period where you might accidentally change modes instead of pressing the brush button. Although it is a minor deal and is easily remedied by changing modes back, a difference in the button styles or shapes would be a nice touch to indicate what button you are pressing. Maybe a change in future generations where the brush button protrudes out instead of being concave could further refine the design. Brush heads come in an almost confusing variety. What is common is that they are all offered in three styles in the form of clean, gum care, and whitening. The only difference beyond that is if you are using a standard or premium brush head. Prices can get quite high, over $15 per brush head, depending on choice. The good news is the new ProtectiveClean 5100 is completely compatible with the old brush heads. In fact, even the pressure sensor still works! This is great if you want the new design but have some old brush heads still around or can’t find the new chip style ones. This brings up to the real advantage of the ProtectiveClean 5100 and the reason why owners of previous generations may wish to upgrade even if their current Sonicare still works fine. It’s the pressure sensor. Brushing too hard is very common, according to my dentist, and as light as I thought I was brushing this new 5100 taught me I was still too rough on my gums. If you have a problem with receding gums or your gums are having problems with brushing this one can help teach you the right pressure to brush. You would think brushing lighter would lead to tarter buildup but so far, the only thing that has changed is that my gums are no longer sore. If you are thinking of buying a Sonicare, the ProtectiveClean 5100 is in a nice sweet spot between price and features. You get less brushsync features, but unless you switch brush heads between different styles often you can save the money. If you already own a working Sonicare and are wondering if the upgrade is worth it, it comes down to one question. Could you use some help to make sure you aren’t overbrushing your gums? If you answer yes like me, this is a great toothbrush for you.

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      Like it, but wish I could replace the battery

      Posted
      blah
      • Tech Insider NetworkTech Insider Network
      • My Best Buy® Elite Plus MemberElite Plus Member

      I have been using the entry level version of the Sonicare Essence for the past 10 years or so. My teeth had never felt cleaner. I did have to get a new one after about the first 5 years, because unfortunately the battery is not user replaceable. After another 5 years or so on my replacement Sonicare Essence, this battery too needs to be charged all the time. So in comes the setup up for me with the new Protective Clean 5100. It is a lot more expensive than the entry level Sonicare brushes, but has other features which were new to me from my older entry level model. First of all, this Protective Clean 5100 has 3 brushing modes: Clean, White, Gum Care. I personally do not like the gum care mode, I find it does not clean my teeth as well as either clean or white modes, however I can see how someone with sensitive gums would absolutely benefit from this. The Clean and White modes seem to clean my teeth about the same as my older Essence brush. Philips sells three different kinds of brush heads for use with this brush, one which works best for each of the three clean modes. It included the “G2 Optimal Gum Care” head in the box, which is all I have to compare to my older Essence brush. I would suspect the optimal gum care brush head is softer than the others available. This model also has a quadpacer feature, where it beeps/vibrates every 30 seconds, so that you move onto the next section on top front, to inside, bottom front, and you guessed it, bottom inside of your teeth. I really like this feature. This 5100 model also has an electronic reminder they call “BrushSync Technology”. The manual states that it tracks the wear of the brush head, based on the pressure you apply. I have not gotten there yet to know how accurate this is. The brush head has a small electrical contact where it connects to the brush handle. The 5100 also has a pressure sensor to let you know if you are brushing too hard. I haven’t encountered that I did this in my use. All of these extra features can also be turned off. Quadpacer, EasyStart, brush head replacement reminder, and the pressure sensor. I will probably turn off EasyStart, as I have been using this kind of toothbrush for a while, and EasyStart basically just increases the vibration power over the first 14 uses. If you have never used this kind of brush before I would imagine you would just leave it on. I do wish that it had a replaceable by the owner battery. While my essence handle did not have one, and both started losing the ability to hold a charge after about 3 years or so, had the handle had an option to buy a battery from Philips, I would not have necessarily had to buy a new brush all together. The 5100 manual does have a description of how to remove the rechargeable batteries, however they do not mention what kind of battery it is. They also say any attempt to remove the battery will void the warranty. Overall, I do really like the toothbrush, but continue to be disappointed on not being able to change the battery down the road.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Who knew I needed this in my life?

