Customer Ratings & Reviews
- Model:
- DMH-241EX
- SKU:
- 6477985
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the 6.2" Bluetooth Digital Media (DM) Receiver for its excellent sound quality and ease of use. Many appreciate the Bluetooth connectivity, touchscreen, and overall usability. Some customers mentioned the product fits perfectly in their cars. A few customers commented on the features, but their sentiment was neutral.
This summary was generated by AI based on customer reviews.
Car audio
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sister was very impressed with the stereo and the insulation went great
I would recommend this to a friendstereo install 1998 lincoln mark viii
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Job by all involved. would definitely recomend
I would recommend this to a friendIs what it is
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very base unit will do Bluetooth but found out after purchase doesn’t do apple car play
No, I would not recommend this to a friendcheck plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issues,Everything works as it should. Would buy agian.
I would recommend this to a friendBad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is the wrist thing I have ever bought from best buy
No, I would not recommend this to a friendIn love with my radio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price perfect fix. I add back up camera also.
I would recommend this to a friendPerfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy install and very fast shipping
I would recommend this to a friendMight as well be junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I read a couple reviews that said this was the future of car A/V. First off it barely powers my speakers. the subwoofer output signal is very weak. The usb port cant read anything other than fat32, i don't think it can read wma files either. It has only regular Bluetooth so all the features it says it has, im pretty sure don't work. Im in the process of exchanging it for a better unit. My advice don't touch this even with a ten foot pole!
No, I would not recommend this to a friendlook elsewhere
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my review is not based on feautures because for 120 dollars theres nothing to complain about but i cannot recommend because unit likes to reset few weeks everyhting wired properly tripple check and a quick search reveals this is a known issue
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .We are sorry to hear you are not happy with the Pioneer product.
Please contact our Product Support at 1-800-421-1404, select option 1.
You can also email us at www.pioneerelectronics.com/contactus.
They will provide troubleshooting assistance.
Returned for a larger one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i returned this radio and bought the larger Boss Elite radio which I am more than pleased with
I would recommend this to a friendGet what you pay for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wired microphone doesnt seem to work very well and can't figure out the Alexa thing.
No, I would not recommend this to a friendPioneer radio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great design, if not looking for power for systems
I would recommend this to a friendPoor bluetooth capability
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first i was happy with this radio although it was much more basic and smaller than i currently have in my other vehicles. The price was right so i figured id give it a shot. The blue tooth started to really struggle to connect, and it got to the point that i removed it and put back in my factory radio.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear that our radio did not meet your expectations. We strive to provide high-quality products at affordable prices, and we appreciate you giving our radio a shot. We apologize for the Bluetooth connectivity issues that you experienced and understand that this can be frustrating. We will take your comments into consideration as we continue to improve our products. Thank you for giving us the opportunity to serve you. Keith | Pioneer Support https://www.bestbuy.com/site/pioneer-6-2-bluetooth-digital-media-dm-receiver-black/6477985.p?skuId=6477985
- Pros mentioned:Sound quality
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth and radio work great but weblink is horrible. If you are getting this for the weblink dont waste your time.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .We're sorry to hear that our product didn't meet your expectations. We strive to deliver high-quality products, and we regret that you're not fully satisfied with your purchase. Your feedback helps us identify areas for improvement, and we appreciate your honesty. Please contact us so we can address your concerns. Keith | Pioneer Support https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6328679.p?skuId=6328679
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stereo is over priced for what it is, the screen is too small and the buttons are too big
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .Thank you for providing the feedback on the DMH-241EX, we appreciate your time.
Not a good deal at all.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure who this radio is for. It lacks a lot of features when it comes to adjusting sound and the output for the subwoofer is weak. Having to have your phone hooked up to it to use Alexa is also bothersome. Why didn't they just add Apple carplay or Android audio if you need to have your phone hooked up anyway? Not a good radio at all. Would recommend getting a higher priced Pioneer or a different brand.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Thank you for your feedback on the radio. We apologize that it did not meet your expectations in terms of sound adjustment features and subwoofer output. Regarding the necessity of having your phone connected to use Alexa, we understand your frustration and will certainly take this into consideration for future product improvements. We value your input and will strive to make enhancements based on your comments. Should you have any further concerns or require assistance, please do not hesitate to reach out to us. Thank you for considering our products. Keith | Pioneer Support https://www.bestbuy.com/site/pioneer-6-2-bluetooth-digital-media-dm-receiver-black/6477985.p?skuId=6477985
Don't Buy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a poor quality radio. I had to go back twice because the radio was not working properly. Even after going back more than once, it still doesn't work. My camera gets frozen on the screen or while I am driving, the camera is.on showing what is behind me.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .We're deeply sorry to hear about the challenges you've faced with the radio you purchased. It's disheartening to learn that despite your efforts, the device still isn't functioning as expected, resulting in recurring inconveniences and an unreliable camera feed. Your experience certainly falls short of the quality and reliability we strive to provide with our products. We understand the frustration this must have caused and would like to assure you that your feedback is invaluable to us. Please know that we're committed to resolving this matter for you promptly and ensuring that you have a satisfactory solution. Please reach out to our customer support team, and we'll work diligently to address your concerns and provide the assistance you need. Keith | Pioneer Support https://www.bestbuy.com/site/pioneer-6-2-bluetooth-digital-media-dm-receiver-black/6477985.p?skuId=6477985
Not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality not great, pops and crackles when phone connects. Would pick something different next time
No, I would not recommend this to a friendBad design
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to say this stereo receiver is the worst. It constantly resets the time. It constantly refuses to connect to my phone. The shuffle on the USB option is terrible and it always goes to the same songs. DO NOT BUY. It is a hassle every day.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .We're truly sorry to hear about the ongoing challenges you're facing with your stereo receiver. It's certainly frustrating to experience constant time resets and difficulties connecting to your phone, not to mention the disappointing shuffle functionality on the USB option. Your feedback is incredibly important to us, and we apologize for any inconvenience this has caused in your daily routine. Rest assured, we take your concerns seriously and will work diligently to address them, aiming to enhance the user experience for all our customers. Keith | Pioneer Support https://www.bestbuy.com/site/pioneer-6-2-bluetooth-digital-media-dm-receiver-black/6477985.p?skuId=6477985
Not so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like it was working good with my system kept saying overload on subwoofers
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi Dontbuy,
Your feedback is important to us so we can continue to improve the quality our products. If you need further assistance, please contact Pioneer at 1 (800) 421-1404.
Pioneer Support
Lea
https://www.usca.pioneer-tv.com/