Customer Ratings & Reviews
- Model:
- AVH-2550NEX
- SKU:
- 10133425
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
to a friend
Bluetooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine but the bluetooth only connect my apps to the phone. Unable to use phone functions with the bluetooth
No, I would not recommend this to a friendNot worth the premium price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this along with new speakers. The sound is the same as my old 20 year old speakers. If you must have this please buy an amp and sub woofer for a fuller sound. The andriod auto takes too long to set up once you start the car. I will say it is nice to have bluetooth but I could have had that for a much cheaper price.
No, I would not recommend this to a friendVery Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Touch screen doesn’t work at times. Not easy to operate while driving. Very complicated. Im not happy with it.
No, I would not recommend this to a friendAvh-2550 is outdated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this and it was broken and I returned it.
No, I would not recommend this to a friendCar stereo
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok expected better for being a pioneer take your time make sure it has what you want
I would recommend this to a friendPioneerradio
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t pair with overhead tv, the volume button on the top doesn’t work. It gets confusing
No, I would not recommend this to a friendPioneer radio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice radio full of features. Looks great in my wife’s thunderbird
I would recommend this to a friendGood Stereo for Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't like fact wont unlock for video when car is in park. Says unlawful for front seat viewing.
No, I would not recommend this to a friendGood radio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rear camera not working so good, sometime the camera go off when I have my car on reverse.
I would recommend this to a friendHARNESS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.has not been installed yet. awaiting harness. /////
I would recommend this to a friendHaving issues with CarPlay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having some issues with CarPlay. Sometimes it doesn’t start up. Music played out of one speaker
No, I would not recommend this to a friendUnable to use the radio at the moment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t used it yet due to the Coronavirus. My instillation appointment was canceled.
I would recommend this to a friendcomplicated to update firmware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The carplay does'nt allways work. push buttons on the left are too small.
No, I would not recommend this to a friendPoor service.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible customer service. The kid in the Car audio installation department is rude and dose poor quality of work. Showed up for my scheduled appointment and was told he wasn’t going to install all the equipment I purchased. Had to get the manager out there to correct that issue. The job was scheduled for three hours and it took six. On arrival to pick up the truck I pointed out to the service tech that the stereo they installed in my dash was crooked. His reply was that he didn’t realize it because the poor lighting in their shop. Said I would have to schedule another appointment for them to straighten it out. Won’t be back !!
No, I would not recommend this to a friendNot Working Correctly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit doesn't shut down by itself and I already had to buy a new battery for my 2014 Nissan Rogue and lost the multiple camera views... only has the back-up camera.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hi MacLover,
Thanks for taking the time and effort to leave a review our Pioneer - 6.8" - Amazon Alexa, Apple CarPlay, Android Auto, Bluetooth, and SiriusXM-Ready - Multimedia DVD Receiver - Black. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Pioneer Products
Lisa
https://www.pioneerelectronics.com/PUSA/
Car stereo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since install was nothing but problems. Draining my battery. Bad connections.
No, I would not recommend this to a friendBrand response from Pioneer Electronics Team
Posted .If you had Best Buy install the unit, I would suggest having the installer recheck the installation.
If you like, please contact our Product Support at 1-800-421-1404, select option 1.
You can also email us at www.pioneerelectronics.com/contactus.
They will provide troubleshooting assistance.
Brand response from PioneerCustomerSupport
Posted .Hi LuisB,
Thank you for taking the time to review our Pioneer - 6.8" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media (DM) Receiver - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-287-7658 for further assistance.
Pioneer Products
Nikki
Please visit https://www.bestbuy.com/site/pioneer-6-8-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6328679.p?skuId=6328679
Insatller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with this radio especially for the cost. Not the radios fauly but have gotten twice from bestbuy and had issues both times. Ordered it from my audio shop after the second time and the new one working perfect
No, I would not recommend this to a friendJunk
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth stereo I bought this one Nov 2020 . But because of Covid didn’t received my wire harness til Feb 2021 . Had this stereo installed The volume was low . They removes the stereo I took it back to Best Buy . They sent it out for repair when unit got back . They said nothing was wrong with it all they did was factory reset and updated . Took it back to get installed once again . now there was sound coming out of one speaker only. I called pioneer they said now send it to them to be look at . What upsetting is I’m losing all my money on insulation fees For a bad stereo . They should exchange it instead . Here we are 4 months and still can’t use my stereo .
No, I would not recommend this to a friendParking sensors don’t work anymore
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After having Best Buy install this Pioneer unit my parking sensors no longer work . Wished they would have let me know that before . I would have purchased something else . Very disappointed.
No, I would not recommend this to a friendBrand response from PioneerCustomerSupport
Posted .Hello Zorro,
Thank you for taking the time to review ourPioneer - 6.8" - Amazon Alexa, Apple CarPlay, Android Auto, Bluetooth, and SiriusXM-Ready - Multimedia DVD Receiver - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Pioneer Support
Louise
https://www.pioneerelectronics.com/PUSA/Support
Not good as expected
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as expected, frequently disconnects from phone and restarts. Also it doesn't suit well for my car, needs to replace the original dash and replace it with some plastic which gives nasty look. Not recommended
No, I would not recommend this to a friend