      Posted
      Namdnas
      • Tech Insider NetworkTech Insider Network
      • My Best Buy® Elite Plus MemberElite Plus Member

      I go to the dentist every 6 months to have my teeth cleaned and get anything fixed as I need to. I've developed a bit of a receding gum line above a tooth and another crown I have that are both in the same area. I've never really had any other problems and have been told I take great care of my teeth, but I do tend to brush a little too hard sometimes, which is the likely culprit of my gum line issue, as it's on the top left side and I'm right handed. But, I never thought until now that anything else existed besides....a basic toothbrush. I thought I'd try this Sonicare toothbrush, as I've heard a lot of good things about them. After having several days of use out of it, I can say that I'm really impressed with the overall quality of it, as well as how clean my mouth feels after using. The box is pretty basic and inside is the toothbrush, an (unexpected) travel case - which was a nice bonus, the charge base and power cord. You also get a Quick Start guide and some other brochures...one which gives you an offer for 50% off replacement heads. I'll definitely take advantage of that, as this is my fear of the only complaint I'll have...expensive head replacements. From my quick research, it looks like they are $25-$30 for a pack. Using the toothbrush is SUPER easy. I slid the head on top, put it on charge for a few hours, took it off and started using it. That easy. There's two buttons - a Power button and a Mode button that you can cycle between Clean, White or Gum Care. I've kept it on Gum Care exclusively to see if it helps with my above issue, then I'll test the other two modes later. I can't imagine they'd "feel" much different. I love that it's motion sensitive. So, when you pick it up, it powers on automatically. Set it down and after a bit, it shuts off. Awesome. After using it for a few days and nights now, the only thing that took me a while (and still) to get used to is the super small size of the head. It's not as full as a regular toothbrush, leaving me to wonder sometimes where the brush is on my actual teeth. It's also hard to put toothpaste on it with the small size and if you turn it on before putting the brush in your mouth, I've had the toothpaste literally fall off the brush a few times. Doh! However, after the initial adjustment period and changing my routine up a bit, my mouth definitely feels much better after brushing and the vibration really feels great on my gums. I'm really impressed with this so far and this will now be my primary toothbrush! Now, I can't wait to see what my hygienist says when I got back for my next cleaning and if she notices a difference! 5 stars for build quality, ease of use, battery life and pretty much everything else. I'm not going to knock a star for the brush head size, as it's intentional and I imagine anything bigger would not work as it was designed to.

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      Very nice toothbrush-minor improvements needed

      Posted
      MarilynB
      • Tech Insider NetworkTech Insider Network
      • My Best Buy® Elite MemberElite Member

      This rechargeable toothbrush came with many impressive features that I loved and a few that could be improved upon. Features I liked: Battery: A long-life battery claiming that it will last for 2 weeks is one impressive feature that I am looking forward to. Brushing Modes with Timers: It has 3 brushing modes. In the Clean mode, the toothbrush will run for 2 minutes. The instructions suggest that you brush one quadrant of your teeth for 30 seconds and then move on to another quadrant every 30 seconds until all 4 quadrants have been cleaned. The toothbrush beeps at 30 second intervals to remind you to move on. In the White mode, the toothbrush runs 2.5 minutes, beeping every 30 seconds. After the 2 minutes for cleaning are up, you have an additional 30 seconds to brighten and polish your front teeth. In the Gum Care mode, the toothbrush runs 3 minutes to give you additional time to massage your gums after cleaning and polishing your teeth. Intensity Level: There are 3 intensity levels for brushing. Although level 3 is recommended, you can set the level lower as needed. Also, there is an Easy Start setting which comes deactivated but has directions in the manual to tell you how to activate it. Using this setting, the Sonicare toothbrush gradually increases power over the first 14 brushings to help you get used to the toothbrush. I should have used this setting, but after the 3rd or 4th brushing, I was already used to it. Brush head Replacement Reminder: Not sure if I like this feature or not yet, but it can be deactivated if you don’t like it. Over time, based on the amount of time you use the brush and the pressure you apply, it will light up amber when it is time to replace the brush head. Usually about 3 months. There is a 50% off coupon included in the box to help you pay for additional brush heads the first time. You have to register to get the coupon. Pressure Sensor: It comes with an advanced sensor that lets you know if you apply too much pressure while you’re brushing. This is another feature that can be deactivated if you wish. Battery Indicator Lights: The toothbrush has lights that tell you when the battery has medium battery charge left, when the battery is low, when it is charging, and when it is fully charged. Features I think could be improved: Travel Case: Although the toothbrush comes with a travel case, you cannot fit the charger in it. This is the biggest problem that I have with the product. I travel a lot and often it is for more than 2 weeks, so I would need to bring the charger with me. It would be nice if it could all be kept together in the same case. Number of Brush Heads included: There was only one brush head in the box. The travel case holds 2 brush heads and the instructions recommend different brush heads for different purposes. I think they should have sent the most common 2 brush heads so you would be able to try them both out. Also, if you wanted to share the product with your spouse, you would want a second brush head. You should also be able to buy color-coded brush heads to tell them apart. No Pause button included: By the time I get to the 3rd quadrant of my teeth, there is no more toothpaste on the brush. I would like to be able to pause the brush and apply more toothpaste to it. As it is, If I want to brush by quadrants like the instructions suggest, I have to turn it off and apply more toothpaste which starts the timer from the beginning again. What I have recently begun to do to eliminate this problem is to not brush my teeth in quadrants. Instead, I put the toothpaste on the brush and brush all of my teeth (front and back) right away. I brush all surfaces within the first 30 seconds. Each time the 30 second reminder beeps, I do this procedure again. This still gets all surfaces brushed over a 2 minute time span, and I get toothpaste applied to all surfaces. As you can see, my improvement suggestions are minor. Overall, I think the brush is a very good product and should be helpful in improving the health of your teeth and gums.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Is This the Model for You?

