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Customer Ratings & Reviews

Your price for this item is $487.99
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The comparable value price is $649.99

Customer reviews

Rating 4.3 out of 5 stars with 242 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers find value in the navigation, Apple CarPlay, sound quality, backup camera, GPS, ease of use, installation, price, and overall features of the product. They appreciate the hands-free experience, easy programming, and great sound. The backup camera is also a popular feature. However, some customers have mentioned that the radio does not work as well as the factory radio.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-242 of 242 reviews
  • Rated 2 out of 5 stars

    Pioneer 5201nex navigation does not work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Pioneer 5201 Nex and had it installed the end of April. I really like this he unit, but less than 60 days the navigation does not work. It just spins. Very disappointing I am already having issues with the $650 unit! I have an appointment with the installation department at Best Buy on Monday I will update how things go.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good sound system, lousy navigation system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a Kenwood navigation system that died with this navigation system. Although this system will get you to your destination, that's about all I can say good about it. The Kenwood system clearly labeled all streets with names along the streets. This system chooses a few streets and pops up balloons with the names. The streets it shows names for are almost never the streets you are approaching. It will show side streets of no interest. This has turned out to be a major disappointment. The sound system is good, but I can't recommend this system if you really need a good navigation system.

    No, I would not recommend this to a friend