      Posted
      SillyTurtle
      • Tech Insider NetworkTech Insider Network
      • My Best Buy® MemberMember

      The Phillips Sonicare line of brushes do an amazing job and this new addition to the family is no different. Choosing one from the many different models can look confusing at first. The ProtectiveClean 5100 has most of the features of it's more expensive relatives at a very decent price. For those wondering, what makes this version all about "gum health" is the 3rd brushing mode "Gum Care". The 2 extra modes extend the time after the initial 2 minutes of use - "White" continues for another 30 seconds so you can concentrate on the front of your teeth and "Gum Care" continues for another 60 seconds at a reduced power (although not that noticeable, think it's less vibrations per minute) for you to focus on your gums. If you have sensitive teeth and gums, combined with the included Gum Care brush head which seems to have softer bristles, this may be the right choice for you. I do have sensitive gums and it felt entirely comfortable. This doesn't make my gums bleed like a regular spinbrush does nearly every time. However the product isn't limited to this as you can apply any of the Sonicare brush heads. The ProtectiveClean also has the same technology as the rest of them, including the built in vibration feature to let you know if you are brushing too hard as well as a similar feature called "Quadpacer" that notifies you to switch mouth quadrants in 30 second intervals. Although I don't believe it says anywhere, this model DOES also have the great "Easy Start" feature that starts in a low power state and then slowly increases the power over the first 14 uses to help you get used to the toothbrush. Myself included, the strength of the Sonicare brushes can be a bit overpowering to some when coming from other standard toothbrushes. I think this is an important feature that should always be advertised. A new feature I'm seeing with this model and others is "BrushSync" which now tells you when to change your head as opposed to visually inspecting the color loss on the brush heads. Supposedly it tracks your personal use in terms of pressure and length and knows exactly when you need a change. This is really cool and intuitive, and I hope in a couple of months it proves useful. My only minor gripe is while it is lighter than the more expensive models with all the bells and whistles, it could still use a rough texture on the back for grip to reduce the chance of slipping out of the hands. In the end, when it comes to choosing which Sonicare that is right for you it comes down to preference of features. This model has only one intensity/speed, however the next model up (the 6100) has 3 intensity/speeds to choose from. I do think it's worth the extra money for that option however if it's not of importance than this one will do you just fine while saving you a bit of money. One thing for certain though is using any of the Sonicare brushes will clean your teeth way better than any standard inexpensive spinbrush, whiten them and will make sure to KEEP them clean.

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      Does exactly what it says it will!

      Posted
      Cupra
      • Tech Insider NetworkTech Insider Network
      • My Best Buy® Elite MemberElite Member

      This is the toothbrush that I should have purchased years ago. I've always thought that these were overpriced 'gadgets' that didn't really serve much purpose, when you can brush your teeth yourself. My wife has sworn by these type of toothbrushes for years, and in fact has the 'Ross Geller' teeth to show for it! She's gone through about three of these toothbrushes in the time we've been married. So I finally caved and picked up the Philips Sonicare ProtectiveClean 5100 Rechargeable Toothbrush. And being a guy, I chose black, because lets face it, it's the most manly looking one they make! Now if only the brush heads were black as well, it would be perfect! I have to say, I've been converted. I like the quadrant timing, that allows you to brush each quarter of your mouth (bottom left, bottom right, top left, top right) in 30 second intervals. It then beeps for you to move on. That's a nice way of making sure that you have a good solid 30 seconds on each area of your mouth. It also has a pressure sensor, that changes the vibration resonance of the toothbrush if you press too hard on your teeth. You certainly notice it as well, because it's vibrating inside your head. This 5100 model also has three brushing options: CLEAN - this cleans your teeth (with your aid obviously - you still have to hold the toothbrush!) for a timed 2 minutes. WHITE - This cleans your teeth for 2 mins 30 secs, and recommended to be used with an optional 'white' brush head. GUMS - This cleans for 3 mins, using an optional 'gum' brush head. It's a shame you don't get these 'optional' brush heads in a pack costing $90, hence a dropped star in the rating. The device is lightweight, and ergonomic and works well. My only complaint I guess would be that the head is really small compared to the toothbrushes I have been used to using all of these years, so it's taken some getting used to. It comes with 'EasyStart' a function that modulates the power over your first 14 brushing cycles to get you used to the Sonicare experience. The included charger is simple to use, just plugs into the wall and the toothbrush sits on the base. A little green light lets you know the charge status. Full charge is suggested to last a full 24 hours of use. It also comes with a little carrying case for when traveling and a little cap to cover the toothbrush head. It features smart brush heads that sync with your handle to give you a replacement reminder. An orange LED lights up when it's time to replace your brush head. All in all, a nice little piece of kit that I was surprised I would like and enjoy using. You can call me converted to the Sonicare range. I'd gladly recommend this to friends and family!

      I would recommend this to a friend

    • Rating: 2 out of 5 stars

      Big Dissapointment

      Posted
      YourMainDude
      • Tech Insider NetworkTech Insider Network
      • My Best Buy® Elite MemberElite Member

      I'll start off by saying that previous owners of Sonicare toothbrushes are probably accustomed to the design of these units and therefore happy with how they work. Personally, I've been a competitor 'B' owner for decades and use that experience as my basis. Pros: Lithium Ion powered which means it charges fast, holds the charge a very long time and I would expect the toothbrush to have an extended useful life. The charging stand is not orientation specific - meaning you can face the brush in any direction when mounted. Cons: I find that the standard brush attachment that came with this unit was too small offering very little coverage. I never feel like I'm getting a thorough cleaning and may it very well be due to the basic brush. I would have preferred a sampling of at least one of the upgraded brush attachments to compare to. Bad marketing decision to not include one. Too slender with no appreciable grip to the handle. So it's easy to drop if not careful. A really bad design decision. The LED charging indicator system is a bit wonky and not clearly explained. As a matter of fact, the instructions inside the box were a bit 'thin' all the way around. This toothbrush operates at such a high vibration speed that it is prone to making a real mess by way of flinging toothpaste. The cleaning modes control the operational duration but doesn't appear to do anything different in terms of speed or polishing cycling. Another bad design decision. * As I have already mentioned, for those people that have been 'raised' on using Sonicare - they will probably appreciate this brush. Coming from competitor 'B' - where you can adjust the speed pattern and the grip is far superior - I can only defer this toothbrush to those already sold by the Philips design philosophy. It wasn't what I was expecting.

      No, I would not recommend this to a friend

    • Rating: 5 out of 5 stars

      Best I've ever used, by far!

      Posted
      enem156
      • Tech Insider NetworkTech Insider Network
      • My Best Buy® Elite MemberElite Member

      I've used several different brands of rechargeable toothbrushes over the years and all of them have fallen short of my expectations. This Sonicare ProtectiveClean 5100 is the exception to all my previous experiences. This one works fantastic. I was very pleasantly surprised by all it's features and abilities. First off, it's sleek and not at all bulky. The diameter of it is easy to hold and maneuver and I never felt like it was difficult to position it where I needed to. Even the charging base is small so it doesn't take up a lot of space on the counter. It has three modes of operation. These I found were for three different types of brush heads. One is for normal cleaning, one is for whitening and the last is for gum care. It comes with the brush head for cleaning. When you turn it on, all you feel is a small vibration. It has a two minute timer on it that beeps every 30 seconds to let you know when to move on to the next quadrant in your mouth. I was shocked at how clean my teeth felt when I was done brushing. Honestly, they felt like I just had a cleaning at the dentist, nice and smooth. Brushing with a normal toothbrush doesn't even come close to the way this Sonicare made my mouth feel. The brush heads have a microchip inside that communicates with the base and tracks how long the head has been used. After a set amount of time, the brush head replacement reminder lights up on the base letting you know it's time to replace it. It also has a pressure sensor to let you know with a series of pulses, if you're pressing too hard. This is really a nicely designed unit, they seem to have covered all the bases. It also comes with a plastic travel case. The best rechargeable toothbrush I've ever had, by far.

      I would recommend this to a friend




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